In the heart of Jesmond, Best Western New Kent Hotel offers a haven with a lush garden and delicious meals at Hotel Restaurant. Stay connected with in-room WiFi, indulge in dry cleaning services, and enjoy free self parking. The hotel's helpful staff has left a lasting impression on previous guests.
University of Newcastle-upon-Tyne - 3 min drive - 2.0 km
Quayside - 4 min drive - 3.6 km
St. James' Park - 4 min drive - 2.9 km
Getting around
Newcastle Intl. Airport (NCL) - 17 min drive
Manors Station - 4 min drive
Heworth Station - 9 min drive
Blaydon Station - 12 min drive
West Jesmond Station - 9 min walk
Ilford Road Station - 14 min walk
Jesmond Station - 18 min walk
Restaurants
The Lonsdale - 7 min walk
Starbucks - 5 min walk
Pizzeria Francesca - 8 min walk
Osbornes - 6 min walk
Spy - 5 min walk
About this property
Best Western New Kent Hotel
At Best Western New Kent Hotel, you'll be within a 10-minute drive of St. James' Park and Quayside. For a bite to eat, guests can check out Hotel Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: West Jesmond Station is 9 minutes and Ilford Road Station is 14 minutes.
At a glance
DONE
Hotel size
32 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Hotel Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: GBP 20.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12.00 to 12.00 per person
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Are pets allowed at Best Western New Kent Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western New Kent Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Best Western New Kent Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Best Western New Kent Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (6-min drive) is nearby.
What is there to do at Best Western New Kent Hotel and nearby?
Best Western New Kent Hotel has a garden.
Are there restaurants at or near Best Western New Kent Hotel?
Yes, there's an onsite restaurant, Hotel Restaurant.
What's the area around Best Western New Kent Hotel like?
Best Western New Kent Hotel is in Jesmond, a short 9-minute walk from West Jesmond Station and 12 minutes' walk from Jesmond Dene Park.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western New Kent Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bathroom
Breakfast
Restaurant
Lobby
Bed
Elevator
Shower
What guests liked
Breakfast options were good, with many guests praising the quality and variety of the cooked breakfast. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 19, 2025
We were only there for 1 Night we found the staff very friendly and helpful
Patricia
Patricia, 1-night trip
10/10 Exceptional
Jun 11, 2025
Always stay at this hotel for business
Great for our price range a d comfort
Sharon
Sharon, 1-night trip
10/10 Exceptional
Jul 1, 2025
Clean and friendly and near the airport. Staff very helpful and friendly. Hotel has an excellent Indian restaurant next door too.
Judith
Judith, 1-night trip
10/10 Exceptional
Feb 13, 2025
Great Stay
Very comfortable and convenient hotel with friendly staff.
Richard
Richard, 1-night trip
10/10 Exceptional
Jan 25, 2025
Lovely hotel.
Michael
Michael, 1-night trip
10/10 Exceptional
Jun 14, 2025
Very nice room. Kind helpful staff, Excellent service. Great breakfast.
We've stayed here a few times and will do again.
The Indian restaurant was excellent.
Thanks.
Deborah
Deborah, 1-night trip
10/10 Exceptional
Feb 8, 2025
Very good overall, nice to get a room for 4
Keith
Keith, 1-night trip
10/10 Exceptional
Apr 20, 2025
Friendly staff. Nice clean room.
Sandra
Sandra, 2-night trip
10/10 Exceptional
Dec 28, 2022
Great hotel and perfect location staff very friendly and welcoming
Louise
Louise, 1-night trip
6/10 Good
Aug 12, 2025
Hotel is a bit dated and with no elevator. The room was exceptionally hot with no a/c or fan facility and once the window was opened it became too noisy from the road. Sleeping was very uncomfortable due to this.
The Indian restaurant facility was exceptional
Elaine
Elaine, 2-night trip
10/10 Exceptional
Dec 29, 2023
Great location and helpful staff.
Victoria
Victoria, 4-night trip
10/10 Exceptional
Nov 26, 2024
Great accommodation
Very handy for city, great value and service
R L
R L, 1-night trip
8/10 Very good
Jan 16, 2025
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Karen
Karen, 1-night trip
6/10 Good
Jun 13, 2025
Was handy for central Jesmond. Alittle further from where i needed to be. But comfortable. Quiet n nice view of the church
Julie
Julie, 1-night trip
10/10 Exceptional
Mar 1, 2025
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Rachel
Rachel, 1-night trip
8/10 Very good
Jul 25, 2024
Nice hotel. Friendly staff.
William
William, 1-night trip
8/10 Very good
Jan 16, 2025
Clean and comfortable
Stayed here before as it’s a nice, quiet area, and only a few minutes walk to the cafes and metro. Friendly staff and clean, comfortable and quiet room. Only stayed one night and didn’t have breakfast but we’ll stay here again if we need to.
Verified traveler
1-night trip
8/10 Very good
Apr 7, 2024
Quiet , lovely breakfast
Stephen
Stephen, 2-night trip
10/10 Exceptional
Mar 23, 2025
Fabulous team, great location for drinks and a meal as so many options on Osborn Road. Thanks for accommodating us with a late breakfast after parkrun. Staff couldn’t have been anymore friendlier and welcoming. Indian Restaurant is amazing. Would highly recommend.
Anne Marie
Anne Marie, 1-night trip
10/10 Exceptional
Jul 6, 2024
Staff were wonderful
Colin
Colin, 3-night trip
4/10 Fair
Jun 15, 2025
Really tired inside, sink was grimy and shower was falling down. There is ‘liquid soap’ in the shower but no shampoo or conditioner etc. the staff were absolutely lovely. The room was grim to be honest, but if you want a cheap room to get your head down, it’s okay. Just remember your toiletries!
John
John, 1-night trip
6/10 Good
Jun 27, 2025
I booked a best western knowing there would be a restaurant not realising an Indian restaurant also the room was dirty and the radiator leaked into my bag which I was taking into hospital the following day so all my paperwork and clothes where wet nobody on reception when we left
Alison
Alison, 1-night trip
10/10 Exceptional
Sep 6, 2024
Good value for money.
Robin
Robin, 1-night trip
8/10 Very good
Mar 22, 2023
Nice stay overall
Enjoyable stay comfy bed and helpful friendly staff on reception, bathroom could have done with some complimentary soap and shower gel