2nd time staying here, and now i think everytime i come to the Edinburgh area, ill stay here.
The desk staff is always so friendly and helpful. The breakfast buffet is always so fresh, and the people staffing it are like ninjas, you never see them but stuffs always refilled. Beds are comfy, but the pillows are waaay to soft, just like EVERY hotel everywhere, so i have my own pillow with me.
Place is always clean and nice smelling, and the parking lot is well lit.
Kal
1 晚结伴旅行
8/10
The receptionist was not very warm at all, she did not acknowledge us when we arrived, true she was with another customer that took about 19 minutes……
Never say I’ll be with in a moment????very unwelcoming
When we did get up to the desk “nothing” no thanks for waiting or sorry that took so long, nothing. Very unprofessional Thank you, Ms Yvonne I amJackson room 116
June 6th
Yvonne
1 晚行程
8/10
On our way home!
Steve
1 晚行程
10/10
There were several other guests checking in when we arrived. The front desk staff person was friendly and did her best to get everyone checked in as quick as possible all while answering the phone with a difficult caller in the middle of it all. I believe she could benefit from additional training on the reservation/check in systems.
Upon entry to our room we were greeted with an animal urine smell. The hotel was near capacity so we used our own means to make our environment better for our senses and allergies.
The breakfast selection was plentiful and very tastey. The breakfast staff was friendly, helpful, and a wonderful human.
Glory
1 晚行程
10/10
Jose Luis
1 晚行程
8/10
Jong In
1 晚行程
10/10
Perfect spot for a convenient stay right off the highway. Staff was friendly and breakfast was great - warm food options and something for every appetite
真实旅客
1 晚家庭旅行
10/10
Vivian
1 晚结伴旅行
10/10
The rooms and building were in great, clean condition. Bead was comfortable but pillows were too soft. Towels were soft
Marcia
1 晚行程
10/10
We really enjoyed our stay . Everything was so clean and comfortable. The only problem we had was with the key card. We had a really hard time opening or door.
Teresa
1 晚家庭旅行
4/10
Staff at check in was slow and not friendly. Breakfast was ok but not as good as other hotels we have been to.
KAREN
2 晚家庭旅行
6/10
Jong In
1 晚行程
6/10
Person at check in was distracted.
David
1 晚行程
10/10
Aaron
1 晚行程
2/10
Nick
1 晚行程
8/10
Clean room, great breakfast, plenty of dining options
Fred
1 晚浪漫旅行
6/10
Jong In
1 晚行程
8/10
I picked this hotel as a stopover on a drive to Nashville. Very friendly check in. The hotel was just off the interstate and had plenty choices to eat. Only drawback was a stained sheet. Otherwise I would return.
Steven
1 晚家庭旅行
8/10
Loretta
1 晚行程
6/10
Needs some remodeling. There were people in the lobby when we arrived which seemed shady. Don’t know why they were there.
Lori
1 晚浪漫旅行
4/10
No sheets on the pull out bed. Had to ask room service for them and then make the bed ourselves, we arrived at 9p.m after a 4 hour drive The TV also didnt work, made 2 phone calls to the front desk and never had any response. There was 3 kids with me and no working tv.