2/10 Poor
Aug 2, 2016
Hotel was closed.
I had booked this hotel through Expedia in May for a July 31 stay. The reservation I printed contained the phrase "No need to confirm. Your room is booked." Upon arrival, however, the clerk informed us that they were not accepting guests--the hotel was being renovated. Fortunately, Expedia was able to find us another room at a nearby Radisson. I should have been notified well in advance of this, as Expedia acknowledged.