Jasmin was fabulous. Our TV wasn’t working she personally came and rectified it. She also made recommendations for food and activities.
Great job
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 25 日
bad water
The water was brown and the sheets smelled like urine. I checked out the night before it was so bad. I could not change hotles,because it was so short notice
Aishia
Aishia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Sebastian
Sebastian,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Run down but trying their best
Big issues:
- toilet was leaking when we arrived
- the main elevator was broken
- both keycards randomly stopped working on our last day
- the pool has not been cleaned, so we could not use it (it was April and 80 degrees when we stayed)
- a shower stool that we did not request had a visible piece of hair stuck to it when we arrived
- no shampoo or conditioner in the shower
- only decaf coffee in the room
- Wi-Fi did not work
Not so big issues:
- old brown dirty-looking carpet everywhere
- humidity levels were high as they seemingly keep the AC down
- TV had 40 channels, some of which were not working. Kids had Nick and Disney and only Nick was working.
Good things:
- They seemed like they were trying their best and were prompt.
- Breakfast staff was helpful and friendly.
- coffee machine was awesome
- water bottles were available to grab
- our plumbing issue and keycard issue were promptly resolved
I did not have time to ask to fix the WiFi issue, lack of shampoo or lack of non decaf coffee.
Kristina
Kristina,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
The front Des by
Lynn
Lynn,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 8 日
Never again .
This hotel is pretty rub down .
Our bathroom sink drained right on the bathroom floor and we were not the only ones having our rooms changed.
If I knew this hotel had a welfare contracr I would have stayed elsewhere.
The lobby looked like a homeless encampment in the evening.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 31 日
Quick check-in by Justice
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Demetrice
Demetrice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Keith
Keith,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 16 日
The elevator and ice machine didn't work. (The elevator was later repaired during my stay.) The entire hotel was dirty and very much in need of renovations; very old and run down. There was a huge shower chair in my bathroom that I didn't need. The hotel room felt dirty. The bathroom mirror was dirty and old. I could hear the other guests. The rooms definitely are not noise proof. I won't be staying here again.
Gina
Travelocity真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Clean and plenty of parking
Kathleen
Kathleen,3 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Sierra was very nice when checking in.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Manuel
Manuel,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 7 日
Lady at front desk was super nice and helpful.
JASON
JASON,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 5 日
LaShana
LaShana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 4 日
It's a 10
Sierra was very pleasant and professional when checking in. She has a very welcoming personality!
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 30 日
We had two rooms, and there were roaches in both of the bathrooms. They got on to some of our belongings qhich was very disturbing. One of the showers was clogged during our whole stay and the water wouldnt drain properly. There was also mold in the showers which is gross. Also, in one of our rooms our bed was on the floor which was very inconvenient for us.
Nicolson
Nicolson,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 11 月 29 日
I don't like how the breath is was from 6:30 to 8:30 it should have been to the least 10:00 and I don't like how check out time was at 11:00 instead of 12:00 and also I don't like the $100 holding fee
Rick
Rick,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 29 日
Brenda J
Brenda J,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 26 日
Kristina
Kristina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 26 日
The facility was wonderful and under-rated. It has obviously been well renovated with beautiful rooms and decorr. More than worth the price and equal to more expensive, nearby locations.
Mac
Mac,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 25 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 22 日
I was very disappointed with the facilities. The lampshade in the room had mold spots. When I mentioned it to the front desk, it was stated we had to wait for maintenance the next day. Maintenance never showed up.
The breakfast was subpar.
A few of the workers were very kind and attentive. That was the saving grace for the place but I will not return.
Ralphlia
Ralphlia,4 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 12 日
Vanessa
Vanessa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 12 日
We came to visit friends & the hotel stay was amazing. I need to dish these names out their because they were the best & welcoming staff ever: Tesse{hopefully I spelled it right} my newest friend when I come back, Diamond & Keith. I appreciate you all & I will return again on my next vacation down their.