Porto Real, in the heart of the city, offers a tranquil oasis with a lush garden and outdoor pool. Stay active with access to the gym or relax knowing you have free in-room WiFi and dry cleaning services at your fingertips.
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120
What's nearby
Victoriano Nieves Cespedes Museum - 8 min walk - 0.7 km
Our Lady of Carmen Church - 13 min walk - 1.1 km
Zaragoza Park - 13 min walk - 1.1 km
Church of Our Lady of Fatima - 20 min walk - 1.7 km
Norte Beach - 3 min drive - 2.2 km
Getting around
Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive
Restaurants
Capiros Pizza - 5 min walk
Panucheria El primo - 5 min walk
El Pez Gordo - 1 min walk
Los 3 Taquitos - 8 min walk
Broaster TO GO! - 6 min walk
About this property
Porto Real
When visiting Ciudad del Carmen, Porto Real is a great choice to consider. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool.
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 3 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite parking includes off-street options
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Window screens
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Full-sized refrigerator/freezer
Kitchenette
Griddle
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Local maps
Fees & policies
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 100 per pet, per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Porto Real Hotel
Porto Real Ciudad del Carmen
Porto Real Hotel Ciudad del Carmen
Frequently asked questions
Does Porto Real offer free cancellation for a full refund?
Yes, Porto Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Porto Real?
Yes, there's an outdoor pool.
Are pets allowed at Porto Real?
Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of MXN 100 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Porto Real?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Porto Real and nearby?
Porto Real has an outdoor pool and a fitness center, as well as a garden.
Does Porto Real have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a dishwasher, and cookware.
What's the area around Porto Real like?
Porto Real is in Santa Margarita, a short 12-minute walk from Zaragoza Park and 12 minutes' walk from Our Lady of Carmen Church.
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Reviews
Porto Real Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Feb 14, 2026
Nice apartment 2 bedrooms pet friendly with secure parking
Alfonso
Alfonso, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Thugs one of the best value accommation I have in Mexico . You a whole apartment with all the amenities.
Terence
Terence, 2-night trip
Verified
10/10 Exceptional
Aug 16, 2023
The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Dave
Dave, 4-night trip
Verified
10/10 Exceptional
Jul 1, 2023
Great staff and service. Clean and safe
Mariela
Mariela, 6-night trip
Verified
10/10 Exceptional
Feb 23, 2023
Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
May 31, 2024
security
Sergio
Sergio, 5-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Muy buen lugar solamente falta una zona de alberca pero todo excelente
José
José, 3-night trip
Verified
6/10 Good
Aug 25, 2025
Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien .
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Todo bien
Michelle
Michelle, 1-night trip
Verified
8/10 Very good
May 8, 2025
Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía
Kathia Christhell
Kathia Christhell, 1-night trip
Verified
6/10 Good
Jan 6, 2025
Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Adriana
Adriana, 4-night trip
Verified
4/10 Fair
Dec 26, 2024
En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
JOSE ANTONIO
JOSE ANTONIO, 4-night trip
Verified
8/10 Very good
May 25, 2024
Buena opción sobre todo si se viaja con mascota
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2024
Excelente!!!
Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
David Victoriar Romero
David Victoriar Romero, 3-night trip
Verified
8/10 Very good
Jan 25, 2024
Habitación es muy cómoda y grande
Helmut
Helmut, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2023
Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente.
Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.
Erick Rubén Arias
Erick Rubén Arias, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2022
Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.
Erika Sonora
Verified
4/10 Fair
Jul 27, 2022
Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂
Máximo
Máximo, 1-night trip
Verified
8/10 Very good
Feb 25, 2022
Una experiencia única en el lugar. Muy tranquilo todo y espacioso.
ISAID ROBERTO ORTIZ
ISAID ROBERTO ORTIZ, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2022
Magnifico
Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado.
Verified traveler
4-night trip
Verified
6/10 Good
Jan 18, 2022
The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Jose
Jose, 14-night trip
Verified
10/10 Exceptional
Jan 17, 2022
Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar
jose
jose, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2022
Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!!
Valerie
Valerie, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2022
Esta perfecto como estadía, cómodo solo que la cama aunque es queen es un poco pequeña, el día que llegamos no estaba limpia la habitación y esperamos que la limpiaran fue el único inconveniente.. está muy bonito… lo mejor es que las ventanas las puedes abrir sin problemas ya que tienen tela mosquitera.. sin duda volvería a hospedarme