Located in the heart of Chapala Centro, Plaza Chapala Hotel offers a warm welcome with full breakfast and free in-room WiFi. Guests can savor local flavors at the restaurant or unwind at the 24-hour front desk.
Francisco I. Madero 232, Centro, Chapala, JAL, 45900
What's nearby
Chapala Malecon - 3 min walk - 0.3 km
Crafts Market - 10 min walk - 0.9 km
Jesus Gonzalez Gallo Cultural Center - 14 min walk - 1.2 km
Ajijic Malecón - 18 min drive - 8.8 km
Monte Coxala Spa - 40 min drive - 19.8 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
Restaurants
Taqueria Arandas - 2 min walk
café paris - 2 min walk
Beer Garden - 3 min walk
Fonda chapala's - 2 min walk
El Fogón Del Mezquite - 1 min walk
About this property
Plaza Chapala Hotel
Plaza Chapala Hotel offers a great location, putting you within just a 10-minute walk of Lake Chapala. Free perks include WiFi and full breakfast daily between 8:00 AM and 11:00 AM.
At a glance
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Hotel size
7 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Limited onsite parking (max 5 spaces per unit)
Free offsite parking within 492 ft; reservations required
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Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–11:00 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Romance packages
Facilities
Garden
Accessibility
Handrails in hallways
Handrails in stairways
Grab bar in bathtub
Accessible bathtub
Upper floors accessible by stairs only
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Fees & policies
Children & extra beds
Rollaway beds are available for MXN 500.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala
Frequently asked questions
Does Plaza Chapala Hotel offer free cancellation for a full refund?
Yes, Plaza Chapala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plaza Chapala Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Plaza Chapala Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Plaza Chapala Hotel?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Plaza Chapala Hotel and nearby?
Plaza Chapala Hotel has a garden.
Are there restaurants at or near Plaza Chapala Hotel?
Yes, there's an onsite restaurant.
What's the area around Plaza Chapala Hotel like?
Plaza Chapala Hotel is a short 8-minute walk from Lake Chapala and 3 minutes' walk from Chapala Malecon.
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Reviews
Plaza Chapala Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.0
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, high-end, and a nice bonus with several choices from the menu. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Gardens
Restaurant
Bed
Room
Reviews
Verified
8/10 Very good
Dec 11, 2025
Wonderful staff, nice garden setting, good breakfast.
Mitchell
Mitchell, 7-night trip
Verified
10/10 Exceptional
Mar 2, 2026
I loved my stay at Plaza Chapala Hotel! The location is two blocks to the Malecon, the rooms are nice and the breakfast was wonderful. I loved the garden! I drank my coffee and read a book there every morning.
Tara
Tara, 5-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Beautiful grounds and great location
Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
Nancy
Nancy, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Clean room
Constancio
Constancio, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Quiet and clean good staff, good security. Good breakfast included.
Mario
Mario, 1-night trip
Verified
4/10 Fair
Feb 11, 2026
No food or wine bottle permitted in room. The room was immediately behind area of check-in, so could hear all that noise.
no outside window. Closet area smelled very moldy. That said it was a very good location and the breakfast was good and the room was clean.
Jeffrey
Jeffrey, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Clean and convenient. The garden is very pretty.
Harriet
Harriet, 2-night trip
Verified
8/10 Very good
Jun 12, 2025
The downtown area and the pier were within walking distance. Very beautiful city.
Alma
Alma, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Amazing staff! We will come back
Alinna
Alinna, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2025
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2025
The cleanliness and the staff. Also the food was excellent as well as the service.
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2024
It was a clean comfortable hotel. Great manager and staff.
beth
beth, 6-night trip
Verified
8/10 Very good
Jan 11, 2025
Retreat on the Lake
Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
Allison
Allison, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2025
Wonder stay - We will be back soon!
Easy check in, very friendly service. Beautiful courtyard and good location.
Breakfast was a nice bonus.
Will definitely be back!
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2025
This is a great property and the staff are extremely attentive and kind. Thank you.
Roberto
Roberto, 6-night trip
Verified
10/10 Exceptional
Nov 7, 2024
Small friendly hotel
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
May 9, 2025
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
JANET
JANET, 4-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Beautiful garden.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Great!
A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
steven
steven, 6-night trip
Verified
10/10 Exceptional
Feb 6, 2025
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
Susan
Susan, 5-night trip
Verified
10/10 Exceptional
Dec 3, 2024
Hidden Gem in Downtown Chapala
From Dahia, Erica the Assistant & Housekeeping, Vero to meeting GM Ivan, I love this place. Accommodations & amenities were well done!
I enjoyed eating complimentary basic breakfast outdoors on the terrace garden patio & discovered the hidden Buddha set back in the garden. How beautiful and amazing!
Mary
Mary, 3-night trip
Verified
6/10 Good
Apr 16, 2025
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful
Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
NOHEMI
NOHEMI, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2024
Great service! I would come back!
Hector
Hector, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
A blend of old beauty and modern ideas
When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
KAT
KAT, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2023
Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.