In the heart of Frankfurt, Mercure Hotel Kaiserhof Frankfurt City Center offers a modern retreat with shopping on site and car rentals available. Stay active at the gym or unwind with a drink at the bar, all while enjoying free in-room WiFi. Bike rentals are also an option for exploring nearby Main Tower and Alte Oper.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Bar
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Bar/lounge
Room service
Business center
8 meeting rooms
Meeting rooms
24-hour front desk
Car rentals on site
Computer station
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is CNY614
CNY614
CNY689 total
includes taxes & fees
Jun 2 - Jun 3
Why we love this property
Flavorful dining options
Culinary delights include a bar and buffet breakfast. Vegan and vegetarian options satisfy diverse palates, including a vegetarian breakfast.
Sleep in luxury
Drift into dreams on hypo-allergenic premium bedding with a down comforter. Personalize comfort with the pillow menu and enjoy rainfall showers.
Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
Frankfurt Central Station (tief) - 3 min walk
Frankfurt (Main) Central Station - 8 min walk
Central Station Tram Stop - 3 min walk
Weserstraße-Münchener Straße Tram Stop - 3 min walk
Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk
Restaurants
Kakadu's - 1 min walk
Sapôres Sàigòn Street Food - 1 min walk
Der Fette Bulle - 1 min walk
Moseleck - 2 min walk
Selera Malaysian Restaurant - 3 min walk
About this property
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Center puts you in a great location, within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Römerberg and Frankfurt Trade Fair. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Central Station Tram Stop is 3 minutes and Weserstraße-Münchener Straße Tram Stop is 3 minutes.
At a glance
DONE
Hotel size
106 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 22 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Working away
Business center
8 meeting rooms
Computer station
Conference space (3229 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1980
Safe-deposit box at front desk
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Tablet computer
42-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Electronic bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free long-distance and local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Executive Lounge - Onsite bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Children & extra beds
Rollaway beds are available for EUR 25 per night
Parking
Self parking costs EUR 22 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number DE277083211
Also known as
Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt
Frequently asked questions
Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?
Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?
Yes. Self parking costs EUR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Hotel Kaiserhof Frankfurt City Center and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Mercure Hotel Kaiserhof Frankfurt City Center also has a fitness center.
What's the area around Mercure Hotel Kaiserhof Frankfurt City Center like?
Mercure Hotel Kaiserhof Frankfurt City Center is in Bahnhofsviertel, a short 3-minute walk from Central Station Tram Stop and 14 minutes' walk from Frankfurt Christmas Market.
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Reviews
Mercure Hotel Kaiserhof Frankfurt City Center Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was fantastic and the spread was good. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Train station
Shower
Breakfast
Food
Bathroom
Water
Reviews
Verified
10/10 Exceptional
Dec 20, 2025
Nice room and location
Christilia
Christilia, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Clean and tidy hotel with good service.
Grant
Grant, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Great service, perfect location
Gordon
Gordon, 2-night trip
Verified
8/10 Very good
Nov 28, 2025
Good location, reasonably spacious room and bathroom. Good value
Chamanthi
Chamanthi, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Good location
Gordon
Gordon, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.
David
David, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
This hotel is very good.
Hong Jian
Hong Jian, 3-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.
Brittany
Brittany, 1-night trip
Verified
8/10 Very good
Apr 24, 2025
Great location
Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 11, 2023
Great location for visiting Frankfurt.
Tracey Patricia Ruby
Tracey Patricia Ruby, 3-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Affordable and quality location.
Stefo
Stefo, 3-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.
MOISES
MOISES, 13-night trip
Verified
10/10 Exceptional
Aug 12, 2024
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Pros- Lovely, clean hotel, close to the train station.
Neg- Very close to red light district with local area run down and dirty.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2024
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong Jian
Hong Jian, 4-night trip
Verified
10/10 Exceptional
Nov 19, 2024
Perfect!!!!
Very nice, renovated, wonderful hotel near train station!!! Very clean, staffs are friendly and helpful. I would stay again!!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Great location very near to the train station and several supermarkets nearby. I will be back next time!
Verified traveler
4-night trip
Verified
10/10 Exceptional
Apr 14, 2024
I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Gerard
Gerard, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2024
Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.
Hong Jian
Hong Jian, 4-night trip
Verified
10/10 Exceptional
Jun 20, 2024
Comfortable stay
People were good.
Got a very good service with a smile.
Breakfast spread was good
PERVEZ
PERVEZ, 8-night trip
Verified
10/10 Exceptional
Jul 22, 2024
Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
Feb 11, 2025
Frankfurt 2025
Well located hotel close to the train station, but the Main Street is not the best. The rooms are fine and the hotel is secure with restricted access from the lobby.
Ciarán
Ciarán, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Good stay at this hotel, comfortable bed and clean room. The area around the hotel is a bit rough, and they take a room deposit that’s higher than the room rate which is a bit odd. Good for an overnighter while travelling though.
Joseph
Joseph, 1-night trip
Verified
8/10 Very good
Jul 29, 2024
Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you.
Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.