All was essentially ok. I wasn't aware that the room wasn't going to be cleaned, but I've experienced this before. No problem, really.
Vincent
3 晚行程
8/10
Suite was great, water pressure wasn’t the best, could use a softer bed, but all in all it was good
Celeste
2 晚家庭旅行
10/10
Aaron
1 晚商务旅行
10/10
A beautiful and clean place to stay
Lindsay
2 晚行程
8/10
It was very nice but because I have a larger dog, they charged me $50 per day for no good reason. That’s called extortion.
Brenda
4 晚行程
10/10
Brandon
1 晚行程
2/10
I think there to up tight
loretta
1 晚行程
8/10
It was just ok. The room did have a slight odor. I figure it was a dog smell since it us a pet friendly hotel. There waa not enough outlets by the bed either. Kinda weird when we got off the elevator on our floor that one whole wing was blocked off for construction.
Kimberly
1 晚行程
10/10
Nice
Michael
3 晚行程
8/10
Conveniently located in a quiet residential and business area
Stephanie
2 晚家庭旅行
4/10
The air conditioner barely put out any air in the bed room . The refrigerator didn't work and several roaches were spotted.
真实旅客
2 晚家庭旅行
10/10
david
2 晚商务旅行
2/10
We had a volleyball tournament to attend there in Kentucky. Frong desk staff was amazing.
The next morning after checking in i wrapped up thr towels from the night before and asked for fresh ond they gave me everything but the body towels, they were drying. When i came back i saw housekeeping in the hallway and asked for 2 body towels. She reached in a basket, not her cart, and gave me 2 towels. I thanked her and went to my room. When i got back to the room i picked up the towels i got earlier and seen it was ants in the towel. I took the towels to housekeeping to she her and she just picked it off and flung it on the floor. She tossed the towels in that basket, yes the same basket she gave me the 2 body towels from earlier. I asked her why did she give me dirty towels and all she said was sorry.
I went to the front desk to let him know and he offered to give me IHG points and a sincere apology.
I will be contacting the corporate office tomorrow morning.
rashayla
2 晚家庭旅行
10/10
We had a nice quiet night!
Sue
1 晚行程
4/10
Donna
6 晚行程
6/10
Ryük
6 晚行程
8/10
Christopher
1 晚家庭旅行
10/10
Nice
Lyncoya
4 晚行程
10/10
Great place
Natosha
1 晚行程
10/10
Nice
Natosha
1 晚行程
8/10
真实旅客
7 晚行程
2/10
This property was shut down with no notice to customers. Had to relocate to downtown louisville. Not happy!