Near Cologne Zoo, Mercure Hotel Köln Belfortstraße offers an upscale retreat with a garden and dry cleaning services. Relax by the indoor pool, unwind at the bar or gym, and enjoy in-room WiFi - guests rave about the helpful staff.
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 39 min drive
Düsseldorf Intl. Airport (DUS) - 53 min drive
Hansaring Station - 12 min walk
Köln Dom/Central Station (tief) - 15 min walk
Cologne Central Station - 15 min walk
Reichenspergerplatz U-Bahn - 3 min walk
Ebertplatz U-Bahn - 5 min walk
Lohsestrasse U-Bahn - 13 min walk
Restaurants
Fioretto - 7 min walk
Max Stark - 5 min walk
Toddy Tapper - 6 min walk
The Bistro - 8 min walk
TeaBox - 7 min walk
About this property
Mercure Hotel Köln Belfortstraße
When you stay at Mercure Hotel Köln Belfortstraße, you'll be within a 15-minute walk of Cologne Zoo and Musical Dome. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A fitness center, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff. Public transportation is just a short walk: Reichenspergerplatz U-Bahn is 3 minutes and Ebertplatz U-Bahn is 5 minutes.
At a glance
DONE
Hotel size
128 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 11 and younger eat free breakfast
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Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 24 per day)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service
Water dispenser
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Boat tours nearby
Segway rentals/tours nearby
Hot springs nearby
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Built in 1971
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
LED television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Select Comfort mattress
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Highchair
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
Spa access is available for an extra charge of EUR 4 per person per night
Renovations and closures
The property is closed between December 22 and December 28.
Children & extra beds
Rollaway beds are available for EUR 42 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 17.85 per pet, per night
Parking
Self parking costs EUR 24 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne
Frequently asked questions
Is Mercure Hotel Köln Belfortstraße currently open?
The property is closed between December 22 and December 28.
Does Mercure Hotel Köln Belfortstraße offer free cancellation for a full refund?
Yes, Mercure Hotel Köln Belfortstraße does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Hotel Köln Belfortstraße?
Yes, there's an indoor pool.
Are pets allowed at Mercure Hotel Köln Belfortstraße?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 17.85 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Köln Belfortstraße?
Yes. Self parking costs EUR 24 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Hotel Köln Belfortstraße?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mercure Hotel Köln Belfortstraße and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Hotel Köln Belfortstraße also has a fitness center and spa services, as well as a garden.
What's the area around Mercure Hotel Köln Belfortstraße like?
Mercure Hotel Köln Belfortstraße is in Innenstadt, a short 3-minute walk from Reichenspergerplatz U-Bahn and 17 minutes' walk from Cologne Cathedral.
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Reviews
Mercure Hotel Köln Belfortstraße Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.8
Location
8.2
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, amazing, and sumptuous with a wide variety of options. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Air conditioning
Bed
Shower
Value
Parking
Reviews
Verified
10/10 Exceptional
Feb 10, 2026
Lovely warm pool, kind and helpful staff.nice and clean room 💓
Joanne
Joanne, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Good service and great breakfast. We stayed in a apartment and it was spacious and comfortable.
Duco Wiebe
Duco Wiebe, 3-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2024
Great breakfast options and friendly staff!
Johannah
Johannah, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2023
Great hotel
Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Dec 5, 2023
The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Kraythen
Kraythen, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2024
Clean, modern, great breakfast!
Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Marilyn
Marilyn, 1-night trip
Verified
10/10 Exceptional
Aug 19, 2024
Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast
Maurits
Maurits, 2-night trip
Verified
8/10 Very good
Aug 26, 2025
Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Allan
Allan, 2-night trip
Verified
10/10 Exceptional
Jul 30, 2024
Greta location, facilities and staff. Family friendly. We had a great time!
Alastair Kennedy
Alastair Kennedy, 6-night trip
Verified
10/10 Exceptional
Oct 3, 2024
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2024
Clean comfortable and contemporary hotel
A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Amanda
Amanda, 3-night trip
Verified
8/10 Very good
Jun 3, 2025
It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Lori
Lori, 2-night trip
Verified
10/10 Exceptional
Aug 6, 2023
Excellent
Excellent, staff were extremely brilliant and helpful.
Ola
Ola, 4-night trip
Verified
10/10 Exceptional
Sep 1, 2024
Beautiful room and location!
Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Adrian
Adrian, 1-night trip
Verified
8/10 Very good
Jan 9, 2025
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Padmanabha
Padmanabha, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Brilliant Stay
This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking.
Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom.
The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Paul
Paul, 3-night trip
Verified
8/10 Very good
Jan 30, 2024
Good and solid
We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool
Rasmus
Rasmus, 3-night trip
Verified
6/10 Good
Jan 7, 2025
The staff was polite.
I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Ros
Ros, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2024
Central location
Clean and tidy rooms
Safe and clean neighbourhood
Late night walks around area safe and recommended
Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Yaruk
Yaruk, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral.
It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Dee
Dee, 2-night trip
Verified
8/10 Very good
Sep 19, 2023
Peaceful location, 15 mins walk from station
Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station.
Quite peaceful location too and I definitely recommend it.
Michael
Michael, 3-night trip
Verified
6/10 Good
Aug 1, 2024
Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Shene
Shene, 2-night trip
Verified
6/10 Good
Apr 26, 2024
Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor.
Poor WiFi connection.
Breakfast is nice.
Yousef
Yousef, 1-night trip
Verified
8/10 Very good
Jul 22, 2024
Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river.
Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby.
Overall a good stay.