The only good thing about the property was the location. The "futons" were a joke and more like glorified mattress toppers. It felt like sleeping on the floor because you basically are. Also, there were some blood stains on some of the bedding, gross, and some other dirtiness on the bedding plus some damage to a door that we took a picture of so they don't try and bill us for that. Additionally, we filled out all of the required information on the number of guests, but when we showed up (which was late at night), there were only enough towels for 2 people to take a shower. We tried calling both the hotel number and the emergency number and never could get through to anyone. The walls must be paper thin with zero insulation because you can hear every bit of noise outside. There was a guidebook that was translated into English well enough to understand. But even following that, we couldn't get access to the Wi-Fi that was supposed to be provided. With no way to get ahold of anyone for any service or even a cancellation, we ended up finding another place, as soon as we could, that we could afford by the grace of God because my family's health and well-being are more important. Hopefully, I get a refund for the days not used, but even the Hotels.com reps aren't able to contact them. I'm afraid of losing a lot of money on this. DO NOT stay here!