No one in lobby to check you in and out, you do it all yourself over the phone, lobby locked in the morning. Ice machine did not work, no vending machines, no phone in the room, no clock in the room, soap/shampoo/conditioner unit in shower was empty, no table in the room, for chairs there had been two metal bar type stools. I would only give the hotel a 1 because at least it didn't small. Would NEVER stay there again or recommend it.