On Michigan Avenue, The Gwen, a Luxury Collection Hotel offers an elegant retreat with two on-site restaurants serving Mediterranean cuisine and al fresco dining. Take in the city views from the rooftop terrace or stroll through the garden; with a 24-hour gym and helpful staff nearby.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pet friendly
Free WiFi
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness center
Valet parking
24-hour room service
24-hour business center
Business center
14 meeting rooms
Terrace
Feel at home (6)
Refrigerator
Private bathroom
Separate bathtub and shower
Premium TV channels
Garden
Terrace
The current price is CNY2,514
CNY2,514
CNY3,192 total
includes taxes & fees
May 22 - May 23
Why we love this property
Mediterranean taste
Food lovers can indulge in Mediterranean cuisine at 2 restaurants with al fresco dining. A bar and breakfast options complete the culinary journey.
Dreamy sleep experience
Slip into plush bathrobes and rest on hypo-allergenic premium bedding with Frette Italian sheets. Blackout drapes await for peaceful slumber.
Chicago, IL (PWK-Chicago Executive) - 52 min drive
Chicago Clybourn Station - 5 min drive
Millennium Station - 11 min walk
Chicago Van Buren Street Station - 21 min walk
Grand Station (Red Line) - 3 min walk
Chicago Station (Red Line) - 10 min walk
State Station - 10 min walk
Restaurants
Eataly - 2 min walk
Upstairs at The Gwen - 1 min walk
Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 2 min walk
Shake Shack - 2 min walk
Joe's Seafood, Prime Steak & Stone Crab - 1 min walk
About this property
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you just steps from Michigan Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.
At a glance
DONE
Hotel size
311 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (2 total, up to 24 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 79.00 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Refundable deposits
Deposit: USD 150.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 29.74 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per pet, per stay
Parking
Covered valet parking costs USD 79.00 per day with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection
Frequently asked questions
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 24 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes. Valet parking costs USD 79.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min walk) is nearby.
What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.
What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a short 3-minute walk from Grand Station (Red Line) and 2 minutes' walk from Michigan Avenue.
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Reviews
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.8
Location
9.4
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Self-parking option is convenient and extremely comfortable. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Bed
Lobby
Bathroom
Bar
Restaurant
Food
Concierge
Reviews
Verified
10/10 Exceptional
Apr 2, 2026
Well connected and close to everything. Comfortable room. Would suggest that Tea/coffee machine should be included as standard in the room - it is available on request.
Karna Athanasios
Karna Athanasios, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Great location, quiet and clean.
Laurette
Laurette, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Clean room, nice staff
Dalia
Dalia, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully!
Alicia K
Alicia K, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Nice hotel, good breakfast
Erica
Erica, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Beautiful hotel! Love the lobby bar and the rooftop seating with gorgeous fire tables offer lovely city landscape backdrops for amazing photos. Bonus points for being connected to Nordstrom/ my husband always appreciates sitting at the Nordstrom bar while I shop! The cookies and good beverage credits for complimentary cocktails is a nice touch. They also threw in complimentary tix to the Skydeck at John Hancock- we didn’t have time to use them but nice touch! Super fast elevators and every employee was eager to please. Rooms in smaller side (we had a deluxe king) but had everything one would need.
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2025
Comfortable beds, lovely ambience and great location.
Dianne
Dianne, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2025
Beautiful and clean rooms, nice location, really good restaurant and bar.
Nicole
Nicole, 2-night trip
Verified
10/10 Exceptional
May 24, 2025
Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Lynn
Lynn, 1-night trip
Verified
10/10 Exceptional
Feb 19, 2025
The hotel was clean restaurant food was great it’s convenient and by everything
Nikkyo
Nikkyo, 3-night trip
Verified
8/10 Very good
Apr 6, 2025
This hotel is located on the Best spot in Chicago, walking distance to everything . I would definitely stay there again.
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
Excellent. I love this hotel. Very beautiful snd great location.
Delena
Delena, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Gwen stayed at The Gwen
Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 21, 2025
Anniversary stay
Very Relaxing and Peaceful
Vernice
Vernice, 2-night trip
Verified
10/10 Exceptional
Jul 1, 2024
Highly recommend this hotel! The location is great, the rooms are spacious, and the staff is very friendly.
Cara
Cara, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2024
Great hotel with good amenities
location was very walkable
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Everyone was so friendly. Great location! Bed was very comfy!
Meghan
Meghan, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2024
The rooms and service were awesome
Derrick
Derrick, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2024
For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
May 4, 2025
Chic hotel
Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Kena
Kena, 2-night trip
Verified
6/10 Good
Dec 19, 2025
Arrived at around 3pm.....rooms not ready...give us 20 minutes and we will notify you when one is available. Okay, sure...(it was really late in the day already...but it is holidays so)....go sit in bar area and have food. No notification....so close to 4pm re-approach front desk. Room is ready... That is one of the latest check-ins I have ever had. We had an engagement that started at 5pm...so it was less than ideal.
Darryl
Darryl, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
Staff was very accommodating no matter the request. So many activities and places to eat in walking distance
michael
michael, 3-night trip
Verified
10/10 Exceptional
Nov 19, 2023
Love the hotel rooms were wonderful
Roberta
Roberta, 1-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Beautiful place. Parking $45 per day but plenty of spots and right across street from hotel. Very convenient. Close to restaurants in walking distance.
Angela
Angela, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Our second stay here - not disappointed
We thought that the $90 breakfast was a bit too high to pay for what we got for two people. We saw other plates delivered about 15 minutes after ours were more substantial. The offerings on ours were pretty thin.
The service and every single staff person that we encountered were top drawer. The room was immaculate.
Definitely would come back here again.