The amenities are all considerate. The room is spacious with lots of storage spaces. The bed and the pillows are super comfy. Just next to the Amsterdam RAI station, super convenient. Highly recommended.
How is this a four star hotel... I do not know.
I've never stayed in such a dirty room before in my whole life.
The Room:
The room itself was dirty. Looking into the corners of the room you would see clumbs of dust piled up. It gives the impression that the cleaning done in this room by the cleaners are to an extremely low standard.
We have ordered room service and left it on the side table inside the hotel room anticipating that it would be cleared and cleaned the following day by the cleaners. We walk into our room the following day to see all of the room service still on the table and not collected? All the cleaners had done was replaced the towels and make the bed.
(FYI during the whole stay they did not collect the room service and left it, for a 4 star hotel this is not a 4 star standard) It makes you think have they actually cleaned the room?
Wanted to read a book in the bed before going to sleep?
Forget about it. The light switch for all of the lamps didn't work, so it was either have all the blinding lights on or complete darkness. Again for a 4 star rating and the price I paid, this is shocking.
Breakfast: The glasses for the juice were extremely dirty on each day.
The staff were nowhere to be seen most of the time.
Overall I'm disappointed in this hotel and wouldn't recommend it to anyone on this basis.
Adam
Adam,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 10 日
Martha Therese
Martha Therese,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 20 日
Ellie-Ann
Ellie-Ann,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 10 日
mark
mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 9 日
M
M,2 晚行程
Hotels.com真实住客点 评
10/10 绝佳
2026 年 2 月 5 日
parfait impeccable
nicy
nicy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Zacharry Jose
Zacharry Jose,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 30 日
Amalie Voll
Amalie Voll,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 28 日
On à littéralement dû abandonner notre suite car la réception a menacé d’appeler la police car on a refusé de payer 300€ supplémentaire pour cause qu’un ami nous a raccompagnée à l’hôtel et on a pas le droit de se faire racompagner.
Bref pour le prix nous nous attendions à un meilleur traitement, je suppose que sous prétexte que nous sommes noirs nous sommes considéré comme des personnes problématiques.
On s’est retrouvé à libérer la chambre à 5h du matin comme si nous étions des malfaiteurs.
Elda princesse
Elda princesse,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Leonard
Leonard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 10 日
Room was beautiful, amazing view, spotless, spacious. Hotel staff were lovely, breakfast was nice. Wellness suite was nice, with all the different Saunas and etc. Transport to central really easy as Amsterdam Rai station less than 3min walk to the hotel. I would definitely recommend.