We came to Little Rock for a concert, checked in, changed clothes, and left for the evening. When we came back after midnight there were ants crawling all over the nightstand and headboard. Front desk clerk was nice enough, but said the hotel was full, but he'd bring some bug spray. He took awhile bringing the spray, but then I had to spray the room?
For over $180 for one night, I expected a bug free room.
The gentleman apologized but made no effort to do anything other than bring me bug spray.
I've been a Hilton Honors member for years, and this is not the experience I usually have. Bugs are NOT acceptable.