Father’s Day and the pool was closed for maintenance
Robert
1 晚行程
6/10
Paulette
1 晚行程
2/10
Not so good
Al
3 晚行程
8/10
Overall. We traveled late. Allow late checkin and end of day it was a comfortable bed to lay down in. Low quality. Pool was covered and hot tub broken. It was fine though because we checked out early and left. Breakfast was 2 choices of cold cereal and fresh waffles. Also had loaf of bread with bread or peanut butter. Not much for breakfast. Coffee and apple juice and orange juice.
Yvonne
1 晚家庭旅行
8/10
真实旅客
1 晚行程
4/10
Sandy
1 晚行程
4/10
Beth
1 晚行程
10/10
William
1 晚家庭旅行
10/10
Fenglin
1 晚行程
2/10
The room next to us had 2 guys and a woman having sex ALL night long, 2nd night different guy and woman. We asked for a different room. The floors were filthy and the first room’s microwave door was broke. No hand soap and only one set of towels!!!
Cristina
2 晚家庭旅行
6/10
The front desk people were great, but the property itself needs work. The toilet didn't flush properly, there was mold in the bathroom and a leak in the unit above. Unfortunately, the people in that unit refused to allow the repairman to fix the leak (they wouldn't let him into the room to fix it). Finally, the water pressure was terrible and there was no hot water the second night of the stay.
Bruce
4 晚行程
6/10
Matthias
1 晚行程
2/10
No accessible second floor. Smoking in entrance. Broken faucet and spoiled food in the fridge in first room. Substitute had medications on the floor (discovered in morning), cramped floor space, fewer pillows, indecipherable A/C. Everything smelled strongly of cleaner. Curtains allowed practically all light in through top and bottom. 2nd floor ice maker broken. Breakfast was cold cereal.
Whole experience made icky by employee-hostile signs on the amenity shelf behind the counter. I suspect my issues were largely because maids aren't given sufficient time to clean thoroughly.
Jude
1 晚家庭旅行
8/10
Julie
1 晚行程
8/10
真实旅客
1 晚家庭旅行
2/10
Jessica
1 晚行程
10/10
Nanette
1 晚行程
8/10
Erick
1 晚行程
2/10
We got to the hotel between 630pm and 7pm to check in and our room still wasn't clean. We were given our keys but told to come back in an hour. When we returned the room still wasn't clean. The housekeeper was looking for a vacuum to sweep the room. One of the pillows was missing the case and there were no towels. The housekeeper went to get some from downstairs. She came back with 2 pillows and 3 towels for 5 people. While she was gone we noticed there were no trash cans, telephone or refrigerator in the room. My husband went to ask for trash cans as we couldn't call the front desk to get them. They told us they would look but never brought them to us. The shower handle was a quarter turn valve not an actual handle and the toilet didn't work. We had to pour cups of water in the tank just to get it to flush. It was also advertised online that there was a pool and hot tub but the hot tub was broken and the pool is outdoor only. I told them that they needed to fix this online because people pick hotels based on these things especially when they have kids. The hallways and stairs were not vacuumed and breakfast was lacking.
Amber
1 晚家庭旅行
10/10
My boyfriend and I had an amazing stay at the hotel!!! The staff were so friendly and helpful. We had our dog with us and they made sure to ask her name and made sure they gave her pets and praised her. We will definitely be back!!!!
Abigail
2 晚行程
4/10
Gary
5 晚行程
2/10
Our first room appeared nice but the bathroom was dirty, toilet was full to the top with feces. Got a second room and the shower curtain was ripped off and laying on the floor.