The interior featured a clean and sophisticated design incorporating traditional Japanese elements, and the desk layout made the room easy to use and work in. Overall, the staff were generally helpful; however, I was concerned about the attitude of one Japanese woman at the front desk. As a Japanese person myself, I asked a question about the local area, and the staff member who assisted me (who was not Japanese) tried to look it up online to answer. If it were something I could find online, I wouldn’t have asked. The Japanese woman, despite being nearby and not attending to any other guests, remained completely indifferent and unresponsive. Her lack of courtesy was disappointing and felt like the only blemish on an otherwise pleasant hotel experience.