Skip to main content

The Chapter Hotels - Lancaster Gate

4.0 star property
Hotel with restaurant, near Hyde Park

Choose dates to view prices

Photo gallery for The Chapter Hotels - Lancaster Gate

Restaurant
Restaurant
Deluxe Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Restaurant
Restaurant
Nestled near Hyde Park, Signature Townhouse Hyde Park offers a sophisticated retreat with an on-site restaurant. Stay connected with in-room WiFi and enjoy the helpful staff's concierge services and tour/ticket assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Elevator
  • Bathrobes
  • Soundproofed rooms
The current price is CNY977
CNY1,173 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2014
Bathrobes
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2014
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Family Room

Executive Family Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, Ensuite

Deluxe Twin Room, Ensuite | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Ensuite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.0 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2014
Bathrobes
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Columbia
  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
8.0 out of 10, Very Good, 1,011 reviews
The price is CNY807
CNY968 total
includes taxes & fees
Dec 17 - Dec 18
The Columbia
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
36 Lancaster Gate, Bayswater, London, England, W2 3NP

What's nearby

  • Kensington Gardens - 2 min walk - 0.2 km
  • Hyde Park - 6 min walk - 0.5 km
  • Queensway - 7 min walk - 0.7 km
  • Paddington Central - 11 min walk - 0.9 km
  • Kensington Palace - 13 min walk - 1.1 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • Luton Airport (LTN) - 42 min drive
  • Farnborough (FAB) - 50 min drive
  • London City Airport (LCY) - 59 min drive
  • Gatwick Airport (LGW) - 94 min drive
  • London Paddington Station - 10 min walk
  • London (QQP-Paddington Train Station) - 11 min walk
  • Marylebone Station - 26 min walk
  • Lancaster Gate Underground Station - 6 min walk
  • Queensway Underground Station - 8 min walk
  • Paddington Underground Station - 10 min walk

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪The Swan - ‬5 min walk
  • ‪Les Filles - ‬4 min walk
  • ‪Tukdin - ‬6 min walk

About this property

The Chapter Hotels - Lancaster Gate

When you stay at The Chapter Hotels - Lancaster Gate, you'll be in a great location, within just a 10-minute walk of Kensington Gardens and Hyde Park. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Lancaster Gate Underground Station is 6 minutes and Queensway Underground Station is 8 minutes.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fee & policy details

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 10 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Guards Hotel
Guards Hotel London
Hotel Guards
Hotel Guards London
Hotel London Guards
London Guards
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel
Arbor Hyde Park London
Arbor Hyde Park
Arbor Hyde Park Hotel London, England
Signature Townhouse Hyde Park Hotel London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Hotel Signature Townhouse Hyde Park London
London Signature Townhouse Hyde Park Hotel
Hotel Signature Townhouse Hyde Park
Arbor Hyde Park
London Guards Hotel
Signature Hyde Park London
Signature Hyde Park London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Signature Townhouse Hyde Park Hotel London

Frequently asked questions

Does The Chapter Hotels - Lancaster Gate offer free cancellation for a full refund?

Yes, The Chapter Hotels - Lancaster Gate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Chapter Hotels - Lancaster Gate?

Sorry, pets aren't allowed.

Is parking offered on site at The Chapter Hotels - Lancaster Gate?

Sorry, there's no onsite parking at The Chapter Hotels - Lancaster Gate.

What are the check-in and check-out times at The Chapter Hotels - Lancaster Gate?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Contactless check-out is available.

Are there restaurants at or near The Chapter Hotels - Lancaster Gate?

Yes, there's an onsite restaurant.

What's the area around The Chapter Hotels - Lancaster Gate like?

