Location and grounds were very nice but interior a real let down. Bed was extremely springy and uncomfortable, the worst I have ever experienced. Room itself was not great overall.
Rosanna
Rosanna,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 9 日
Completely unacceptable
The room was separated from the neighbouring room by a internal anointing door and you could hear every word that the neighbours were saying and they were not quite, we paid extra for a king size bed but we were given two single beds pushed together and one was at least 3 inches higher than the other as shown in pictures. The room was like something out of a 70 time warp and it was not clean the carpet was dirty the staff were nice but it in no way made up for its shortcomings.
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Happy Place
We have been staying at the hotel for the past 15 years. We also recommend it to family and friends. We love the location and the appearance and lovely grounds. We hardly spent any time in the hotel on this occasion. Our room was lovely and spacious. The bathroom is looking tired but it is very clean. Breakfast was lovely, and ordered from the table. We feel that the hotel and Makeney is our "happy place". Overall, a lovely stay and we'll definitely be back. Thank you
Karan
Karan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
Not good
Very out dated didn’t stay the night cold room
Ricky
Ricky,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
I stayed for 1 night in February, Very glad I found this hotel. The location, though tucked away, is peaceful and beautiful. I had an very nice room for a bargain price. The restaurant was excellent. The staff were very friendly and helpful.
Martin
Martin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Absolutely fantastic place to stay, very helpful staff and moved us straight away when we had a minor issue with our original room. They went above expectations, will definitely be staying again
Kenneth
Kenneth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 29 日
The room was reasonably priced and adequate
The dinner served in the bar (as we had a dog) was beyond expectations it was so good and the service excellent
Richard
Richard,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 4 日
Loved the grounds and the surroundings of the hall and was brilliant that we could bring our dog with us (£10 supplement). Comfy bed very warm and cosy bedroom. Very good value and tasty 3 course meal.... But a very cold bathroom with no heating facilities and no toiletries provided (no hand soap/shower gel). But overall a good hotel. Would stay again.
Jake
Jake,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 3 日
Good service
The courtyard rooms are not so good but the service is good. Bed extremely comfy and when I raised an issue itvwas dealt with really well. Staff at dinner were excellent and dinner was very good value and delicious.
karen
karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 28 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 22 日
Diane
Diane,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 18 日
It was a one off experience
There is extensive parking which is a benefit. The first impression when walking into the lovely building is of an unloved and uncared for property. There clearly has been a lot of thought put into the decor in the hotel's past however scuffed and chipped paint on the doors and old *fashioned unmatching carpets add to the sinking feeling. The bedroom furniture is out of date and tired. The bathroom well at least it was clean however the tiles and fittings are so outdated and tired looking with the grout in the shower/bath being moldy. Nobody wants a corner bath from the 1980's in peach.
Going into the restaurant you have a small bar with tired and ripped flooring behind it - not great when in an area where food/drink is being transported and you require highest hygiene standards.
Service - slack and non attentive. Food quality - started off really well with a nicely presented starter which was tasty main course was OK. However a request for sauces and vinegar resulted in me having to go to the bar and asking for it as there was nobody present in the restaurant. The result of my request was a plastic bottle of vinegar and a plastic bottle of ketchup.
I did not have breakfast at an additional cost of £15 my expectations following the experience to hand would not have been met.
The expectations for the price of the stay were not met. The lack of uniform and formality within the venue does not meet the expectations of paying the price of an upgraded room.
Charlotte
Charlotte,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 15 日
First room I checked into seemed cold and damp and there was a constant noise of the cistern running
Quickly changed to another room thus one was cold and took a good few hours to warm up I left the heater on all night.
Cleaners came twice to clean my room at 10am and at 10.49am check out is 11am
Food lovely and well presented.
Staff friendly lovely old building
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 11 日
Sara
Sara,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 6 日
Lou
Lou,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 6 日
Neelam
Neelam,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 5 日
Louise
Louise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 30 日
Would definitely stay agen room was big and clean
Phillip
Phillip,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 30 日
A delightful and relaxing place to stay
Our room was wonderful - spacious, immaculately clean, beautifully furnished and with wonderful views from the windows, out across the surrounding countryside. The breakfast was first rate, and really set us up for a day of adventure in the local area. We loved our visit to Makeney Hall and will definitely be back for another stay in a few months.