Hotel facilities were ok and moderate, I know what I paid for for an IHG group hotel. But the problem is front dest staff are very rude and reluctant to assisit. We arrive very late for late check-in but when requested to keep luggages in reception for next day morning pick up (as we are leaving/check-out in early morning, there's no meaning for us to bring a lot of luggages into our room at that late), But staff are not helping, and directly very harsh and reject us, also very in-polite. This is amont worst service for all the hotels I stayed on Hotels.com
CHING-CHIEN
CHING-CHIEN,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Nice, large suite
Sean
Sean,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Theodore
Theodore,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Krisi
Krisi,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Bryce
Bryce,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Night manager was amazing and gave us a short tour to our suite. Staff friendly and helpful!
Rhonda
Rhonda,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
Do not stay here again
Not a good stay. Bathroom door is warped and would not latch. Toilet needs attention and often keeps running. The roof units outside our window were loud and annoying.
Millie
Millie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Terrelle
Terrelle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
Kelly
Kelly,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 5 日
Tabatha
Tabatha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Will definitely stay again.
It's very clean, nice, and comfortable
Johnny
Johnny,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Nice hotels
This hotel was very nice and affordable. The staff was friendly and professional. The rooms are spacious and the beds were comfortable.
Delbert
Delbert,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Amber
Amber,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Melinda
Melinda,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
The stay was rude multiple times. KC kitchen service or first morning for pre paid breakfast was minimal. They basically gave us our plate and both went to the back. We never saw them again. Room service was rude to my fiancé. When she asked to have the room cleaned they were reluctant to provide the service and had a poor attitude. There was one night where we waited at the front desk for over 30 minutes before staff arrived to help. The heated pool was down and we were not informed. We had to discover that on our own. The restroom had no vent. The carpet in the room had an odor and needed shampooing. I will never return and quite frankly feel that we were over charged and treated poorly
Aaron
Aaron,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Birthday peace of mind
My stay at the hotel was really nice. Ryan and Dalton were extremely friendly and funny. They made me feel welcome. Great personality! Everything was clean and fresh. I would definitely recommend staying here. I will return again !! Supernatural team. 😊
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Clean, friendly, nothing fancy but good value. Would stay again
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Holly
Holly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Nice
A very nice clean hotel with helpful and friendly personnel.