HomeTowne Studios by Red Roof Chicago - Waukegan

2.0 star property
Hotel in Waukegan

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Photo gallery for HomeTowne Studios by Red Roof Chicago - Waukegan

Free WiFi, bed sheets
Towels
Property amenity
Exterior
Free WiFi, bed sheets
Steps from Lake Michigan, HomeTowne Studios by Red Roof Chicago - Waukegan offers a cozy retreat with laundry facilities and in-room WiFi. Unwind in the lobby with coffee or tea, take advantage of extended parking and self-parking.

Reviews

5.2 out of 10

Popular amenities

  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Free parking
The current price is CNY675
CNY756 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cable channels
  • Sleeps 3
  • 1 Double Bed

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cable channels
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
    • This property allows guests 18 or over to check in with valid military ID.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite extended parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

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Reviews

HomeTowne Studios by Red Roof Chicago - Waukegan Reviews

5.2

5.4

Cleanliness

6.8

Location

6.2

Staff & service

4.2

Eco-friendliness

5.0

Property conditions & facilities

Popular mentions

Room
Booking
Bed
Companies
Shower
Bathroom
Service staff
Building
Refrigerator
Water

Reviews

10/10 Exceptional

The male hotel staff was very professional and attentive to the nerds of the guests.
Kevin, 1-night trip

2/10 Poor

Looked like something from a third world country. There was furniture and mattresses leaning around exterior, no one in office. Took photos . Found another hotel.
Kathleen, 1-night trip

4/10 Fair

Property had mold. We also ask for housekeeping and they never came. Trash outside of the hotel. Staff was friendly and polite though
Lizette, 5-night trip

6/10 Good

The images on the site were a little deceiving to the actual size of the rooms, the stove top at the location also functioned poorly as it would take upwards of an hour just to boil a pot of water.
Jesus, 9-night trip

2/10 Poor

Roaches in my room
Ricky, 2-night trip

2/10 Poor

I cancelled the stay within the time frame and the manager said I need to pay roof inn over 100.00. If this is how you do business i will not use this site and report this matter to the better business. Also the mgr was ruder.
CHERYL, 8-night trip

2/10 Poor

Worst hotel in the world

This hotel needs to be shut down and removed from this site this is a shelter for drug attics police said it was dangerous and we should be careful not to open door because it was a recent stabbing there it a extended stay so ppl living there it’s unsafe unclean and needs to be shut down😡
Lindin, 2-night trip

2/10 Poor

Worst booking ever!

Please be warn, do not do business with Hotels.com. they have on there website a hotel that was roach infested, and when i tried to get a refund of my 300.00 they offered me a 40.00 one cash key. Their customer service was a -0, no relief at all. Been a member for over 10 yrs. Now I'm dealing directly with hotels myself. If they can't vet there hotels on their sites then its just a money grab for them and hotel. Oh by the way that was also used as a homeless shelter. When you can't even speak to someone in your own country and they direct you to someone in Egypt, you know your getting the run around.
Darryl, 2-night trip

2/10 Poor

DO NOT GO TO THIS PLACE. It is absolutely disgusting and not health standard compliant. We not only had hairs everywhere, bugs and CIGARETTE WHOLES in the blankets and chairs, but also found MOLD, GRIME and RUST in the "kitchen", toilet and tables. We also met some of the worst staff ever, they are not present at the front desk at any time, and actively avoided us and lied to us AND the EXPEDIA TEAM on the phone to not confront us about the refund. Please do not waste your time, money or health on this sorry excuse for a business, this type of incompetence is unreal.
Cigarette whole in the blanket
Cigarette whole in the chair
Disgusting
Rust and mold
Alejandro, 2-night trip

2/10 Poor

Don't go

They cancelled my reservation before I arrived and still charged me for the 2 days that I reserved
Lisa, 2-night trip

2/10 Poor

Not a place to stay if checking in late

Had I known that this place isn't staffed 24/7 I wouldn't have booked a stay here. Reminds me alot of Motel 6 and is more like an apartment a very expensive apartment. Front desk is only staffed 11 AM to 7 PM. That is a major inconvenience for late night check ins. Calling a 224 number upon arrival and have to wait for God knows how long to check in. We attempted to check in early and waited for almost an hour to do so. It ruined my experience and ended up getting to Six Flags later after 2pm. The room smells of cigarette smoke too and needs some serious updating and painting. Will not be staying here again.
Brian, 1-night trip

