Worst Customer Service Ever. The first night, there wasn't enough parking because half the parking lot was blocked off for painting. When we asked where we were supposed to park, the employee directed us to places that were not legal spots and were dangerously blocking the driveway, or that we could park at the Hilton a mile away. Luckily, a service van pulled out so we got a spot.
There were no coffee makers, utensils or plates in the kitchen. There was no caffeine-free options at breakfast. When I asked about that the manager said "I don't do decaf."
Because we were only staying 5 days, there was no maid service. When we asked about towels, we were told we had to bring the dirty towels to the office to exchange. We also had to empty our own trash.
The "breakfast to go" was mediocre. There was nothing with protein.
We won't be staying at an "Extended Stay America" again.