Front desk check in guy Joe was very rude and clearly doesn’t like his job. Didn’t say hello or welcome to the hotel. Was doing something else on the computer and didn’t even look at me just said what do you need. Another girl tried to help me and he yelled at her and told her to take her dinner.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
Kevin
Kevin,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Clean and comfortable
My stay was comfortable and facility clean.
Shellie
Shellie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Excellent service extremely friendly staff. Clean rooms great location. Jacob was very friendly and front desk very helpful. Bed is comfortable need better pillows .
Carrie
Carrie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Josue
Josue,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
The room was fine. The bed was a little bit on the hard side for me. The main issue was that we reserved an accessible room. And mention this at check-in also. But was given a regular room. So it was a little difficult to get into the shower having had a knee and hip replacement.
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Savannah
Savannah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Very good facilities. Good food excellent service.
Baro
Baro,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 6 日
Avoid this Best Western Hotel in Phoenix
I had booked this trip far in advance which included 3 rooms. Due to recently established US Government Regulations for a meeting in Phoenix involving intelligence, i was not able to bring 3 students who were originally part of the meeting. I had a signed letter which explained the situation - and i requested a refund on one reservation for 2 of the 3 rooms (i reqeusted this ~10 days before the stay). I was tolkd the Best Western Manager refused the request. I have therefore communciated with the US Corporate Sponsor and the Local Organization in Phoenix not to include Best Western Plus Executive Hotel on any future recommendation hotel options. When i asked to speak to manager upon check-in, the Reception Person was rude and said it's hotel policy to deny any refund/cancelation requests. I won't be staying in a Best Western again in the future.
John
John,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 1 日
This hotel was so clean! Breakfast was good.. Jacob in housekeeping was AMAZING!!!
Patty
Patty,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Good stay, but torn America flag
All good, however the American flag outside was very torn & tattered.
When I checked out I told the front desk.
I hope they put a new flag up
duane
duane,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Nice, new, clean hotel, staff was pleasant and helpful. Breakfast was fresh and had many options.
Nathan
Nathan,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Great
Tim
Tim,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Staff is so nice.
Price is reasonable.
Hee
Hee,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Clean quiet
Jason
Jason,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 13 日
Needs an upgrade
Eric
Eric,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Best “included” breakfast around, even has an espresso machine.