4/10 Fair

that place was the most horrible place i’ve ever stayed in. ( dirty, old, smells bad, etc.)
gerardo, 2-night trip

2/10 Poor

No dishes, no house keeping, no overnight staff, not safe, not clean.
Ashlie, 7-night trip

4/10 Fair

The property looks on really bad condition I was not aspecting that’s
Jessica, 2-night trip

2/10 Poor

Terrible
Froilan, 2-night trip

2/10 Poor

Do NOT stay here. Its really skeezy.

The place was really run down & mattresses, old furniture etc in the hallways. Peeling paint, cigarette burns on the table & utterly filthy. Despite a non-smoking mandate, the room smelled of smoke masked with deoderizer. If i hadnt absolutely had to stay both nights & the only other options either too far away or charging over $225/night I would have have walked away after first entering the room. I walked from the shower to the bedside & during that 15 foot walk my feet picked up enough grunge from the floor that I was utterly disgusted. The bathroom was gross, no toilet paper holder & half a roll of TP just plunked on the tank of the toilet. No hot water in the "kitchenette" No paper towels or napkins. Microwave had food stuck in it & the counter was greasy.
2-night trip

8/10 Very good

What I'd like about the property was that each room had his own kitchen bathroom refrigerator and cabinets where you can store all your food and things like that. What I did not like about the facility was that the air conditioning unit in my particular room was not you know working optimally so it was kind of warm during the summer months.
Nathaniel, 7-night trip

2/10 Poor

Dirty, smelled horrible, hand held shower head with nowhere to hang it?? Toilet paper holder fell off the wall
Ryan, 7-night trip

2/10 Poor

There was feces on the ground, coming up the steps to get to our room the room was really running down moldy bathroom no Accessories to kitchen There were bikes everywhere from people who lived there when we walked up our door was open already If someone else was in there, park had lots of pop holes OFFICE was open 11 to 7. It was a definite no for me. People hanging out doing drugs selling them as well
Summer, 2-night trip

2/10 Poor

Room had no doorknob, no light in bathroom, toilet did not work. We will not and would not recommend anyone staying here. For the military base being close, you would think the staff and owners would have and take more pride in their property and buildings. They just did not care to fix problems at all or give us another room!!!!!!!

4/10 Fair

Dirty property, front desk not available at working hours (7 am) Poor checking process, death roach in the bathroom, found the toilet clogged, room had a heavy smoke smell even though it’s a non-smoking place. They couldn’t offer a different room because the place was fully booked. Manager not available. Everything very disappointing
Gina, 2-night trip

2/10 Poor

Horrible!!

Dirty! The site photos are as exactly as the room looked except the place is filthy. Dirt, oil and food debree was on the floor, in the beds, in the bathroom, in the fridge, the kitchen, everywhere. When I opend the door I could see cockroaches and yellowfish scurring away to hide. None of the family members were comfortable sleeping in such discusting filthyness with insects that could crawl on us and get into our luggage. We could't stay. In less than an hour we were booked into a nearby, much cleaner, hotel. Save your money, don't book.
Kimberly, 1-night trip

8/10 Very good

No Elevator for a Third Floor Room

We had to pay upfront because without doing so we would not be able to have a "late" check-in. The check-in time was between 3 and 7 pm. When we got there we had to phone someone to let us in. We then had to take the stairs up to our 3rd-floor room as the elevator was broken. The room was old but nice. It had a full-sized fridge and a stove. We were only there for 2 nights but it looks like most of the people were there for an extended stay. We had to leave our room key in the door to the office as there was no one to take them until 11 am and we needed to be on the road long before then.
Jerry, 2-night trip

4/10 Fair

As a Whole half of property was remodeled. The 2 rooms we had were out of date switched rooms little better but seen roaches. So we left and went somewhere else
Omar, 2-night trip

2/10 Poor

i didn’t even stay here. the outside was nice but once you got inside, it smelt like mold, the blankets were dirty and stained, the bathroom looked like there was dried blood in the shower. they refused to give me a refund.
Skylar, 1-night trip