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Hotel Rocaval

4.0 star property
San Cristóbal de las Casas hotel with restaurant and bar/lounge

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Photo gallery for Hotel Rocaval

Compact kitchen with sink, wooden cabinet, and outdoor views through the metal grid.
Relax in a cozy bedroom with a large bed and rustic headboard, complete with a bedside table and lamp.
Relax in this inviting room with a central dining table, wooden headboard, and decorative accents.
Enter a spacious lobby with an arched stone wall, comfortable seating area, and lush greenery.
Relax in this serene space with a hammock suspended from the ceiling and a comfortable sofa.
Experience the vibrant energy of Hotel Rocaval, set in the heart of the business district. Enjoy a cup of coffee at the on-site cafe, explore Asian cuisine at Coreano Contem. Teddy's, and relax with free WiFi in your room or stroll through the garden. A shopping mall is conveniently located on site and guests can also unwind on a sunny day by spending time at either their playground or off-leash area.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet friendly
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Relax in a serene bedroom with a large bed and a stylish headboard, featuring a circular cutout. Enjoy the view from the window with a grid pattern.

Junior Room

Highlights

Balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Bungalow

Design Bungalow | 1 bedroom, premium bedding, in-room safe, desk

Design Bungalow

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

Two single beds with matching headboards, a desk, and a large window with curtains.

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Living area | 42-inch flat-screen TV with cable channels, TV

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • Grutas de San Cristóbal - 3 min walk - 0.3 km
  • Ciudad Cuauhtemoc - 16 min walk - 1.4 km
  • Santo Domingo Handicraft Market - 2 min drive - 2.2 km
  • San Cristóbal de las Casas Cathedral - 3 min drive - 2.6 km
  • Mesoamerican Museum of Jade - 3 min drive - 2.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 69 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El huarachazo - ‬8 min walk
  • ‪El 7 Mares - ‬3 min walk
  • ‪Fragola - ‬4 min walk
  • ‪Cacao Nativa - ‬1 min walk
  • ‪Al Grano - ‬6 min walk

About this property

Hotel Rocaval

Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Rocaval. Guests can visit the fitness center for a workout or grab a bite to eat at Coreano Contem. Teddy´s, which serves Asian cuisine. Other features include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 95 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Transfers

    • Airport shuttle from 9:00 AM to 7:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1270 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Shopping mall on site
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Grab bar in shower
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Coreano Contem. Teddy´s - This theme restaurant specializes in Asian cuisine.
Barra café especialidad - Onsite lobby lounge. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 1650 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 11 costs MXN 300 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1500 per night
  • Pets are allowed for an extra charge of MXN 350 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas
HELP_OUTLINE

Frequently asked questions

Does Hotel Rocaval offer free cancellation for a full refund?

Yes, Hotel Rocaval does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Rocaval?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 350 per pet, per day, and there's also a deposit of MXN 1500 per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Hotel Rocaval?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Rocaval?

Yes, an airport shuttle is available from 9:00 AM to 7:00 PM on request. The charge is MXN 1650 per vehicle one-way.

What are the check-in and check-out times at Hotel Rocaval?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Rocaval and nearby?

Hotel Rocaval has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Rocaval?

Yes, Coreano Contem. Teddy´s offers Asian cuisine.

Does Hotel Rocaval have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Rocaval like?

Hotel Rocaval is a short 14-minute walk from Ciudad Cuauhtemoc and 3 minutes' walk from Grutas de San Cristóbal.

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Hotel Rocaval Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Super pretty room! Wish we had stayed for more than one night
chantel, 1-night trip

2/10 Terrible

X
Salomon Anaya, 2-night trip

10/10 Excellent

Clean and comfortable

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
Michaela, 5-night trip

6/10 Okay

.
Gabriela, 1-night trip

6/10 Okay

It was too noisy, walking steps all days and most of the night.
Abril Cassandra, 2-night trip

8/10 Good

Is a nice comfortable hotel just the priority to customer service is not there...
2-night trip

8/10 Good

No tenia Alberca
DR. JOSE REFUGIO, 3-night trip

10/10 Excellent

Excelente atención
Monica, 1-night trip

10/10 Excellent

Deysi Yomalli, 1-night trip

8/10 Good

Buena atención
IRMA, 2-night trip

10/10 Excellent

El ambiente que se genera en dias lluviosos es espectacular
Yair, 3-night trip

10/10 Excellent

Todo muy bien
Irineo, 2-night trip

10/10 Excellent

Bien. No tiene AC; pero está bien
Gustavo Ramiro, 2-night trip

10/10 Excellent

Bien.
Gustavo Ramiro, 1-night trip

10/10 Excellent

Excelente
Gustavo Ramiro, 2-night trip

10/10 Excellent

Muy bien
Luis enrique Zarate, 5-night trip

10/10 Excellent

mireya, 1-night trip

10/10 Excellent

Hermosa la habitación y el hotel
Nohemi, 4-night trip

10/10 Excellent

Rolando, 1-night trip

8/10 Good

ALEYNA FABIOLA, 3-night trip

10/10 Excellent

Buena atencion y bonito lugar
Fausto, 1-night trip

10/10 Excellent

Excelente atención
Alan, 1-night trip

6/10 Okay

Hotel bonito pero las almohadas muy malas hay que mejorarlas
Jorge Armando, 1-night trip

10/10 Excellent

Económico trato eficiente y amabilidad al 100 Buen precio instalaciones muy buenas
Diana Araceli, 1-night trip

10/10 Excellent

El personal fue muy amable en todo momento, el hotel cuenta con todo lo necesario para pasar una estancia agradable.
Mario, 3-night trip