The Ritz-Carlton, New Orleans

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Step into the historic charm of The Ritz-Carlton, New Orleans. Unwind with a hot stone massage at the spa or savor breakfast, lunch, and dinner at M bistro. Connect to WiFi in public areas and enjoy an indoor pool as well as coworking spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • 33 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY1,628
CNY2,201 total
includes taxes & fees
May 25 - May 26

Why we love this property

Work and play paradise
Located in business and entertainment districts, this hotel blends productivity with pleasure. Meeting rooms await, while the spa melts stress away.
Food and drink for all
The hotel's restaurant showcases American cuisine, with vegan and vegetarian options available. In-room champagne and private dining add special touches.
Spa and wellness sanctuary
Indulge in a full-service spa with treatments from aromatherapy to deep-tissue massages. Rejuvenate in the sauna, hot tub, and garden oasis.

Room options

Available filters for rooms
Showing 28 of 28 rooms

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Multiple Beds

7.4 out of 10
Good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 260 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Hearing Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Hearing Accessible)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Double Bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(8 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
921 Canal St, New Orleans, LA, 70112

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Royal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk
  • Canal at Dauphine Stop - 1 min walk
  • Canal at Baronne Stop - 1 min walk
  • Canal at North Rampart Stop - 2 min walk

Restaurants

  • ‪Zesty Creole - ‬1 min walk
  • ‪The Ruby Slipper - ‬1 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Krystal - ‬3 min walk
  • ‪Fiery Crab - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

You'll be in a fantastic location at The Ritz-Carlton, New Orleans, just a 5-minute walk from Canal Street and Bourbon Street. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and American cuisine is served at M bistro, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk from public transportation: Canal at Dauphine Stop and Canal at Baronne Stop are steps away.

At a glance

DONE

Hotel size

    • 528 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 59 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 33 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (35000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Lever door handles
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Video-game console
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Davenport Lounge - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Spa Café - This café specializes in American cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.25 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 300 per pet, per stay

Parking

  • Covered valet parking costs USD 59 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

New Orleans Ritz-Carlton

Ritz-Carlton Hotel New Orleans

Ritz-Carlton New Orleans

Ritz-Carlton New Orleans Hotel

The Ritz-Carlton New Orleans Hotel New Orleans

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

Ritz New Orleans

Ritz Carlton New Orleans

New Orleans Ritz Carlton

The Ritz-Carlton, New Orleans Hotel

The Ritz-Carlton, New Orleans New Orleans

The Ritz-carlton New Orleans Hotel New Orleans

The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans offer free cancellation for a full refund?

Yes, The Ritz-Carlton, New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, New Orleans?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at The Ritz-Carlton, New Orleans?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 300 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Ritz-Carlton, New Orleans?

Yes. Valet parking costs USD 59 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, New Orleans?

You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Ritz-Carlton, New Orleans?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.

What is there to do at The Ritz-Carlton, New Orleans and nearby?

The Ritz-Carlton, New Orleans has a spa and an indoor pool, as well as a fitness center and a garden.

Are there restaurants at or near The Ritz-Carlton, New Orleans?

Yes, M bistro offers American cuisine.

What's the area around The Ritz-Carlton, New Orleans like?

The Ritz-Carlton, New Orleans is a short 1-minute walk from Canal at Dauphine Stop and 2 minutes' walk from Bourbon Street.

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Reviews

The Ritz-Carlton, New Orleans Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property's gym was excellent, well-equipped, and clean, making it easy to stay on track with fitness while traveling. (3 reviews)
  • The spa was described as fabulous and awesome by multiple guests. (4 reviews)
  • Breakfast was delicious and the servers were excellent. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bed
Food
Restaurant
View
Bar
Amenities
Luxury

Reviews

Verified

10/10 Exceptional

Was just there one night, great location and great room
Peter, 1-night trip
Verified

8/10 Very good

It certainly was a nice hotel and the location is hard to beat. I enjoyed my stay and the food/drinks I got there, they also offered free beignets and spiked coffee drinks in the lobby everyday, and the outdoor garden was lovely. I'd say that for a Ritz-Carlton hotel though, the room can feel a bit small and outdated.
Phuong, 3-night trip
Verified

10/10 Exceptional

Clean rooms excellent house keeping staff
Martin, 3-night trip
Verified

10/10 Exceptional

The rooms are clean and staff are nice
rojin, 5-night trip
Verified

10/10 Exceptional

the room was impeccable and the staff went above and beyond.
Ritz Carlton Christmas 2025
DeeAnne, 2-night trip
Verified

10/10 Exceptional

Room was fabulous, comfortable and quiet. Staff so professional, Christmas decor top notch!
Erin, 2-night trip
Verified

10/10 Exceptional

Great hotel! The staff are courteous and go out of their way to help. It is beautiful during Christmas.
Christopher, 3-night trip
Verified

10/10 Exceptional

Great room! Wonderful holiday decorations!
Mathew Allen, 3-night trip
Verified

10/10 Exceptional

Spotless room. Great staff. Beautiful hotel.
Brandi, 2-night trip
Verified

10/10 Exceptional

The staff were all o lovely and the spa was fabulous!
Janine, 5-night trip
Verified

10/10 Exceptional

Exceptional accommodations and service!
Noah, 2-night trip
Verified

10/10 Exceptional

Beautiful room. Fantastic staff Loved the live music in the lounge
David, 4-night trip
Verified

10/10 Exceptional

Had an amazing time! Hotel was beautiful, staff were amazing - Overall was a great experience.
Eila, 3-night trip
Verified

10/10 Exceptional

Loved the history of the hotel Smelled amazing They burn gardenia candles Great jazz band and dinner was excellent
Kimberley, 1-night trip
Verified

10/10 Exceptional

Wonderful, courteous staff. Beautiful property. Truly enjoyed our quick visit.
Kim, 1-night trip
Verified

10/10 Exceptional

This is one of my most favorite stays, love the deep soaking tub, and the club lounge has nice food options. Rooms and bathrooms are really clean.
Felisha, 3-night trip
Verified

10/10 Exceptional

The staff was very professional and very accommodating. Beautiful common areas. The room was well appointed and very clean. Highly recommend staying here.
Mikki, 3-night trip
Verified

10/10 Exceptional

The room and bathroom was very clean. The common areas of the hotel were clean and in excellent shape. The staff was friendly and helpful. It was a great experience. I highly recommend that location.
Glen C, 4-night trip
Verified

10/10 Exceptional

Rooms were so clean and nice. Love the turndown service. Food was phenomenal; staff is beyond helpful and accommodating. They were decorating for Christmas so need to go back to see the design. 5-star stay!
Melody, 2-night trip
Verified

10/10 Exceptional

It was quiet, very nice hotel. Staff were very friendly, food was amazing
Willman Edward Compton, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel and the restaurant is fantastic.
Jessica, 1-night trip
Verified

10/10 Exceptional

Entire staff were all very kind & professional. Beautiful hotel, comfortable suite & delicious food at every meal! Great job all the way around👍
Jon, 3-night trip
Verified

10/10 Exceptional

I loved the environment and the breakfast was amazing. The room was perfect and so comfortable.
Emma, 1-night trip
Verified

10/10 Exceptional

Such a beautiful hotel! Great rooms and great service!
Kim, 2-night trip
Verified

10/10 Exceptional

My husband and I stayed in the club room for his birthday. Everyone made his birthday really special. All the staff was wonderful. We would definitely stay again!
Tanieka, 3-night trip