Located in the heart of Memphis, Hilton Garden Inn Memphis East Germantown, TN offers a welcoming atmosphere with a bar and The Garden Grille & Bar. Stay active at the gym or unwind by the seasonal outdoor pool. With free in-room WiFi and helpful staff praised by previous guests, this hotel is perfect for both relaxation and productivity.
Memphis International Airport (MEM) - 30 min drive
Memphis Central Station - 22 min drive
Restaurants
Chick-fil-A - 2 min drive
McDonald's - 4 min drive
McDonald's - 8 min walk
Starbucks - 3 min drive
Jersey Mike's Subs - 3 min drive
About this property
Hilton Garden Inn Memphis East Germantown, TN
Hilton Garden Inn Memphis East Germantown, TN puts you within a 15-minute drive of University of Memphis and TPC Southwind. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This Art Deco hotel is also within a short drive of Shelby Farms Visitor Center and Mike Rose Soccer Complex. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
129 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
One child (17 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
5 meeting rooms
Computer station
Conference space (6600 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Built in 2020
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Microwave
More
Housekeeping once per stay
In-room safe (laptop compatible)
Mobile key entry
Special features
Dining
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per day
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.00 for adults and USD 10.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from May to September
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown
Frequently asked questions
Does Hilton Garden Inn Memphis East Germantown, TN offer free cancellation for a full refund?
Yes, Hilton Garden Inn Memphis East Germantown, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hilton Garden Inn Memphis East Germantown, TN?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Memphis East Germantown, TN?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Memphis East Germantown, TN and nearby?
Hilton Garden Inn Memphis East Germantown, TN has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's an onsite restaurant, The Garden Grille & Bar.
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Reviews
Hilton Garden Inn Memphis East Germantown, TN Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The gym was clean and had sufficient equipment, making it a great amenity for guests. (3 reviews)
Parking was excellent and safe with a well-lit parking lot. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Bed
Restaurant
Breakfast
Food
Parking
Lobby
Trip
Reviews
Verified
10/10 Exceptional
Mar 13, 2026
The employee at the front desk was very professional and welcoming. My room was clean and comfortable. The area is quiet and has several places to eat or shop. Overall, it was a pleasant stay. If I'm ever in the area I will stay there again.
Tyesha
Tyesha, 2-night trip
Verified
8/10 Very good
Mar 14, 2026
Nice hotel, clean facilities, bathroom door slides and doesn’t entirely close
Jenna
Jenna, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
This is a great location convenient to shopping and Germantown Performing Arts Center. Always busy. Staff is accommodating.
Terri
Terri, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Nice friendly and helpful staff.
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Seemed like it was in a safe area, rooms were clean and beds were comfortable
Joshua
Joshua, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Pet friendly, kind staff, clean and quiet rooms!
Megan
Megan, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Nice rooms. Felt safe. Beds were comfy.
Kathy
Kathy, 2-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Clean, spacious, quiet hotel in a convenient area near great restaurants! Wonderful, helpful staff!
Lynn
Lynn, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Extremely clean room. Extremely friendly and professional personnel. Will definitely stay there again when i visit Memphis.
james
james, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Staff was excellent in every aspect. Even though I had one minor issue, they addressed quickly and professionally. Overall very pleased with the staff. Could have more expansive menu or a restaurant, but otherwise great!
Tim
Tim, 13-night trip
Verified
8/10 Very good
Nov 15, 2025
The staff was great. The carpet in hall was stained and a dirty towel was laying in front of our door. Also a bloody Kleenex was laying in our bathroom. It’s a good area and the bed was comfortable.
Dana
Dana, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
We don't drink. . .parking was excellent. . .staff was excellent - always courteous and helpful. When we checked in we asked for a walk-in shower with grab bars and were given such a room immediately. Greatly appreciated for we are 78 and 80 in age.
NENA
NENA, 2-night trip
Verified
8/10 Very good
Feb 23, 2025
The staff was wonderful
William
William, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Safe, great location, staff are friendly, meals available plus a convenience area for food/drink. My go to in Memphis.
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Nice, clean hotel!
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
It was all really good.
Candy
Candy, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2023
Very clean and quiet hotel. Will stay again my next trip to Memphis!
CYNTHIA
CYNTHIA, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
The room was very clean, which is always my highest priority for accommodations when I travel ANYWHERE!! Even the bathroom corners and every surface were clean! The bed and pillows were comfortable, but the most surprising aspect of my stay was the service from employees that exceeded my expectations!! I have high standards but was even taken back by the professionalism, politeness and accommodating, positive attitude of Tyler when I checked in on the afternoon of November 14 and the lovely woman who waited on me the next morning when I ordered breakfast from the menu. In these days when it is often hard to find service-oriented employees, both of these staff members represented the Hilton brand at a high level!!! I had not met them prior to our stay but both were so welcoming!
Gina
Gina, 2-night trip
Verified
6/10 Good
Oct 10, 2025
The reason for my three star review has nothing to do with the staff, they were wonderful! However the walls are not soundproof. The poor person in the room to our left was ill “all night” and the smoke alarm in the room to our right went off early in the morning.
Lori
Lori, 1-night trip
Verified
8/10 Very good
Jun 16, 2024
Pet friendly and very safe.
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Oct 25, 2024
A very good weekend at the Hilton Hotel
The room was excellent the view was good the employees were friendly and nice we had a great time
Charles
Charles, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2023
We only stayed for one night, so we didn't get to experience all of the amenities, but the breakfast buffet was wonderful and the staff was all super friendly and accommodating.
Hilary
Hilary, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2024
The service was really good. It was very clean and the staff were really friendly!! I would stay here again
Angela
Angela, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2023
Best hotel experience
The Hilton was comfortable, safe and very friendly staff. Will definitely stay here again!
Kassandra
Kassandra, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2023
Affordable and very well maintained; loved the safety and quiet and it was very clean.