In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Gym
Electric vehicle charging point
Laundry facilities
Parking available
Main amenities (12)
Housekeeping (on request)
Restaurant
Breakfast available
Fitness center
Valet parking
24-hour business center
Business center
24-hour front desk
Computer station
Front-desk safe
ATM/banking services
Vending machine
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Television
Laundry facilities
The current price is CNY1,548
CNY1,548
CNY1,814 total
includes taxes & fees
Sep 1 - Sep 2
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
8.88.8 out of 10
Excellent
32 reviews
(32 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Hair dryer
Private bathroom
Sleeps 3
2 Double Beds
View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette
9.89.8 out of 10
Exceptional
22 reviews
(22 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
37 sq m
Sleeps 4
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
9.49.4 out of 10
Exceptional
24 reviews
(24 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
51 sq m
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
9.29.2 out of 10
Wonderful
18 reviews
(18 reviews)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
TV
Renovated in 2019
Hair dryer
Sleeps 5
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
British Columbia Parliament Building - 13 min walk - 1.2 km
Victoria Harbour - 13 min walk - 1.2 km
Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria Intl. Airport (YYJ) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
McDonald's - 4 min walk
Tacofino - 7 min walk
Starbucks - 3 min walk
The Vicious Poodle - 2 min walk
Burger King - 1 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Victoria Harbour and Royal BC Museum. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also just a 5-minute drive from Victoria Clipper Ferry Terminal and Save-On-Foods Memorial Centre. The helpful staff and central location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
108 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (CAD 30 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 591 ft (CAD 16 per day)
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends
Restaurant
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Whale-watching nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Edwardian architecture
Accessibility
Elevator
ROOM
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
MONETIZATION_ON
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 30 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.
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Best Western Plus Carlton Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Downtown
Lobby
Parking
Store
Bathroom
Breakfast
What guests liked
Breakfast at the on-site Ruby restaurant was consistently praised for being great and delicious. (14 reviews)
The on-site restaurant offered delicious food and a great selection of options for breakfast and lunch. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 31, 2025
Great location. Excellent breakfast/lunch restaurant.
Carol
Carol, 2-night trip
10/10 Excellent
Aug 4, 2025
Great hotel, very busy part of the city
Erin
Erin, 1-night trip
10/10 Excellent
Jul 1, 2025
We would definitely stay here again!
Olha
Olha, 3-night trip
8/10 Good
Jul 21, 2025
Excellent location.
Kimberley
Kimberley, 1-night trip
10/10 Excellent
Aug 2, 2025
Smooth check in and friendly staff
Aaron
Aaron, 1-night trip
10/10 Excellent
Jul 31, 2025
Best location, we walked everywhere. Room was very clean and comfortable. Staff were all welcoming and very attentive. We had a great stay!
Janice
Janice, 3-night trip
10/10 Excellent
Jul 26, 2025
Always stay here for work. The hotel is clean and is very close to everything. It’s a really good location.
Sandie
Sandie, 2-night trip
10/10 Excellent
Jul 25, 2025
Great hotel. Very clean. We enjoyed our stay a lot
Jessica
Jessica, 2-night trip
10/10 Excellent
Jul 28, 2025
Staff were excellent. Nice and close to downtown amenities
Cheri
Cheri, 3-night trip
8/10 Good
Aug 2, 2025
The Ruby on Johnson is an excellent place for breakfast, with good food and courteous and efficient service.
Ian
Ian, 3-night trip
10/10 Excellent
Jul 26, 2025
Suite was very comfortable and clean. Having a kitchenette was a definite plus.
Christina
Christina, 3-night trip
10/10 Excellent
Jul 7, 2025
Very clean and nice location
Deborah
Deborah, 2-night trip
10/10 Excellent
Jul 4, 2025
The staff were wonderful and very friendly!
Marion
Marion, 1-night trip
10/10 Excellent
Jul 26, 2025
Staff are friendly and helpful. Facilities/rooms exceptionally clean
shari
shari, 4-night trip
10/10 Excellent
Jul 15, 2025
The hotel is clean, and all the staff are helpful. We also enjoyed the complimentary fresh-brewed coffee.
Jose
Jose, 4-night trip
10/10 Excellent
Jul 20, 2025
The hotel staff were amazing and helpful, ensuring our stay met our needs. The hotel was centrally located, with easy walking distance to the harbour, restaurants and tourist attractions. We will definitely book here again when we travel back to Victoria
Susan
Susan, 2-night trip
10/10 Excellent
Jul 22, 2025
The staff were super friendly and immensely helpful with any request. The area around the hotel is very walkable, with many dining options within walking distance and bus stops close by.
Gert Abraham van der
Gert Abraham van der, 4-night trip
10/10 Excellent
Jul 22, 2025
In walking distance to every place we wanted to go without being in the middle of it. Great staff. Very comfortable beds. Perfect for our 6 day stay.
Laura
Laura, 5-night trip
8/10 Good
Jul 31, 2025
Friendly staff, Small elevator
Naoko
Naoko, 1-night trip
10/10 Excellent
May 25, 2025
Great hotel
Luis
Luis, 3-night trip
10/10 Excellent
May 5, 2025
Great stay
Shawn
Shawn, 1-night trip
10/10 Excellent
Jun 9, 2025
Great location and great customer service.
Diana
Diana, 3-night trip
10/10 Excellent
May 23, 2025
Location is amazing.
Concepcion
Concepcion, 2-night trip
8/10 Good
Jul 27, 2025
Nicely situated in the middle of everything, though neighbourhood safely left a little to be desired. Clean and comfortable though on-site (or more affordable valet) parking would be nice.
Tara
Tara, 1-night trip
10/10 Excellent
Aug 1, 2025
Nice personal working there, I just wish they will provide water bottle for drinking, I stayed one week