In the heart of Sapporo, Quintessa Hotel Sapporo Susukino offers a comfortable retreat. Enjoy a delicious buffet breakfast, take advantage of luggage storage and dry cleaning/laundry services, and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Quintessa Hotel Sapporo Susukino offers a great location, putting you within a 15-minute walk of Tanukikoji Shopping Street and Nijo Market. Also, Odori Park and Hokkaido University are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Susukino Station is 4 minutes and Hosui-Susukino Station is 5 minutes.
At a glance
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Hotel size
155 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1500 per night)
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Private dining
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Premium bedding
Freshen up
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2000 for adults and JPY 1400 for children
Parking
Self parking costs JPY 1500 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Mobile payment options include: Alipay, PayPay, Merpay and LINE Pay.
Cashless transactions are available.
Also known as
Quintessa Sapporo Susukino
Quintessa Hotel Sapporo Susukino Hotel
Quintessa Hotel Sapporo Susukino Sapporo
Quintessa Hotel Sapporo Susukino Hotel Sapporo
Frequently asked questions
Does Quintessa Hotel Sapporo Susukino offer free cancellation for a full refund?
Yes, Quintessa Hotel Sapporo Susukino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quintessa Hotel Sapporo Susukino?
Sorry, pets aren't allowed.
Is parking offered on site at Quintessa Hotel Sapporo Susukino?
Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.
What are the check-in and check-out times at Quintessa Hotel Sapporo Susukino?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near Quintessa Hotel Sapporo Susukino?
Yes, there's an onsite restaurant.
What's the area around Quintessa Hotel Sapporo Susukino like?
Quintessa Hotel Sapporo Susukino is a short 4-minute walk from Susukino Station and 6 minutes' walk from Tanukikoji Shopping Street.
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Reviews
Quintessa Hotel Sapporo Susukino Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Amenities
8.6
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a wide variety of delicious dishes and options. (23 reviews)
Convenient transportation was provided with friendly staff. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Jan 15, 2026
Fast check in, clean room and bathroom and comfortable beds
audra
audra, 4-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Clean room, very good service, delicious breakfast.
Shuguang
Shuguang, 5-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Great location. Easy checkin and checkout. A nice big public bath in the basement.
Yoshiko
Yoshiko, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Staff were really nice
SEUNG JAE
SEUNG JAE, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Great no frills hotel, staff are friendly and can communicate well in English. Need to inform the front desk before parking.
Sau Wai Sophie
Sau Wai Sophie, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Quite a short walking distance to Susukino station. Excellent eateries and shopping areas within short walking distance.
LIAN CHING
LIAN CHING, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Very nice hotel with a great location!
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Clean room, staff are accommodating, small but it’s expected in Japan. Daily room clean service, the hotel location is 100 % perfect as it is in the centre of everything.
Joemelyn
Joemelyn, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Good location, within walking distance to Otaru canal. Hotel amenities were good too.
Andrew
Andrew, 2-night trip
Verified
8/10 Very good
Feb 9, 2026
Clean room, nice staff that was able to speak basic English, vending machines and nearby Lawson are great. Only con was the small rooms.
Ali
Ali, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
The room is good and a little larger than others.
MENG-YU
MENG-YU, 2-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Good place to stay. Convenient, close to restaurants and shopping.
LORETTA
LORETTA, 5-night trip
Verified
8/10 Very good
Jan 22, 2026
Location was superb. Breakfast choice was good. A lot of tour groups and breakfast room was noisy and crowded. Ot
Kuang Ming Eugene James
Kuang Ming Eugene James, 7-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Helpful staff and very spacious room
Shi Yong Selina
Shi Yong Selina, 5-night trip
Verified
8/10 Very good
Nov 29, 2025
Large room and good amenities. Helpful staff. The area is good but noisy.
Carina
Carina, 3-night trip
Verified
8/10 Very good
Feb 13, 2026
The room was very clean, the location of the hotel is absolute wonderful, in the middle of the area with so many restaurants, coffee shops, shopping and the subway is nearby, really convenient.
The breakfast was really delicious, so many yummy things to eat.
The only problem was that the size of the room, it was so small, it is really difficult to be comfortable in a space so small. I do not think that it is a room for 2 people with luggages.
Cintia
Cintia, 5-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Very convenient location,
Jiali
Jiali, 5-night trip
Verified
8/10 Very good
Jul 23, 2025
A little hard to find if you are going by car. Lots of dinning options and shopping too
Evan
Evan, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2025
Value for you money, near the shopping area, acceptable breakfast line with variable food.
shunnawat
shunnawat, 5-night trip
Verified
8/10 Very good
May 8, 2025
Breakfast was good.
Juan
Juan, 3-night trip
Verified
10/10 Exceptional
Mar 31, 2026
This hotel is located right in the heart of Sapporo, surrounded by countless shops and restaurants. It is incredibly convenient, though the area stays very lively and bustling throughout the day and night.
As expected for such a central location, the room was quite compact. However, it was functional enough to partially open a suitcase, and there was a small table and seating area by the window.
A few things to note for future guests:
• Amenities: You’ll need to pick up your own toiletries (toothbrush, comb, etc.) from the lobby area.
• Parking: If you are driving, there is an additional parking fee of 1,500 JPY per night. The process is a bit specific—you’ll need to check in at the front desk first, and the staff will then direct you to the hotel's back entrance for parking.
Overall, it’s a decent stay if you prioritize being in the center of the action!
Wing
Wing, 1-night trip
Verified
8/10 Very good
Jul 10, 2025
Next to a clean neighborhood.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 10, 2025
I didn't have a car. So I don't know about the parking situation. The place is great for shopping. There is a lot of restaurants nearby and shopping center. The room is very clean and staff is very kind.
Yangjin
Yangjin, 5-night trip
Verified
10/10 Exceptional
Jul 6, 2024
One of the best I stayed in Japan, walkable to many restaurants especially the famous ramen dishes, few meters away from convenient and department stores like Don Quijote. I would definitely recommend this hotel to my peers
Rommel
Rommel, 3-night trip
Verified
10/10 Exceptional
Aug 5, 2023
There were many nearby amenities and walkable to shopping mall