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Hotel El Zaguán Histórico

3.5 star property
Colonial hotel in historical district in San Cristóbal de las Casas

Choose dates to view prices

In the heart of De La Merced, Hotel Posada el Zaguan offers a serene retreat with a full breakfast and tranquil garden. Unwind on the picturesque terrace or connect to in-room WiFi while planning your visit to San Cristóbal de las Casas Cathedral, just steps away. The hotel’s 24-hour front desk and luggage storage ensure a seamless stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Fitness center
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free self parking
The current price is CNY259
CNY306 total
includes taxes & fees
Jun 5 - Jun 6

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Habitacion Twin

Habitacion Twin | In-room safe, blackout drapes, iron/ironing board, free WiFi

Habitacion Twin

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 1,000 reviews
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includes taxes & fees
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About the neighborhood

Map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Amber Museum of Chiapas - 3 min walk - 0.3 km
  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪KALA-MAR - ‬3 min walk
  • ‪Antojitos Carmelita - ‬5 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪Buffalos Wings - ‬5 min walk
  • ‪Restaurante tía Triny - ‬5 min walk

About this property

Hotel El Zaguán Histórico

  • Take in the views from the rooftop terrace when you stay at Hotel El Zaguán Histórico. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and full breakfast daily between 7:00 AM and 9:30 AM.

At a glance

DONE

Hotel size

    • 5 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (1 total, up to 22 lbs per pet)
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free 24-hour offsite parking within 656 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–9:30 AM
  • Water dispenser

What to do

  • Free use of nearby fitness center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Mosquito nets
  • Communal living room
  • Fitness center
  • Dock
  • Colonial architecture

Accessibility

  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way, maximum occupancy 4)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 5550620602

Also known as

El Zaguan Historico

Hotel Posada el Zaguan

Collection O Hotel El Zaguan

Hotel El Zaguán Histórico Hotel

Hotel El Zaguán Histórico San Cristóbal de las Casas

Hotel El Zaguán Histórico Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel El Zaguán Histórico offer free cancellation for a full refund?

Yes, Hotel El Zaguán Histórico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Zaguán Histórico?

Yes, pets stay free, with a limit of 1 total and maximum weight of 22 lbs per pet. Food and water bowls and litter boxes are available.

Is parking offered on site at Hotel El Zaguán Histórico?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel El Zaguán Histórico?

Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.

What are the check-in and check-out times at Hotel El Zaguán Histórico?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel El Zaguán Histórico and nearby?

Hotel El Zaguán Histórico has a fitness center and a garden.

What's the area around Hotel El Zaguán Histórico like?

Hotel El Zaguán Histórico is in Barrio de La Merced, a short 7-minute walk from Mesoamerican Museum of Jade and 8 minutes' walk from Plaza 31 de Marzo.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious, varied, and plentiful, with many guests praising its quality. (8 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Super
GABRIEL, 3-night trip
Verified

10/10 Exceptional

Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
James, 2-night trip
Verified

4/10 Fair

On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Romelia, 8-night trip
Verified

10/10 Exceptional

Super
Gonzalo, 1-night trip
Verified

10/10 Exceptional

Todo muy limpio, personal muy amable, desayuno basto y rico, buena ubicacion, lo recomiendo ampliamente
Aldo Javier, 3-night trip
Verified

10/10 Exceptional

Vayan a este hotel, es hermoso, histórico, acogedor, limpio y con una atención insuperable, nos encantó
Andre, 3-night trip
Verified

10/10 Exceptional

Todo muy limpio y cómodo. El personal muy atento. El desayuno muy bien
Jose Alfredo, 3-night trip
Verified

10/10 Exceptional

El cuarto muy limpio y todos muy amables, regresaremos otra vez
Maria, 3-night trip
Verified

10/10 Exceptional

Un des meilleurs hôtels de nos nuits au Mexique, taille humaine, personnel très serviable. Très belle décoration et calme.
antoine, 1-night trip
Verified

10/10 Exceptional

Muy buen lugar, acogedor y bonito.
Hilda Ruth, 2-night trip
Verified

10/10 Exceptional

Excelente lugar para hospedarse
Raul Angel, 1-night trip
Verified

10/10 Exceptional

Great breakfast everyday. Buen servicio y limpieza. Perfecto lugar para regresar.
Carlos, 3-night trip
Verified

2/10 Poor

el lugar no existe, es estafa
Victor, 5-night trip
Verified

10/10 Exceptional

Buena ubicacion, limpio,comodo.
Yuko, 3-night trip
Verified

10/10 Exceptional

Todo excelente!!
Daniela, 6-night trip
Verified

10/10 Exceptional

Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Nathalie, 2-night trip
Verified

8/10 Very good

Excelente ubicación, muy limpio, céntrico, desayuno sencillo pero rico, su personal de lo más amable y servicial, lo único que no me gustó fue que el agua se acaba muy rápido
Karina, 4-night trip
Verified

10/10 Exceptional

Voll zufrieden.

Es hat mir hier gut gefallen. Rund um die Uhr war immer einer ansprechbar. Man hat alles möglich gemacht, die Wünsche zu erfüllen. Frühstück war klein, aber ausreichend und liebevoll zubereitet. Frühstücksraum ist leider nur über eine enge Wendeltreppe zu erreichen. Ich würde dieses Hotel wieder nehmen. Einen kleinen Kretik-Punkt gibt aber doch. Die Handtücher müssten mal komplett erneuert werden 10 min Fußweg ins Zentrum. Zum Bausbahnhof ca. 15-20 Minuten. Kann mit Gepäck anstrengend sein. San Cristóbal ist eine kleine überschaubare Stadt, aber der Verkehr ist verhältnismäßig sehr stark. Bürgersteige sind zum normalen Lauf eigentlich nicht geeignet, sehr schmal und teilweise auch sehr hoch.
Birgit, 3-night trip
Verified

10/10 Exceptional

Me parece un lugar muy bonito y con excelente atención por parte de su personal.
Lidia, 7-night trip
Verified

10/10 Exceptional

EL PERSONAL SE LLEVA LAS PALMAS, SON ESTUPENDOS.

Agradable lugar, son solo 5 habitaciones lo que te hace sentir como en casa … El desayuno es rico y variado y esta súper bien ubicado, caminando a pocos pasos estás cercas de la mayoría de los atractivos … En general, TODO muy bien, la relación calidad-precio es estupenda; pero lo que se lleva las palmas es LA ATENCIÓN DEL PERSONAL, súper amables y serviciales, muy en especial MARY; créanme que hacen todo lo posible por atenderte de lo mejor. Gracias por esta increíble estancia.
Fachada del hotel
AGUSTIN, 5-night trip
Verified

10/10 Exceptional

El trato de todos los empleados fue excelente, el desayuno increíble y el ambiente en general súper agradable y seguro
David Aguilar, 2-night trip
Verified

10/10 Exceptional

Todo fue excellentw
Jesus, 2-night trip
Verified

10/10 Exceptional

Excelente ubicación. En general muy bonito y buena atencion.
Marcela, 1-night trip
Verified

8/10 Very good

Excelente servicio, hotel bonito y cómodo

Lo mejor del hotel es su servicio, personal muy amable. Como recomendación solamente pondría black out a la cortina porque si entra algo de luz por la mañana.
Rocio, 2-night trip
Verified

10/10 Exceptional

Clayton, 3-night trip