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Aparthotel

AO21 Apartments

3.5 star property
Adventure aparthotel with full-service spa, connected to the convention center, near Paseo de la Reforma

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Overlooking the Reforma 222, AO21 Apartments offers a vibrant retreat with golf and casino thrills. Unwind at the rooftop terrace or rejuvenate at the spa with sports massage and aromatherapy. With in-room WiFi, a grocery store, and shopping mall on site, this aparthotel is perfect for relaxation.

Reviews

2.0 out of 10

Popular amenities

  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Spa
  • 24/7 front desk

Main amenities (12)

  • 5 apartments
  • Daily housekeeping
  • Casino
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour front desk
  • Communal living room
  • Front-desk safe
  • Convenience store
  • ATM/banking services
  • Water dispenser

Feel at home (6)

  • Children stay free
  • 2 bedrooms
  • Kitchen
  • Separate bathtub and shower
  • Premium TV channels
  • Yard

Room options

View all photos for Basic Apartment

Basic Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Basic Apartment

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Comfort Apartment

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Classic Apartment

Classic Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Classic Apartment

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Apartment

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
21 Av. Álvaro Obregón Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • Plaza Río de Janeiro - 7 min walk - 0.6 km
  • Arena México - 9 min walk - 0.8 km
  • Cibeles Fountain - 15 min walk - 1.3 km
  • Paseo de la Reforma - 19 min walk - 1.6 km
  • Angel of Independence Monument - 4 min drive - 1.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 23 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 56 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Mexico City Fortuna Station - 33 min drive
  • Tlalnepantla de Baz Station - 41 min drive
  • Nine Heroes Station - 7 min walk
  • General Hospital Station - 10 min walk
  • Cuauhtemoc Station - 11 min walk

Restaurants

  • ‪Churrería El Moro - ‬1 min walk
  • ‪La Docena - ‬1 min walk
  • ‪Gardela - ‬1 min walk
  • ‪Dosis Cafe - ‬1 min walk
  • ‪El Palenquito - ‬1 min walk

About this property

AO21 Apartments

AO21 Apartments puts you just a 5-minute drive from Angel of Independence Monument and features a casino and a rooftop terrace. Guests can visit the spa to be pampered with sports massages or aromatherapy. Apartments feature bonuses like washing machines, refrigerators, and microwaves. Public transportation is just a short walk: Nine Heroes Station is 7 minutes and General Hospital Station is 10 minutes.

At a glance

DONE

Property size

    • 5 apartments
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite garage
    • Free offsite parking within 3 ft
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Aromatherapy
  • Sports massage

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • Onsite parking options include a garage
  • Free offsite parking within 3 ft

Family friendly

  • Children stay free (see details)
  • Children's toys
  • Children's books
  • Baby bath
  • Children's dinnerware
  • Cabinet locks
  • Corner guards
  • Stair gate
  • Outlet covers
  • Changing table

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster oven
  • Cleaning supplies
  • Water dispenser
  • Blender

Dining

  • Local cuisine breakfast available for a fee daily 9:00 AM–1:00 PM: MXN 120 for adults and MXN 90 for children
  • Minibar
  • Couples dining
  • Private picnics

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort bed
  • Pillow menu
  • Egyptian cotton sheets
  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Soap
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Shampoo
  • Hair dryer

Entertainment

  • 55-inch Smart TV with cable service
  • Netflix
  • Streaming services
  • First-run movies
  • TV in a common area
  • Pay movies

Outdoor areas

  • Rooftop terrace
  • Yard
  • Barbecue grill
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable hoist available
  • Roll-in shower
  • Sign language-capable staff
  • Soundproofing
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Connected to a rail/subway station
  • Next to a golf course
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city center

Things to do

  • Casino
  • Helicopter/airplane tours on site
  • Shopping mall on site
  • Horse riding nearby
  • Casino nearby
  • Winery tours nearby
  • Skydiving nearby
  • Mountain climbing nearby
  • Segway rentals/tours nearby
  • Theme parks nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 5 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include sports massages and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MXN 190 per accommodation, per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 90 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property is professionally cleaned.

Also known as

AO21 Apartments
AO21 Apartments Aparthotel
AO21 Apartments Mexico City
AO21 Apartments Aparthotel Mexico City

Frequently asked questions

Does AO21 Apartments offer free cancellation for a full refund?

Yes, AO21 Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at AO21 Apartments?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at AO21 Apartments?

Yes. Onsite parking options include a garage. Electric vehicle charging is available.

What are the check-in and check-out times at AO21 Apartments?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at AO21 Apartments and nearby?

Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a picnic area.

Does AO21 Apartments have private hot tubs?

Yes, each apartment has a deep soaking bathtub.

Does AO21 Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster oven, a mixer, and a blender.

Does AO21 Apartments have any outdoor private spaces?

Yes, each apartment features a yard.

What's the area around AO21 Apartments like?

AO21 Apartments is in Roma Norte, a short 7-minute walk from Nine Heroes Station and 17 minutes' walk from Paseo de la Reforma.

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Reviews

AO21 Apartments Reviews

2.0

2.0

Cleanliness

Reviews

2/10 Poor

Fraude

No nos recibieron. Es un fraude. De los peores dias de mi vida y las personas nos vieron la cara. Gracias a dios no estaba prepagado y no se cobro nada, pero ha sido un delirio espantoso esta experiencia.
LUIS JAVIER, 3-night trip