Meliá Caracas

Property class: 4.5
Luxury Caracas hotel with outdoor pool, connected to a shopping center

Choose dates to view prices

Meliá Caracas is a great choice for a stay in Caracas. Guests can indulge in massages, and Mediterraneo serves lunch. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say good things about the room service. Public transportation is just a short walk: Sabana Grande Station is 3 minutes and Plaza Venezuela Station is 8 minutes.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY1,040
CNY1,207 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for The Level Grand Suite

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed artwork on the walls.

The Level Grand Suite

  • 85 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 4 Twin Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, and dark wooden furniture.

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with a round dining table, four chairs, a TV mounted on the wall, a bed with a red skirt, and a window with curtains.

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, and dark wooden furniture.

Apartment, 3 Bedrooms

  • 106 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Classic Room

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Classic Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Junior Suite

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed pictures on the wall.

The Level, Junior Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, and framed pictures on the wall.

The Level Deluxe Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a four-poster bed, a desk with a lamp, a chair, and a patterned floor.

Presidential Suite

  • 370 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Room

A hotel room with two beds, a red chair, a small table with a lamp, and a framed picture on the wall.

Supreme Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

APARTMENT THREE BEDS

  • Sleeps 10

View all photos for One Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, and a wardrobe.

One Bedroom Apartment

  • 65 sq m
  • Sleeps 2
  • 1 Double Bed

APARTMENT KING BED ONE BEDROOM

  • Sleeps 10

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About the neighborhood

Map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

What's nearby

  • Centro Comercial El Recreo - 1 min walk - 0.1 km
  • Central University of Venezuela - 13 min walk - 1.2 km
  • University Stadium - 18 min walk - 1.5 km
  • Los Caobos Park - 20 min walk - 1.7 km
  • Caracas Stock Exchange - 5 min drive - 4.9 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 40 min drive
  • Caracas Station - 20 min drive
  • Charallave Norte Station - 43 min drive
  • Charallave Sur Station - 49 min drive
  • Sabana Grande Station - 3 min walk
  • Plaza Venezuela Station - 8 min walk
  • Chacaito Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arturo's - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Panaderia Nova Deli - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪Akari Temaki & Sushi - ‬2 min walk

About this property

Meliá Caracas

  • Meliá Caracas is a great choice for a stay in Caracas. Guests can indulge in massages, and Mediterraneo serves lunch. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say good things about the room service. Public transportation is just a short walk: Sabana Grande Station is 3 minutes and Plaza Venezuela Station is 8 minutes.

At a glance

Hotel size

    • 428 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) and wired internet access in rooms*

Parking

    • Onsite self parking (USD 10 per day; includes in/out privileges)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Mediterraneo - This restaurant serves lunch only.
Prosciutto - This restaurant serves lunch only.
LAlbufera - This restaurant serves dinner only.
Sumire - This restaurant serves dinner only.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 2 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 1 per night (rates may vary)
  • Local cuisine breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs USD 10 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 6 PM
  • The seasonal pool is open from January to December

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas

Frequently asked questions

Does Meliá Caracas offer free cancellation for a full refund?

Yes, Meliá Caracas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meliá Caracas?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9 AM to 6 PM.

Are pets allowed at Meliá Caracas?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Meliá Caracas?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Meliá Caracas?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Meliá Caracas?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at Meliá Caracas and nearby?

Meliá Caracas has an outdoor pool and a sauna, as well as a health club.

Are there restaurants at or near Meliá Caracas?

Yes, there's an onsite restaurant, Mediterraneo.

Does Meliá Caracas have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Meliá Caracas like?

Meliá Caracas is a short 3-minute walk from Sabana Grande Station and 11 minutes' walk from Central University of Venezuela.

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Reviews

Meliá Caracas Reviews

7.6

Good

7.8

Cleanliness

6.8

Location

7.2

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

It was a very nice hotel. Felt warm, comfortable and welcoming. Very nice location.
Verified review

2/10 Poor

This is meant to be a five star property but instead you get one star service. There are no bilingual staff here, so should you not speak Spanish and you have any issues you will have problems. The building is showing it's age and basic amenities such as internet are not great. Even the TV in the room required updating and maintenance as it had horizontal lines throughout. This brings me on to the main issue of this stay, which was maintenance. Although the hotel sent two emails on the actual day of arrival (one in Spanish and the other in English) stating the opening times of all their facilities. NONE were available due to maintenance being carried out. You would think having two pools for example, that you split when you close either but not here. Didn't even stay the full duration and rebooked into another hotel. Bad experience and definitely not returning
Verified review

10/10 Exceptional

very clean and nice peopleand big pool
Verified review

2/10 Poor

I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
Verified review

10/10 Exceptional

Excelente servicio en general y personal muy hamable.
Verified review

4/10 Fair

Hotel sin ninguna modernizacion de hace mas de 20 anos, todo esta viejo, huele a guardado, no hay mas servicio premium en en piso 14, las televisiones no funcionan, los tapetes estan sucios, etc, etc, quizas FUE antes algo grande, pero ahorra NO ! desayuno mediocre y precio altos por venezuela... desconsejo
Verified review

10/10 Exceptional

Buen hotel, muy cómodo y personal muy amable
Verified review

8/10 Very good

O hotel, com certeza, foi um hotel de luxo há algumas décadas, mas hoje ele está um pouco decadente. Ainda assim, vale muito a pena. A localização é excelente, e as condições ainda são boas. Fica em uma região segura, o atendimento é bom, e, considerando o preço que você paga por um hotel desse nível, realmente compensa. Os quartos são grandes, espaçosos, a cama é confortável, e eles mantêm todo o padrão de um quarto de luxo. Claro que ele está um pouco velho, um pouco mal cuidado, mas nada que comprometa. Se você estivesse pagando um preço muito alto, aí sim não valeria tanto. Mas pelo preço que se paga, vale totalmente a pena. Eu recomendo
Verified review

8/10 Very good

Muy agradecida con el hotel y por su oficina de servicio al cliente, por celebrar mi cumpleaños y enviar un detalle a mi habitación.
Verified review

8/10 Very good

Todo bien, buenas instalaciones estamos contentos de venir
Verified review

6/10 Good

servicio de restaurant excesivamente cara a lo que ofrece como comida
Verified review

10/10 Exceptional

Un lugar bien cuidado en el centro de la capital, buena experiencia
Verified review

10/10 Exceptional

Solo el tema del desayuno , no es tipo buffet

Muy buen excelente servicio Solo el desayuno está muy limitado
Verified review

4/10 Fair

Hotel Meliá caracas

Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
Verified review

4/10 Fair

Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
Verified review

6/10 Good

Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Verified review

8/10 Very good

Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Verified review

10/10 Exceptional

Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Verified review

4/10 Fair

muy mala la relación precio calidad

Conforme a medias
Verified review

4/10 Fair

baratas na cozinha

O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.
Verified review

10/10 Exceptional

Lujoso hotel cinco estrellas.

Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.
Verified review

2/10 Poor

The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.
Verified review

8/10 Very good

Beautiful hotel.

Nice and comfortable room. Friendly, professional and helpful front desk staff.
Verified review

8/10 Very good

Old 5 start hotel.

The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.
Verified review

8/10 Very good

Puede mejorar

Buenas instalaciones, muy regular el servicio.