In the heart of the city, Hotel Palmeras offers a vibrant retreat. Enjoy a meal at Terra Café or sip coffee at the café, then unwind in the spa tub or lounge by one of two pools.
You'll be in a fantastic location at Hotel Palmeras, just a 5-minute walk from Playa Bucerías and Bay of Banderas. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course are within a short drive.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Whale-watching nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers
Pool umbrellas
Facilities
An outdoor pool
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
Access via exterior corridors
Local maps
STAR_OUTLINE
Special features
Dining
Terra Café (Cafe & Bar) - Onsite restaurant.
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Breakage deposit: MXN 500 per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías
HELP_OUTLINE
Frequently asked questions
Is there a pool at Hotel Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Palmeras?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palmeras?
Sorry, there's no onsite parking at Hotel Palmeras.
What are the check-in and check-out times at Hotel Palmeras?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palmeras?
No, this hotel doesn't have a casino, but Winclub Casino Platinum (16-min drive) and Vallarta Casino (17-min drive) are both nearby.
What is there to do at Hotel Palmeras and nearby?
Hotel Palmeras has an outdoor pool.
Are there restaurants at or near Hotel Palmeras?
Yes, there's an onsite restaurant, Terra Café (Cafe & Bar).
What's the area around Hotel Palmeras like?
Hotel Palmeras is located near Playa Bucerías in Zona Dorada, a short 3-minute walk from Bay of Banderas and 17 minutes' walk from El Tigre Golf at Paradise Village.
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Hotel Palmeras Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Kitchen
Water
Bathroom
Building
Bed
Lobby
Walking
Reviews
8/10 Very good
Mar 22, 2025
Palmeras Hotel was just right for me.
Kenneth
Kenneth, 14-night trip
10/10 Exceptional
Mar 22, 2025
staff and hotel were great but progress in the town is noisy
Glen
Glen, 11-night trip
8/10 Very good
Jan 7, 2025
Great location!
Noreen
Noreen, 1-night trip
10/10 Exceptional
Feb 19, 2025
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
David or Kimberly
David or Kimberly, 1-night trip
10/10 Exceptional
Feb 2, 2025
Beautiful location very close to the beach, dining, shopping. We enjoyed a gorgeous corner suite next to the heated pool. Stunning view of the ocean from the rooftop lounging area. Staff was friendly and helpful and went above and beyond to make our stay memorable!
Nicole
Nicole, 2-night trip
8/10 Very good
Mar 4, 2025
Good stay
Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Ross
Ross, 11-night trip
4/10 Fair
Mar 6, 2025
Very, very basic.
Catherine
Catherine, 1-night trip
8/10 Very good
Nov 18, 2024
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Josh
Josh, 1-night trip
8/10 Very good
Jan 25, 2025
We had a junior suite which included stove top, full size fridge, etc. etc. Very large open concept room with king bed. Bathroom was good too. Accommodations are old but pretty much excellent. The pool and lush gardens were beautiful. Very quiet and relaxing even though on Main Street. Restaurant food and staff excellent as well as hotel staff especially Antonio!
betty
betty, 10-night trip
8/10 Very good
Mar 9, 2025
The bathroom needs to improve.
Also for 7 days , at the hotel , for 2 times no water
Doranei
Doranei, 7-night trip
8/10 Very good
Mar 11, 2025
The fan in the room was very loud. I had to shut it off in order to be able to sleep
Rebeca
Rebeca, 1-night trip
8/10 Very good
Feb 17, 2025
The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings.
Shelda
Shelda, 7-night trip
10/10 Exceptional
Dec 8, 2024
Great
Daniel
Daniel, 1-night trip
6/10 Good
Jan 28, 2025
Perfect location. Very clean. They ran out of water every evening and would not get their tanks refilled till at least 9 AM so you could not shower or flush a toilet and no back up restroom facilities.
Sandra
Sandra, 5-night trip
6/10 Good
Jan 31, 2025
The rooms need work
Jill
Jill, 4-night trip
10/10 Exceptional
Nov 27, 2022
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
kevin
kevin, 1-night trip
4/10 Fair
Jan 30, 2025
The out side was nice, pool area is nice and the staff try their best.
The kitchenette is in rough shape, the utensils are disgusting, and only a pot with no lid and fry pan.
The place definitely has potential but it is not worth the price they are charging, until some work is done on the place.
Judy
Judy, 14-night trip
10/10 Exceptional
Aug 20, 2024
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Anthony
Anthony, 1-night trip
2/10 Poor
Jan 13, 2025
My stay was disappointing, no working water in my room, dirty and no wifi in my room
Jessica
Jessica, 3-night trip
2/10 Poor
Jan 4, 2025
Suite Patio ocean Veiw nice / non working kitchen,fridge leaked on floor, microwave didn’t work,stove didn’t work,no coffee maker,no hot water until complaining was acknowledged the property is fairly rundown. It’s a nice location that needs some major TLC.
Andrew
Andrew, 3-night trip
10/10 Exceptional
Dec 10, 2024
We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach.
We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows.
Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay!
Leonard
Leonard, 1-night trip
8/10 Very good
Nov 29, 2022
Great location. Nice pool
Lori
2/10 Poor
Jan 6, 2025
Don’t stay here.
The rooms never had running water. The blankets had stains. The towels were dirty. The toilet was leaking on the floor.
David
David, 2-night trip
10/10 Exceptional
Mar 19, 2024
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Sandra
Sandra, 4-night trip
8/10 Very good
Dec 17, 2024
This was a perfect location in Bucerias to enjoy the walkable city. It was unfortunate that our room was in disrepair, we should have said something. As we did not know the condition of the other rooms until our last day, and found out they were beautiful. Note: always speak to the front desk if you have any issues.