This was rated as a 4 star hotel but from our perspective it wasn't even close. The overall condition of the hotel was run down. It requires an extensive upgrade. I would not recommend this hotel to anybody looking for a 4 star.
David
David,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 3 日
A Great Night's Sleep in Civitavecchia.
The hotel property location is absolutely beautiful. It appears either under reconstruction or in continual decay. It appears there is little or no staff present other than a couple who manage the front desk and the restaurant/bar alone. Dinner was very good and we appreciated the husband who was the only server and only person present. No one was present at breakfast and no one could figure out the coffee/expresso machine.
However, for the price we paid for one night, we would most definitely cone back due to the beautiful view and quality bed and mattress.
It was an excellent value for cruise passengers looking for a great night's sleep at a very reasonable rate.
Our hope os that it is under improvement as the property is gorgeous and could be turned into a 5 star resort.
It's only 4 kilometers from the Civitavecchia cruise port which makes it very convenient. Please know that dinner on their balcony was tremendous and we appreciated the service we received.
Richard G
Richard G,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 29 日
Very dated property and decor. Shower was dirty completely covered in black mould. Breakfast was not bad with a good selection.
Certainly not a 4 star hotel
Aidan
Aidan,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 27 日
Pessimo Hotel
Hotel pessimo e vecchio. Stanze scarne , cena e colazione pessime. Sulla pagina di hotels è riportato la palestra che non c’è. Non so come faccia ad avere 4 stelle. Al massimo è un hotel da 1 stella
Vincenzo
Vincenzo,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 30 日
We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .
Juaninne
Juaninne,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 30 日
Morayma
Morayma,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 28 日
The accomaodation need renovation, it is good for one night
Henk
Henk,1 晚商务旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 27 日
Nilton
Nilton,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 22 日
Got some misinformation at checkin but overall good place to stay.
Robert
Robert,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 17 日
Je donne 1* à cet hôtel et je la donne à la réceptionniste qui a su très bien nous répondre en français .. merci de ta patience
La chambre un gros 0, sale pas d’eau chaude oui on s’est lavé à l’eau froide pleins de moustiques dans la chambres parce que la porte se fermait qu’à moitié pis venez pas me dire qu’il ne le savait pas c’était évident les rideaux avaient des nids d’araignées ( vous savez la mousse blanches ) le balcon tellement sale de poussière de cigarette
La bouffe on en parle même pas ce n’est pas digne d’Italie
Pour 500$ CA pour 2 nuits c’est extrêmement cher De plus pour notre premier et dernier déjeuner et bien tout était froid à 9:30
Pathétique
Pis nous vous fiez pas aux photos de la belle piscine et de la belle plage il en a pas en fait
Mario
Mario,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 16 日
The staff was wonderful but the room was very dirty. Far from city center and is very difficult to walk especially if you are with a stroller. And the Taxi is reaping you off
Roxana
Roxana,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 10 月 15 日
Nice périple but outdated hotel
3 nights stay, disapointing, strange to know it is a Mercure.
GABRIEL
GABRIEL,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 9 日
Ronald
Ronald,3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 7 日
Tanta potenzialità ma abbandato a se stesso
Peccato per le ottime potenzialità che ha il posto, avrebbe bisogno di una ristrutturazione generale e di qualcuno che abbia un occhio accurato e l’esperienza giusta, per presentare le camere con uno standard di pulizia più alto.
Sembra tutto abbandonato a sé stesso….
Non so come possa essere classificato come 4 stelle….
Giacomo
Giacomo,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Beautiful place with great views
Nina
Nina,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.
JON-PAUL
JON-PAUL,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 9 月 28 日
The property is a long way from the port and train it has no transfer options and Taxi are hard to find when the boats are in harbour.
They have no working lift and we had to go up four flights of stairs
The doors in our room blew open during the night as it didn’t have proper locks
The bed was as hard as a rock
No phone in the room
No decent lighting
TV didn’t work
The bathroom was clean but shower screen was rusty and would get stuck when you closed it
Not any where near a Mecure standard we booked due to the name
Kellie
Kellie,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 28 日
Hotel regular bueno por estar relativamente cerca ares turistica
39 min. Pie casi todo el tramo por malecón