Immerse yourself in Kyoto's vibrant culture at HOTEL UNIZO Kyoto Karasuma Oike, where a serene garden and dry cleaning services provide a comfortable retreat. With free in-room WiFi, newspapers in the lobby, an elevator, and 24-hour front desk support from the helpful staff praised by guests.
Four Points Flex by Sheraton Kyoto Oike puts you in a great location, within just a 10-minute walk of Kawaramachi Street and Nishiki Market. Also, Shijo Street and Pontocho Alley are within a 15-minute walk. The helpful staff and nice bathrooms get good marks from fellow travelers. Public transportation is just a short walk: Karasuma Oike Station is 5 minutes and Shiyakusho-mae Station is 7 minutes.
At a glance
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Hotel size
317 rooms
Arranged over 10 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 880 per person
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
HOTEL UNIZO Kyoto Karasuma Oike
Four Points Flex by Sheraton Kyoto Oike Hotel
Four Points Flex by Sheraton Kyoto Oike Kyoto
Four Points Flex by Sheraton Kyoto Oike Hotel Kyoto
Frequently asked questions
Does Four Points Flex by Sheraton Kyoto Oike offer free cancellation for a full refund?
Yes, Four Points Flex by Sheraton Kyoto Oike does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points Flex by Sheraton Kyoto Oike?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points Flex by Sheraton Kyoto Oike?
Sorry, there's no onsite parking at Four Points Flex by Sheraton Kyoto Oike.
What are the check-in and check-out times at Four Points Flex by Sheraton Kyoto Oike?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Does Four Points Flex by Sheraton Kyoto Oike have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Four Points Flex by Sheraton Kyoto Oike like?
Four Points Flex by Sheraton Kyoto Oike is a short 5-minute walk from Karasuma Oike Station and 7 minutes' walk from Kawaramachi Street. The local area is considered walkable as well as being good for public transport.
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Four Points Flex by Sheraton Kyoto Oike Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Amenities
Breakfast
Attraction
Quiet - room
Lobby
Lounge
Bed
What guests liked
Many restaurants and shops are within walking distance, offering convenient dining options. (3 reviews)
Breakfast was a highlight, with many guests praising its quality and value. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Sep 17, 2025
Central location
Very friendly staff willing to help. Very central location. Laundry facilities on site.
No breakfast due to restaurant renovations.
Small size room. Initially problems with AC but got sorted quickly.
Overall I would stay again.
Prakash
Prakash, 6-night trip
8/10 Very good
Jun 9, 2025
Locate in a nice street
Chheng
Chheng, 3-night trip
10/10 Exceptional
Jun 4, 2025
The hotel is very clean and the service is fabulous. The rooms are tiny, but it is Japan and is to be expected.
A localização, a limpeza, a estrutura e o tamanho do quarto foram perfeitas para nós. Para o padrão brasileiro a nota é 10! A única sugestão que deixo é que disponibilizem mais máquinas de levar roupas pois sempre havia uma pequena fila aguardando, mas não atrapalhou em nada a nossa estadia.
Luiz Fernando
Luiz Fernando, 4-night trip
8/10 Very good
May 24, 2025
Nicely sized room on a quiet side street.
Room had an odd smell, which the hair conditioner also smelled like.
Had to wait a long time to do laundry as the machines are 2-in-1 wash and dry.
Andrew
Andrew, 4-night trip
8/10 Very good
Jun 7, 2025
バスルームのコップが汚れたままでした。
マサヤ
マサヤ, 1-night trip
10/10 Exceptional
Jun 9, 2024
Great experience overall and great breakfast too!
Dolores
Dolores, 6-night trip
8/10 Very good
Jul 15, 2024
とても便利な所にあり、歩いて美味しいお店を何軒も見つけました。ホテルもとても綺麗で良かったです。
MARI
MARI, 1-night trip
10/10 Exceptional
Aug 19, 2024
Great hotel! Super close to the metro station, bars, Nishiki market and other cool spots. Great restaurant too!
Luciana
Luciana, 4-night trip
10/10 Exceptional
Jul 3, 2024
good hotel
Lac Huy David
Lac Huy David, 3-night trip
10/10 Exceptional
Mar 29, 2024
Affordable and well maintained property in excellent location.
Robin
Robin, 8-night trip
10/10 Exceptional
May 26, 2024
Had a good stay.. rooms are clean but a bit smaller is size..staffs are friendly..
Arun Mohan
Arun Mohan, 3-night trip
10/10 Exceptional
Jul 12, 2024
Pleasant stay. Very clean and comfortable. Would stay here again.