Hotel Rocaval

Property class: 4
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

Choose dates to view prices

Hotel Rocaval puts you just a 5-minute drive from San Cristóbal de las Casas Cathedral. Guests can visit the fitness center for a workout or grab a bite to eat at Coreano Contem. Teddy´s, which serves Asian cuisine. Other features include a bar/lounge, a snack bar/deli, and a terrace.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY333
CNY393 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a painting on the wall, and a window with curtains.

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a wall-mounted light, and a painting.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

A room with two beds, wooden walls, and a large window.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Bungalow, Multiple Beds

A cozy living room with a wooden bench, a sofa, and a dining table.

Design Bungalow, Multiple Beds

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Room, 1 King Bed

A bed with a wooden headboard, a bedside table with a lamp, and a window with a view of greenery.

Junior Room, 1 King Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • Grutas de San Cristóbal - 3 min walk - 0.3 km
  • Arco de El Carmen & Centro Cultural El Carmen - 3 min walk - 0.3 km
  • Huitepec Ecological Reserve - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 5 min drive - 2.6 km
  • Santo Domingo Handicraft Market - 8 min drive - 2.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El huarachazo - ‬8 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Antojitos Carmelita (Negro Luis) - ‬8 min walk
  • ‪Little Caesars Pizza - ‬9 min walk
  • ‪Asador La Herradura, Carnes & Cortes - ‬2 min walk

About this property

Hotel Rocaval

  • Hotel Rocaval puts you just a 5-minute drive from San Cristóbal de las Casas Cathedral. Guests can visit the fitness center for a workout or grab a bite to eat at Coreano Contem. Teddy´s, which serves Asian cuisine. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

Hotel size

    • 95 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Transfers

    • Airport shuttle from 9:00 AM to 7:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1270 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Shopping mall on site
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Grab bar in shower
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coreano Contem. Teddy´s - This theme restaurant specializes in Asian cuisine. Open daily.
Barra café especialidad - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 1650 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 11 costs MXN 300 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1500 per night
  • Pets are allowed for an extra charge of MXN 350 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Rocaval offer free cancellation for a full refund?

Yes, Hotel Rocaval does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Rocaval?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 350 per pet, per day, and there's also a deposit of MXN 1500 per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Rocaval?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Rocaval?

Yes, an airport shuttle is available from 9:00 AM to 7:00 PM on request. The charge is MXN 1650 per vehicle one-way.

What are the check-in and check-out times at Hotel Rocaval?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Rocaval and nearby?

Hotel Rocaval has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Rocaval?

Yes, Coreano Contem. Teddy´s offers Asian cuisine.

Does Hotel Rocaval have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Rocaval like?

Hotel Rocaval is a short 3-minute walk from Grutas de San Cristóbal and 3 minutes' walk from Arco de El Carmen & Centro Cultural El Carmen.

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Reviews

Hotel Rocaval Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was convenient and easily accessible right in front of the room. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Clean room. Easy parking. Within walking distance of shops and restaurants.
Verified review

10/10 Exceptional

Clean and comfortable

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
Verified review

8/10 Very good

Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Verified review

8/10 Very good

Is a nice comfortable hotel just the priority to customer service is not there...
Verified review

10/10 Exceptional

Good place to stay, they are doing some renovations , A/C maybe only not fully working but overall quite good place
Verified review

6/10 Good

they are doing their best to keep running while renovations take place, but workers starte pretty early and its noisy.
Verified review

10/10 Exceptional

Super pretty room! Wish we had stayed for more than one night
Verified review

10/10 Exceptional

Excelente
Verified review

8/10 Very good

Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
Verified review

2/10 Poor

X
Verified review

10/10 Exceptional

👍
Verified review

6/10 Good

It was too noisy, walking steps all days and most of the night.
Verified review

6/10 Good

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Verified review

8/10 Very good

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Verified review

10/10 Exceptional

Detalles menores que no mermaron la comodidas, su gimnasio se encontraba en remodelacion y el servicio de internet muy lento, todo lo demas de maravilla, la calidez de la habitacion, las vistas, el silencio
Verified review

4/10 Fair

Recepción de noche muy grosero
Verified review

8/10 Very good

La cama en muy mal estado
Verified review

6/10 Good

EL HOTEL BIEN SOLO TIENE UN DETALLE PRINCIPAL EL RUIDO, HAY DEMASIADO DESDE MUY TEMPRANO, POR ESO NO LO VOLVERIA A ELEGIR.
Verified review

10/10 Exceptional

Hotel muy tranquilo con personal muy servicial .
Verified review

2/10 Poor

Pesimo.
Verified review

8/10 Very good

Habitación en buenas condiciones, AC un poco ruidoso.
Verified review

8/10 Very good

El Aseo de pisos deja que desear. El baño muy pequeño toallas muy gastadas. Pero bien en general
Verified review

8/10 Very good

No hay muchas opciones de desayuno, pero para descansar las habitaciones son amplias y aisladas del ruido.
Verified review

2/10 Poor

No vayan a rentar sus “Suites”, son malas, incómodas, pequeñas y calurosas. Nada tienen que ver con las fotos de su publicación
Verified review

8/10 Very good

Lugar muy bien ubicado