The hotel is so dirty. Shower water was so weak. You cannot wash your hair. Can bearly take a shower only. It was a horrible hotel
Sau Mei May
2 晚家庭旅行
2/10
If I have a choice. I will never ever staying at Hilton again. Both doubletree Hilton or Hilton Birmingham are the worst hotel I’ve ever been. The hotel was very dated. Shower water is so weak, don’t ever think you can wash your hair! It can almost cannot take a shower! It was a horrible experience for me!
Sau Mei May
1 晚家庭旅行
10/10
游水需另收費一家四口約20鎊。早餐豐富。房間空間大及清潔度高。
yuen ying
1 晚家庭旅行
10/10
Martyn
1 晚行程
6/10
Room felt shabby and required cleaning. Carpet had stains, bathroom had numerous hairs all over the floor, duvet cover had dirt mark on side and toilet roll was dirty. Flush didn't work well.
Breakfast buffet is extensive, good choices however due to room cleanliness, really disappointing for over £250 for a night's stay!
真实旅客
1 晚商务旅行
10/10
A really comfortable, well serviced hotel. The leisure centre is especially good and the staff great. I just wish that hotels these days had in-room fridges as they are just so useful to store some food and drink during your stay as when you're on business you don't always want to eat out.
Suzie
2 晚商务旅行
10/10
Games Expo extremely busy and the hotel staff looked after everyone
Elaine
3 晚结伴旅行
10/10
Lisa
1 晚家庭旅行
6/10
Ok, busy noisy hotel, bar prices were very high
Phil
1 晚行程
8/10
The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones.
The beds are comfortable, the room was very clean overall.
The breakfast is good but lack a little bit of sweet choices.
The people were nice.
Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
Stéphane
3 晚家庭旅行
8/10
Good stay,
Faye
1 晚行程
8/10
The best part of £200 for what is essentially Hilton's basic-tier room is very steep.
The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right).
TV remote wasn't the easiest to use.
Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature.
As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
JONATHAN
1 晚行程
10/10
Susan
1 晚行程
8/10
Joshua Cote
1 晚行程
8/10
Julian
1 晚行程
4/10
Rooms are very small and expensive for what you get. The staff are excellent and the breakfast was brilliant. TV and phone didn't work.
Callum
1 晚商务旅行
10/10
Really lovely executive room. Extremely helpful receptionist on check in who explained what we could access with the executive lounge. Clean and comfortable, we had a fantastic night’s sleep. It was an extremely busy weekend at the hotel but we were treated really well.
Cara
1 晚家庭旅行
6/10
I’ve been staying at the Hilton metropole for about 10 years now, to attend the UK Games Expo at the NEC every May. In some sense it’s a “home away from home” and I love the access to the swimming pool and sauna. The rooms are compact and cosy. However, I do feel that the hotel is in serious need of a refurbish now, as it’s starting to feel quite tired inside. This coupled with the ever increasing prices means I will be looking elsewhere for my stay next year.
Steven
2 晚行程
4/10
Can't believe they charge for pool access... Main reason I booked it over the Roxy