Had to pay an extra $30 for "hotel fees". We were made aware of this at check in. Never in the booking process was this information given. For us, $30 is a big enough difference to book somewhere else. Frustrating!
Other than that, the hitel was clean and comfortable.
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
John
John,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Nice looking cation, clean and friendly. TV did not work, no in room coffee but had in lobby
Leann
Leann,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Exceptional Service and Hotel!
Beautiful hotel right in the heart of downtown. Wonderful staff, and they even obliged to our special requests!
John
John,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Jarrod
Jarrod,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Jolyn
Jolyn,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Not worth
To start off self parking is a joke... you have to park in hotel next doors lot... you have to usee there elevator to get up to the floors but when you park you have to use the Stairs to get out as your room key does not work... you also have to pay each day by phone...
I booked the executive suite.... the ac hardly worked we sweated each day and had stat set at 67. The roo.s has a musty smell... the door handles where falling off. The wall paper was dealing everywhere. If you use an electrical outlet it falls out of the wall exposing wires.... noise from outside on street is loud all night...
Not a pleasant stay at all....
Gary
Gary,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Gabrielle
Gabrielle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Mary
Mary,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Overnight for a concert
We booked the room based on previous experience with the brand. We were not impressed. In hindsight we could have booked closer to the event with a better room. I was swayed by the parking that came with the room and had really enjoyed these hotels in other cities.
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Great staff, dated and not kept up rooms.
The front desk was amazing! The room, not so much. Dated and didn’t feel the cleanest. Was woken at 5am from the trash compactors doing their noisy business for over an hour outside our window.
Patti
Patti,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Great Stay!
Great location, service and experience.
Alayne
Alayne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Courtney
Courtney,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 6 日
Air conditioning did not work the first night and I didn't sleep a wink! Once 'engineer' go to the room and assessed things he discovered the filter looked like it had not been changed in 5 years! They moved us to a nicer room only for this AC to not work any better except for about 2 hours in the middle of the night. I'm not sure if it's on a timer or what but front desk seemed clueless.
Hillary
Hillary,3 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 4 日
Not as advertised or expected. No nice amenities in the room. No bathrobe, no mini bar, no steamer, no yoga mat no wireless speaker, all of which were available at other Kimpton locations. The room was not clean, the bathroom was in not clean and had a heavy mold smell. The air conditioning leaked onto the carpet causing a puddle on the floor. The lamp fixtures were all broken and would fade in and out when other things turned on. Just overall a bad experience. Not like other Kimpton properties I have stayed at.
John Elice
John Elice,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 2 日
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Sanjeev
Sanjeev,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Laura
Laura,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 15 日
The property offers free breakfast, coffee, wine, and drinks in the evening. There's also a concierge/someone at the front desk. The valet staff will help open doors. They're all super friendly.