Nestled near the San Jose State University, SureStay Plus Hotel by Best Western San Jose Central City invites you to unwind in the sauna or energize at the gym. Connect with free WiFi and explore nearby attractions like Santa Clara County Fairgrounds while appreciating helpful staff and services like dry cleaning/laundry.
Santa Clara County Fairgrounds - 18 min walk - 1.5 km
SAP Center at San Jose - 7 min drive - 7.9 km
Santana Row Shopping Center - 11 min drive - 12.2 km
Getting around
Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive
San Carlos, CA (SQL) - 46 min drive
Watsonville, CA (WVI-Watsonville Municipal) - 66 min drive
Tamien Station (Caltrain) - 5 min drive
San Jose College Park Station - 8 min drive
Blossom Hill Station (Caltrain) - 12 min drive
Capitol Station (Caltrain) - 21 min walk
Restaurants
‪McDonald's - ‬17 min walk
‪McDonald's - ‬3 min drive
‪Chick-fil-A - ‬12 min walk
‪Lau Hai San - ‬2 min drive
‪Panera Bread - ‬14 min walk
About this property
SureStay Plus Hotel by Best Western San Jose Central City
When you stay at SureStay Plus Hotel by Best Western San Jose Central City, you'll be just a 5-minute drive from CSU San Jose State University and Santa Clara County Fairgrounds. Guests can visit the fitness center for a workout, and free perks include self parking, wired internet, and buffet breakfast daily between 6:30 AM and 9:30 AM. Also, San Jose McEnery Convention Center and SAP Center at San Jose are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
57 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Limited onsite parking (max 1 space per unit)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities will be closed during July, August, September, October, and November:
Business center
Fitness facilities
Laundry facilities
Meeting facilities
Sauna
Hot tub
Swimming pool
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose
Frequently asked questions
Are pets allowed at SureStay Plus Hotel by Best Western San Jose Central City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western San Jose Central City?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western San Jose Central City?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at SureStay Plus Hotel by Best Western San Jose Central City?
No, this hotel doesn't have a casino, but Casino M8trix (10-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western San Jose Central City and nearby?
SureStay Plus Hotel by Best Western San Jose Central City has a sauna and a fitness center.
What's the area around SureStay Plus Hotel by Best Western San Jose Central City like?
SureStay Plus Hotel by Best Western San Jose Central City is in South San Jose, a short 15-minute walk from Santa Clara County Fairgrounds.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, hot, fresh, and a nice touch. (30 reviews)
The spa facilities, including the jetted tub and hot tub, were luxurious and enjoyable. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Parking
Bed
Building
Bathroom
Food
Water
Coffee
Reviews
Verified
10/10 Exceptional
Apr 14, 2026
Everything was clean breakfast was hot and fresh and the staff was great thank you very much!!
Michael
Michael, 3-night trip
Verified
8/10 Very good
Jan 31, 2026
Our stay was very pleasant. Clean, quiet and very roomy room at a very reasonable price.
Guadalupe
Guadalupe, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The staff, especially Dinesh at check-in were all friendly and helpful during the stay
Damaia
Damaia, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
The staff was very kind and the room was very clean
Elizabeth
Elizabeth, 1-night trip
Verified
8/10 Very good
Nov 14, 2025
Room was clean and the gentleman that checked me in was pleasant
Dave
Dave, 1-night trip
Verified
8/10 Very good
Nov 19, 2025
good breakfast
Lacretia
Lacretia, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
Room was nice and clean. Parking was nice. I was able to see my car from the room. Breakfast was great. Overall a good place to stay but TV did not work right and housekeeping knocked at 9am asking if I was checking out
Cristina
Cristina, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Staff amazing, VERY POLITE , EVEN THE HOLIDAY INN STAFF!!! I HAVE NOT DEALT WITH SUCH CUSTOMER SERVICE DRIVEN PEOPLE SINCE PRE-COVID!!!! ABOVE AND BEYOND SERVICE!!!
Anai
Anai, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
Lorraine
Lorraine, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Delicious biscuits and gravy at the breakfast buffet. Lots of other choices as well and included with your room and also free parking. Room was crazy CLEAN!!! I didn’t expect such quality and such an affordable rate. The man that is part owner and works the front desk is so kind. All the staff is very friendly. You will like this place and it’s safe and family friendly.
Khara J
Khara J, 1-night trip
Verified
6/10 Good
Feb 17, 2026
Room is not sound proofing. Lot of noise from neighbors even in early morning hours. Good breakfast though and fair price though.
C
C, 3-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Good hotel. Safe and clean
Bebs
Bebs, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Front desk staff very friendly. Staff at the kitchen was friendlyas well... but no parking by 10pm
Fermin
Fermin, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Room was clean and a nice sized bathroom.Had a problem with the TV and desk clerk said he would come in 5-10 min.and he was there in 2.Continental breakfast was average.Would return.
GARY
GARY, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Check in was located at the Holiday Inn Express. Rooms are spacious and clean. Small gym, but extremely hot, as the Sauna is located in that area too.
Breakfast is basic, but fruit available.
Wiebke
Wiebke, 1-night trip
Verified
8/10 Very good
Dec 18, 2025
While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Nichole
Nichole, 4-night trip
Verified
10/10 Exceptional
Jul 27, 2024
Nice stay, super clean and friendly.
Natalia
Natalia, 1-night trip
Verified
8/10 Very good
Oct 24, 2025
Clean, comfortable, basic room. Parking was a bit congested. Property was well lit and clean.
Darrell
Darrell, 1-night trip
Verified
2/10 Poor
Jan 14, 2026
This is a rundown motel, not a quality hotel. The lobby and room both smelled terrible. I checked in an left immediately. What do I have to do to get a refund?
Paul
Paul, 1-night trip
Verified
8/10 Very good
Oct 9, 2025
Room was a little outdated, but was still clean. Comfortable night sleep, free breakfast extra bonus
Tracy
Tracy, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)
Athenas
Athenas, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Clean room and comfortable bed. TV had many options. Breakfast was good.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Clean, friendly staff and a value at the price. We stayed to position for the airport and it was seamless.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Safe and Parking available
Bebs
Bebs, 5-night trip
Verified
10/10 Exceptional
Oct 5, 2025
checkin is nice and convenient. Room is clean, the light at sink was not working. Breakfast is good. Walking distance to a market and some food.