The Inn portion is on the second floor of a house that is over 100 years old. I did not realize this because I didn't see that info in their description, and I walk with a cane. Carrying my belongings up and down the stairs was difficult and required more than one trip. Also, the lock on my door would work. The downstairs of the Inn is their ice cream shop. The is no registration desk, etc, and I had to wait for one of the store employees to finish with customers before she was free to help me. It took time, two employees and several trips up and down the stairs for me before it was resolved and I could get in my room. Later in the evening,two workers arrived to see if they could solve the issue (old house, warm temps, door sticking) and theere was no further issues with the door and lock.
The room itself was quite nice, with an expansive walk-in shower. The rooms are named after ice cream flavors. Mine was a 'mini room' which was fine for my purposes. It was very clean. and since it is an old house, things like the closet door sticking were to be expected.The bed was comfortable, with nice linens.
I felt it was a change from the sameness of many hotels. But their description of the facilties needs to mention that there is no elevator, and that all rooms are on the second floor. The entrance to the building also has several stairs to climb as well. Definitely not ADA accessible.
