The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel with 2 restaurants, near Michigan Avenue

Choose dates to view prices

On Michigan Avenue, The Gwen, a Luxury Collection Hotel offers an elegant retreat with two on-site restaurants serving Mediterranean cuisine and al fresco dining. Take in the city views from the rooftop terrace or stroll through the garden; with a 24-hour gym and helpful staff nearby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • 24-hour business center
  • Business center
  • 14 meeting rooms
  • Terrace

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY1,648
CNY2,137 total
includes taxes & fees
Apr 4 - Apr 5

Why we love this property

Luxury garden haven
Marvel at this luxury hotel's tranquil garden oasis. The rooftop terrace provides a perfect perch for soaking in breathtaking views.
Mediterranean taste
Food lovers can indulge in Mediterranean cuisine at 2 restaurants with al fresco dining. A bar and breakfast options complete the culinary journey.
Dreamy sleep experience
Slip into plush bathrobes and rest on hypo-allergenic premium bedding with Frette Italian sheets. Blackout drapes await for peaceful slumber.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Terrace

  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed, Terrace

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
521 North Rush Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Northwestern Memorial Hospital - 5 min walk - 0.4 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Chicago Theatre - 9 min walk - 0.8 km
  • Millennium Park - 11 min walk - 0.8 km

Getting around

  • Chicago Midway Airport (MDW) - 39 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 45 min drive
  • Chicago, IL (PWK-Chicago Executive) - 52 min drive
  • Chicago Clybourn Station - 5 min drive
  • Millennium Station - 11 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

Restaurants

  • ‪Eataly - ‬2 min walk
  • ‪Upstairs at The Gwen - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you just steps from Michigan Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
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Pets

    • Pets allowed (2 total, up to 24 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 79.00 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Conference space (3388 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 1928
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Covered valet parking costs USD 79.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 24 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes. Valet parking costs USD 79.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.

Is there an onsite casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min walk) is nearby.

What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?

Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a 24-hour fitness center and a garden.

Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.

What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a short 3-minute walk from Grand Station (Red Line) and 2 minutes' walk from Michigan Avenue.

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Reviews

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant and bar on site were wonderful and offered a great dining experience. (6 reviews)
  • Self-parking option is convenient and extremely comfortable. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Bed
Bathroom
Bar
Lobby
Restaurant
Food
Concierge

Reviews

Verified

10/10 Exceptional

One of my favorite hotels in Chicago. Always an excellent stay.
Liane, 1-night trip
Verified

10/10 Exceptional

The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully!
Alicia K, 1-night trip
Verified

10/10 Exceptional

We rooms are always lovely and we had breakfast both mornings at your hotel. Meridith waited on us both days and she was excellent. Personable and welcoming.
Dianne, 2-night trip
Verified

8/10 Very good

Booking by a third party seems to irritate the staff at check in
Billie, 4-night trip
Verified

4/10 Fair

The rooms had nothing in them, Barr bones. It was terrible. No mini bar or coffee pots. Great run though.
Julianna, 3-night trip
Verified

10/10 Exceptional

Nice hotel, good breakfast
Erica, 2-night trip
Verified

10/10 Exceptional

Perfect stay. Highly recommend
David, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel! Love the lobby bar and the rooftop seating with gorgeous fire tables offer lovely city landscape backdrops for amazing photos. Bonus points for being connected to Nordstrom/ my husband always appreciates sitting at the Nordstrom bar while I shop! The cookies and good beverage credits for complimentary cocktails is a nice touch. They also threw in complimentary tix to the Skydeck at John Hancock- we didn’t have time to use them but nice touch! Super fast elevators and every employee was eager to please. Rooms in smaller side (we had a deluxe king) but had everything one would need.
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Loved my stay!
Sandra, 3-night trip
Verified

10/10 Exceptional

Location, convenience, helpful staff
Charlene, 1-night trip
Verified

10/10 Exceptional

Weekend getaway. Beautiful hotel great service.
Macela, 1-night trip
Verified

10/10 Exceptional

Overall wonderful property no complaints at all fine dining and shopping walking distance. The hotel is aesthetically pleasing and staff very polite and accommodating.
Alaysza, 2-night trip
Verified

10/10 Exceptional

Comfortable beds, lovely ambience and great location.
Dianne, 2-night trip
Verified

10/10 Exceptional

Phenomenal location, so many things within walking distance
Cory, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, wonderful stay!
Anna, 1-night trip
Verified

10/10 Exceptional

Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Lynn, 1-night trip
Verified

10/10 Exceptional

Beautiful and clean rooms, nice location, really good restaurant and bar.
Nicole, 2-night trip
Verified

10/10 Exceptional

The hotel was clean restaurant food was great it’s convenient and by everything
Nikkyo, 3-night trip
Verified

8/10 Very good

This hotel is located on the Best spot in Chicago, walking distance to everything . I would definitely stay there again.
Patricia, 2-night trip
Verified

10/10 Exceptional

Awesome place to stay. Had a great time in this hotel. Will come back again.
Ronald, 3-night trip
Verified

10/10 Exceptional

Excellent. I love this hotel. Very beautiful snd great location.
Delena, 1-night trip
Verified

10/10 Exceptional

Gwen stayed at The Gwen

Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
2-night trip
Verified

10/10 Exceptional

Made everything so easy and Convenient
Carlos, 1-night trip
Verified

6/10 Good

Arrived at around 3pm.....rooms not ready...give us 20 minutes and we will notify you when one is available. Okay, sure...(it was really late in the day already...but it is holidays so)....go sit in bar area and have food. No notification....so close to 4pm re-approach front desk. Room is ready... That is one of the latest check-ins I have ever had. We had an engagement that started at 5pm...so it was less than ideal.
Darryl, 2-night trip
Verified

8/10 Very good

I liked the hotel a lot. I would stay here again.
IAN, 1-night trip