The Chapter Hotels - Lancaster Gate is in London City Centre, a short 6-minute walk from Lancaster Gate Underground Station and 7 minutes' walk from Hyde Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Chapter Hotels - Lancaster Gate Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Lobby
Bed
Bathroom
Elevator
Trip

Reviews

8/10 Very good

Hotel was nice, shower was great, beds were comfortable. We didn't have the breakfast only because we wanted to eat in the city. Close walk to Hyde Park and the Paddington station. Overall, very good for our two nights there.
Stephen, 2-night trip

6/10 Good

Check in was quick but unwelcoming, just a room key given, nothing to state which room. Receptionist was bland. Fairly clean room, hair found in bed, bathroom needs maintenance. Shops nearby and good location
Rebecca, 1-night trip

8/10 Very good

Great location, friendly staff and comfortable rooms. Some of the room fittings and decor were a bit tired but otherwise we had a lovely stay.
James, 2-night trip

4/10 Fair

Thin walls & broken appliances, soft bed though.
Sam, 1-night trip

10/10 Exceptional

Great location in a lovely quiet area, close to Kensington Gardens. Nice staff, pleasant room
Mark, 2-night trip

10/10 Exceptional

Weekend Away

Great location! Easy walking distance to Hyde Park. Lovely Decor & neighborhood surrounding. Smooth check in & staff all very nice and friendly.
Ian, 1-night trip

8/10 Very good

Anyone with a back problem, the mattress will get to you. Sinks in. Esp if you sleep on it over a couple of days. Staff very friendly and helpful. Found it clean for the price.
Krishna, 7-night trip

8/10 Very good

Comfortable beds nice space in executive room - very affordable for the area. Only complaint is that television did not work.
ANTHONY, 1-night trip

4/10 Fair

Expected more

No clean and very damage room bad smell. OK toilet and shower
Mikael Klint, 1-night trip

10/10 Exceptional

Lovely and welcoming staff, nice spatious room, clean, very good location! I will definitely come back
Delia, 2-night trip

10/10 Exceptional

Everything
Emmanuel Olatokunbo, 1-night trip

4/10 Fair

The rooms were the very poor quality , old fourniture and carpet no champoo , The service was very poor, too much spent for such bad place
Noamane, 8-night trip

8/10 Very good

Apart from the delay in getting in my room due to air conditioning faults it was an ok stay very close to where I was visiting a few minor problems but nothing major to be fair was expecting a bit more because of its location and price but overall not to bad
Rob, 1-night trip

10/10 Exceptional

Great
Jon, 1-night trip

8/10 Very good

Clean, quiet hotel
Melinda, 1-night trip

2/10 Poor

Reception never answers the phone. Slow and poor service. AC on highest setting doesnt even work. Staff not that welcoming. Room's arent that clean and not in great condition
Muhammed, 2-night trip

8/10 Very good

Staff services
Olabode, 1-night trip

6/10 Good

.
Jordan, 1-night trip

10/10 Exceptional

Great location.

Good value, given it’s so central in London. Friendly staff.
Grahame, 2-night trip

10/10 Exceptional

Great hotel and staff. The area was nice and close enough to all attractions. The staff was super nice specially the men that were there during our stay. Very patient, warm and helpful.
Jennifer, 5-night trip

10/10 Exceptional

Great hotel in a lovely location near Hyde Park. Excellent value for money
john, 1-night trip

8/10 Very good

London 24

Our room was very quiet and roomy we slept very well
Kenneth, 1-night trip

10/10 Exceptional

staff and service
Tonje, 2-night trip

4/10 Fair

Whilst the staff attempted to help me, my complaints were not resolved- a 10% discount given as consolation. Taps rusted, no functioning bath plug, soap holder hanging off wall( this was fixed), shower screen swung off and fell into my hands- solution was to remove it- this just meant water everywhere in bathroom. Bath also scratched and chipped. Bedside tables very worn and scratched. All in all- not worth the money
Shelley, 2-night trip

6/10 Good

This isn't a 4star hotel. The previous ownership, called Arbor Hyde Park was. The current hotel is almost unrecognisable since then. If you're looking for a 3 star hotel under £120/nt, you'll be satisfied.
Fraser, 2-night trip