Novotel Mexico City Toreo

4.0 star property
Hotel with 3 restaurants, near Toreo Parque Central

Choose dates to view prices

In the heart of Mexico City, Novotel Mexico City Toreo offers a modern oasis with three restaurants and coworking spaces. Guests appreciate the in-room WiFi, luggage storage, water dispenser and tour/ticket assistance while also enjoying easy access to Plaza Satelite Shopping Center.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Valet parking
  • Business center
  • 5 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CNY558
CNY669 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room, 1 King Bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Master)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500

What's nearby

  • Museo Tlatilca - 1 min drive - 1.9 km
  • Toreo Parque Central - 2 min drive - 1.5 km
  • Los Remedios National Park - 3 min drive - 2.7 km
  • Bicentennial Park - 5 min drive - 2.3 km
  • Angel of Independence Monument - 16 min drive - 9.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 35 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 48 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • San Rafael Station - 15 min drive
  • Cuarto Caminos Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cielito Querido Café - ‬3 min walk
  • ‪Heliana - ‬1 min walk
  • ‪Tacos de Adelina o Wences - ‬10 min walk
  • ‪Casa Nava - ‬5 min walk
  • ‪Mariscos El Apá - ‬7 min walk

About this property

Novotel Mexico City Toreo

Novotel Mexico City Toreo puts you just a 5-minute drive from Toreo Parque Central and Centro Citibanamex Convention Center. Also, Chapultepec Park and Paseo de la Reforma are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 168 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (MXN 150 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • 3 restaurants
  • Water dispenser

Working away

  • Business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Mobile key entry

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 370 per person
  • Airport shuttle service is offered for an extra charge of MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 5 costs MXN 490.00

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1160 per pet, per night

Parking

  • Covered valet parking costs MXN 150 per night with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)

Frequently asked questions

Does Novotel Mexico City Toreo offer free cancellation for a full refund?

Yes, Novotel Mexico City Toreo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Mexico City Toreo ?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 1160 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Mexico City Toreo ?

Yes. Valet parking costs MXN 150 per night.

Is airport shuttle service offered by Novotel Mexico City Toreo ?

Yes, an airport shuttle is available. The charge is MXN 490.00 per vehicle roundtrip.

What are the check-in and check-out times at Novotel Mexico City Toreo ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM. Contactless check-out is available.

What is there to do at Novotel Mexico City Toreo and nearby?

Recommended spots to visit include Toreo Parque Central (1.1 mi) and Centro Citibanamex Convention Center (2.2 mi), along with Plaza Satelite Shopping Center (4.1 mi) and Chapultepec Park (4.1 mi).

Are there restaurants at or near Novotel Mexico City Toreo ?

Yes, there are 3 onsite restaurants.

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Reviews

Novotel Mexico City Toreo Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities

Popular mentions

Room
Service staff
Air conditioning
View
Breakfast
Location
Shower
Design
Trip
Family friendly

Reviews

Verified

8/10 Very good

Room was nice and well cleaned. Restaurant was very good, the breakfast was amazing
Eoin, 5-night trip
Verified

10/10 Exceptional

Stayed at Novotel for a 3 day business trip, main reason was location (close to Banamex Expo Center). Room was good, didnt like the fact that my room didnt have a good.view and was kind of dark. Basic amenities, great breakfast and good service.
Victor, 3-night trip
Verified

10/10 Exceptional

Very clean room, very good staff, great amenities.
Yo Han, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Big, clean, spacious rooms.
Brigitte, 2-night trip
Verified

10/10 Exceptional

Great place to stay, luxury amenities and comfortable rooms
cesar, 1-night trip
Verified

10/10 Exceptional

New, clean and services are great! Restaurant is Great The staff is amazingly helpful Transport and additional tours Are the Best - Sandy made hour stay feel safe and very confortable
juliana, 4-night trip
Verified

10/10 Exceptional

Staff was friendly and the rooms were very clean; daily housekeeping. It was a great knowing I would be coming to a clean room at the end of the day.
Eric, 5-night trip
Verified

8/10 Very good

Nice hotel little noisy due to construction next door
Jose, 3-night trip
Verified

10/10 Exceptional

the location is good to move between Edo. de México and CDMX
Paola, 2-night trip
Verified

10/10 Exceptional

Easy and fast check out, nice and clean.
Victor, 2-night trip
Verified

10/10 Exceptional

Mostly good, a couple glitches

The hotel is beautiful, but it is a little misleading to call it an airport hotel since it is 1.5 hours from the airport. The dinner was excellent. The breakfast could have been excellent because it had all of the right things and was very attractive, however EVERYTHING, (eggs, sausage, and pancake pancakes) was cold, including the coffee. They did manage to get me 2 cups of hot coffee from behind the bar, but cold coffee is a non-starter.
Wallace, 1-night trip
Verified

10/10 Exceptional

Loved the property and facilities, restaurants, etc. the only bummer was that there was nothing else around and you had to get an Uber which could take forever b/c of traffic. But, otherwise, I LOVED it. Would absolutely stay again and plan outings accordingly.
Jessica, 3-night trip
Verified

10/10 Exceptional

This was a great stay. Clean, modern, quiet, and professional. I’m not sure what the other negative reviews are about… yes it’s not in city center but how is that the fault of the hotel? Did you not look at a map before you booked?
Michael, 2-night trip
Verified

8/10 Very good

I had a decent stay at this hotel, which offered a convenient 24-hour front desk and room service. This was especially helpful since I arrived on a late flight. However, the food quality was below average and overpriced. One major drawback is the hotel's location. There are no restaurants or amenities nearby, making it necessary to rely on taxis or ride-hailing services like Uber. While this isn't a huge issue, the traffic in the area can be terrible, leading to lengthy travel times and increased costs. Overall, if you plan to stay here, be sure to plan your outings carefully to avoid getting caught in traffic. Despite its limitations, the hotel provides a comfortable place to rest, especially for those arriving late at night.
Sakhy, 6-night trip
Verified

10/10 Exceptional

Great choice in the area

Very nice, clean, and safe hotel. 3 day trip with my wife to visit family. Staff spoke english (if you need it) and they were very polite. I thought the shower was a terrible design. It left the bathroom floor wet. The exhaust vent in the bathroom was weak also. Room was very spacious and had plenty of furniture. Everything else was comparable to a 3 or 4 star hotel. Side note...there were no wash cloths provided. There were bath towels and a hand towel. My first visit to Mexico, so I'm not sure if its normal to not have wash cloths, but they provided shower gel with no wash cloth.
TONY, 2-night trip
Verified

4/10 Fair

The quality for sure decreased since last year. The customer service in the restaurant is beyond terrible, there are a couple of young servers that highlight and do an amazing job, unfortunately the other ones are just awful, grumpy and rude, seems like it is a “must have” to be able to work there. They make you feel that you are getting food for free. TERRIBLE
German, 6-night trip
Verified

10/10 Exceptional

The Hotel was very nice and modern, the staff were amazing, the room was super nice clean and very spacious !!!
Jacqueline, 5-night trip
Verified

10/10 Exceptional

Very clean and nice room
SURESH KUMAR, 1-night trip
Verified

10/10 Exceptional

Nice
Hector, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Manuel, 3-night trip
Verified

10/10 Exceptional

Todo excelente.
Marco Antonio, 1-night trip
Verified

10/10 Exceptional

Great hotel.
Sandra, 4-night trip
Verified

10/10 Exceptional

Todo excelente
Camille, 1-night trip
Verified

10/10 Exceptional

Great we loved it
Miguel, 1-night trip
Verified

10/10 Exceptional

Amazing hotel
Aranzazu, 3-night trip