We went here for a family vacation for 5 days and our kids age 11 & 14 States in
Hanna
5 晚家庭旅行
8/10
Boa localização é bom custo benefício
Gean
3 晚商务旅行
8/10
taenam
1 晚家庭旅行
8/10
I have stayed at the Sofitel so many times and truly love the location and all of the perks of this hotel. This time was a bit different though---folks should know that their lobby is under construction right now--big time---to get into the hotel is basically just this little alley through the hotel with walls up where the lobby would be. I did not hear any construction noise but the lobby is non-existent We arrived early and needed to check our bags---apparently the room where they check bags was completely full so he just put our bags by the door and gave us tickets---this concerned me as anyone could distract him and just pick up our bags---one of which had my laptop in it--so I did decide to take my backpack with me and I was super glad I did because 6 hours later when we came back there was nobody there with the bags---we waited for like 5 minutes and then just grabbed our bags and went to our room-- but I was really glad I had not left my backpack there! We were able to take our bags and could have taken any bag we wanted with nobody there. It was all fine but just concerning. Other than that the beds are so comfortable---you can't beat this location---we did have coffee in our room every morning and the loveliest lady would bring it in for us....the staff is the BEST truly---you get the royal treatment there---love it so much and totally will stay there again when I come to the city to see shows.
Terri
2 晚结伴旅行
10/10
CARLOS
6 晚家庭旅行
10/10
Erin schneider
1 晚家庭旅行
10/10
Great location. Very nice room. Unfortunately, the lobby is under renovation so there are no dining or drinking options.
Jonathan
1 晚结伴旅行
10/10
真实旅客
2 晚行程
6/10
This hotel had some sort of "computer issue" that had them suddenly overbooked. Without any prior notice before arriving, we were downgraded during check-in from our beautiful large suite to a small standard room. We had to ask multiple times for the new rate we would be paying, since the room we were in was much less expensive than the one we had pre-paid for. Finally got that sorted after much effort on our part. Had to have maintenance come up to repair the air conditioning on our 2nd night. Overall not impressed with this hotel. We have stayed here before, but will most definitely choose a different hotel next time we are in NY.
Charles
3 晚行程
6/10
Hotel bem localizado, mas com manutenção a desejar. muito antigo e um pouco mal cuidado. Staff sem sinpatia. não merece ser classificado como 5 estrelas.
真实旅客
4 晚家庭旅行
10/10
Rosa
1 晚商务旅行
8/10
Très bien dans l’ensemble Le staff est excellent ! Bel hôtel
JACQUES
5 晚家庭旅行
10/10
A week stay in NYC to visit Daughter.
mark
3 晚家庭旅行
10/10
Sharon
3 晚结伴旅行
10/10
Jeremy
2 晚行程
10/10
Fabulous experience in a great hotel. Could not say enough about it. Would come again.
Brad
1 晚行程
10/10
Favorite hotel in Midtown
John
2 晚家庭旅行
8/10
Great location, great staff, and clean organize room. Breakfast are good but I think the price is too much for food offered.
MARICEL
1 晚结伴旅行
10/10
Superb experience…this hotel is a true gem!
Allen
6 晚家庭旅行
6/10
Rajesh
3 晚行程
8/10
Enjoyed it, though the services were not as expected.
Festus
2 晚商务旅行
8/10
We stay in a suite here every time we are in NY. Only complaint this year was we were adjacent to freight elevator or supply closet. VERY noisy!