Discover a haven of comfort at Hakata Excel Hotel Tokyu, close to Canal City Hakata and Marine Messe Fukuoka. Enjoy dry cleaning/laundry services, savor a meal at the on-site restaurant, and stay connected with in-room WiFi. Previous guests rave about this hotel's location.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Free WiFi
Air conditioning
Laundry facilities
24/7 front desk
Main amenities (12)
Housekeeping (on request)
Restaurant
Breakfast available
Self parking
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Laundry service
Self-serve laundry
Luggage storage
Banquet hall
Feel at home (6)
Children stay free
Refrigerator
Private bathroom
Television
Laundry facilities
Elevator
The current price is CNY576
CNY576
CNY710 total
Jun 16 - Jun 17
Why we love this property
Buffet breakfast spot
This hotel offers a restaurant where guests can start the day right. Buffet breakfast is available for morning dining pleasure.
Deep sleep sanctuary
Luxury meets pampering at this hotel. Guestrooms feature in-room massages, creating a serene sanctuary where deep relaxation awaits.
Fukuoka Anpanman Children's Museum - 4 min walk - 0.4 km
Hakataza Theatre - 6 min walk - 0.5 km
Tenjin Underground Mall - 7 min walk - 0.5 km
Canal City Hakata - 7 min walk - 0.6 km
Getting around
Fukuoka Airport (FUK) - 13 min drive
Ariake Saga Airport (HSG) - 96 min drive
Tenjin Station - 5 min walk
Nishitetsu-Fukuoka Station - 11 min walk
Yakuin Station - 20 min walk
Nakasu-Kawabata Station - 4 min walk
Tenjin-minami Station - 9 min walk
Kushida Shrine Station - 10 min walk
Restaurants
一蘭 - 2 min walk
酒一番 - 2 min walk
鉄なべ - 2 min walk
チャコールグリルケヤキ - 2 min walk
長浜亭 - 3 min walk
About this property
Hakata Excel Hotel Tokyu
When you stay at Hakata Excel Hotel Tokyu, you'll be in a great location, within just a 10-minute walk of Canal City Hakata and Fukuoka Anpanman Children's Museum. For a bite to eat, guests can check out Keyaki, which serves breakfast. This luxurious hotel is also just a 5-minute drive from Marine Messe Fukuoka and Port of Hakata. Fellow travelers like that it's just a short walk to public transportation: Nakasu-Kawabata Station is 4 minutes away and Tenjin-minami Station is 9 minutes.
At a glance
DONE
Hotel size
308 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1700 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Electronic bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Housekeeping on request
In-room safe
Special features
Dining
Keyaki - This restaurant serves breakfast only.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2800 for adults and JPY 1800 for children
Parking
Self parking costs JPY 1700 per night
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka
Frequently asked questions
Does Hakata Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Hakata Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakata Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Hakata Excel Hotel Tokyu?
Yes. Self parking costs JPY 1700 per night. Parking spots may be limited.
What are the check-in and check-out times at Hakata Excel Hotel Tokyu?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hakata Excel Hotel Tokyu and nearby?
Recommended spots to visit include Fukuoka Anpanman Children's Museum (5-min walk) and Canal City Hakata (9-min walk), along with Marine Messe Fukuoka (1.4 mi) and Mizuho PayPay Dome Fukuoka (3.1 mi).
Are there restaurants at or near Hakata Excel Hotel Tokyu?
Yes, there's an onsite restaurant, Keyaki.
What's the area around Hakata Excel Hotel Tokyu like?
Hakata Excel Hotel Tokyu is a short 4-minute walk from Nakasu-Kawabata Station and 9 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.
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Reviews
Hakata Excel Hotel Tokyu Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.4
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was exceptional, good, and super tasty. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
Subway
Reviews
Verified
10/10 Exceptional
Dec 7, 2025
Clean room, Good breakfast and excellent location.
Jesus
Jesus, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Perfect location, friendly staff
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2023
The location of the hotel is so convenient to go for a good meal.
Alex
Alex, 4-night trip
Verified
8/10 Very good
Jul 22, 2025
Location excellent next to subway station very convenient for different food restaurants
Comfortable room with reasonable price. Breakfast is good
LI SHI
LI SHI, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Only 1 min walk to the subway station. Can find all sort of food within 5 min walking distance.
Sze Mei Viana
Sze Mei Viana, 4-night trip
Verified
10/10 Exceptional
Sep 11, 2024
great location right next to the river and train station.
Christian
Christian, 2-night trip
Verified
8/10 Very good
Aug 4, 2024
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Mica
Mica, 2-night trip
Verified
8/10 Very good
Jul 19, 2024
Excellent location, right next to the river with a good view
Tin Lok
Tin Lok, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2024
Superb place
Super location very very convenient to all subway food shopping everything
Philip
Philip, 4-night trip
Verified
8/10 Very good
Oct 24, 2024
Good location
The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Sharon
Sharon, 6-night trip
Verified
10/10 Exceptional
May 26, 2024
Highly recommend this place. This is my third time to use this hotel, but everything is in a perfect balance, including the location (literally next to the Nakasu-area), amenities, and the price.
Toshiaki
Toshiaki, 2-night trip
Verified
10/10 Exceptional
Aug 17, 2024
Great place to stay
Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Jessica
Jessica, 1-night trip
Verified
6/10 Good
Dec 1, 2024
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Tatsuro
Tatsuro, 2-night trip
Verified
6/10 Good
Sep 6, 2024
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby
AC however kept switching off which made the room really hot and uncomfortable to sleep in
Not much interaction with staff everything is self service
Jessica
Jessica, 4-night trip
Verified
10/10 Exceptional
Sep 3, 2023
The hotel accommodated our requests to arrange adjoining rooms on a higher floor. The riverside view was vivid but tranquil. Room size was desirable comparing with average size in Japan urban area. Classic interior style but tidy.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 1, 2024
Comfortable and Convenient!
Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Orrin
Orrin, 4-night trip
Verified
4/10 Fair
May 3, 2024
Disappointing hotel room
This hotel had an excellent stafff!
However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Karen
Karen, 4-night trip
Verified
6/10 Good
Mar 10, 2024
Major disappointment except for breakfast
I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Norihiko
Norihiko, 1-night trip
Verified
4/10 Fair
Aug 14, 2024
Old hotel in Host/Hostess club District
This hotel is dated. They have an overpriced restaurant or two. I'm not sure why it's considered 4 stars. The hotel is clean, and the rooms are clean, but the amenities are scarce, and water isn't even provided. No bottles or a water filter to refill your own bottles. It's a very short walk to public transportation, but the hotel is definitely in an "entertainment" district. Just outside are plenty of hostess clubs, "information centers", etc. If that's your thing, then this is the right place.
The staff tries to be helpful, and often succeeds, but sometimes, fails at being too eager. If you want your room made up, you're supposed to put a magnet outside your door before 11:00am. We put ours out at 9:50, and a maid was knocking on our door 10 mins later. We explained we'd be leaving in 5-10 mins and closed the door. When we opened the door to leave, she was just waiting there. It was awkward.
Verified traveler
3-night trip
Verified
8/10 Very good
May 18, 2026
clean room
Eunice
Eunice, 9-night trip
Verified
6/10 Good
May 3, 2026
The coffee at the restaurant should at least be free for guests. As most hotels do.
Carisse
Carisse, 5-night trip
Verified
8/10 Very good
Jan 19, 2026
Room was very clean and had everything you need. The staff were very helpful & friendly. Breakfast could have been better by changing the menu evry other day at least (stayed 6 nights and menu was the same everyday) don’t get me
wrong, the food was excellent! Will robably stay here again.