The room was cold and could not get the unit to turn down
The breakfast was not very good. Eggs were cold and no sausage when we went to eat
Dianne
1 晚行程
8/10
Staff wonderful. I was near pool and elevator so a bit noisy sometimes
J
9 晚家庭旅行
10/10
Was a great stay but the pool and hot tub area should be available for guests at anytime if they are quiet an the jets on the hot tub were working properly as there were only 2 jets working and not very powerful.
Billie Jo
4 晚结伴旅行
10/10
Johnathan
1 晚行程
8/10
The room was comfortable, the bathroom needed some updating (the tub was badly stained.)
Kathleen
3 晚行程
10/10
Cory
1 晚行程
6/10
Ronald
1 晚商务旅行
8/10
Brooke
1 晚行程
10/10
The staff was fabulous. Friendly and helpful. Breakfast was delicious and inviting with so many options including fresh fruits. 10 out of 10 will stay here again. Getting to listen to trains was a plus.
Stacy
2 晚行程
10/10
The hotel was very clean and quiet. Also the pool was clean and the hot tub was very warm . Room was very cozy and gave a home like vibe ….
Alexandria
1 晚家庭旅行
10/10
Great service, clean hotel
jahan
1 晚行程
6/10
When we checked in, the clerk told us that a new owner was making repairs as fast as possible. Good - but the hallway smelled like chemicals. The doors in this property are dangerous. Sometimes the handles need to go up, sometimes down; a child in the room across the hall got locked in for a while. The card reader on the outside of the building did not work so they told us a workaround. It did work - but anyone watching could use it to get in! No security in other words. The bathtub had been refinished and was peeling horribly. The staff was polite and professional - most were even friendly. I felt sorry for them as they had to carefully cover for the inadequacies of the property. As repairs are made, this may be a great property. But for now, ok is the best we can give it. We will say that we appreciated 2 improvements from our previous year's stay: a microwave (not available in every room yet, ask the clerk) and a chair at the desk.
真实旅客
6 晚结伴旅行
6/10
Eric
1 晚行程
10/10
Great hotel, very welcoming, clean and comfortable. Hot tub wasn’t working entirely and pool ran out of towels but a huge group had just gone through so not entirely their fault. Breakfast was good and nice variety but very short window to eat. The alarm clock in our room went off at 6am and it was hard to shut off. It was also set to go off just before check out which made us feel rushed. Overall nice hotel, friendly staff, would stay again.
Tonya
1 晚家庭旅行
10/10
Perfect stay for my parents and me to be in town for my son's college baseball games. Great service, clean and comfortable rooms, several nearby restaurants and shopping, short drive to Memphis and surrounding communities.
真实旅客
2 晚家庭旅行
10/10
Just all in all very convenient with everything to do around there and very friendly staff.
Scottie
2 晚家庭旅行
10/10
Barbara
2 晚行程
10/10
Brittany at front desk was excellent to work with. Good safe location and shopping within walking distance. Great value for such a clean and updated property.
Raul
2 晚商务旅行
8/10
Everything was fine. The only thing I did not like was my room was serviced while I was out.
Asheia
2 晚家庭旅行
10/10
Great staffs
Dennis
1 晚行程
10/10
Janet
3 晚行程
10/10
The front desk girl(Jam) was an excellent source of information for us. She gave us a lot of ideas on where to visit and shop in the area.