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Zanzibar Serena Hotel

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On the sun-kissed shores of Nakupenda Beach, Zanzibar Serena Hotel offers a tranquil retreat. Unwind with a facial at the spa, lounge by the outdoor pool or indulge in seafood at one of two on-site restaurants. Enjoy free daily manager's reception and WiFi in your room.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is CNY2,041
CNY2,660 total
includes taxes & fees
May 27 - May 28

Why we love this property

Beach bliss
White sand shores await at this beachside hotel. Beach towels, umbrellas, and loungers provide comfort while nearby snorkeling and windsurfing offer adventure.
Work and play paradise
This hotel sits in the city center with a 24-hour business center and meeting room. After work, guests can enjoy the spa, poolside bar, and beach access.
Serene spa escape
A full-service spa offers daily indulgence with body scrubs, facials, and couples treatments. Garden views enhance this hotel's relaxing atmosphere.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double room

Standard Double room | Premium bedding, minibar, in-room safe, individually furnished

Standard Double room

8.0 out of 10
Very good
(9 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room, Ocean View

Superior Double or Twin Room, Ocean View | Premium bedding, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Ocean View

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Living room | 21-inch LCD TV with satellite channels, TV

Executive Suite

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually furnished

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Prime Room Sea View

Premium bedding, minibar, in-room safe, individually furnished

Prime Room Sea View

  • Sleeps 2
  • Free WiFi

Executive Double Suite

  • Sleeps 2
  • Free WiFi

Premium Double Suite

  • Sleeps 2
  • Free WiFi

Single Prime Suite For Single Use

  • Sleeps 1
  • Free WiFi

View all photos for Executive Suite

Living area | 21-inch LCD TV with satellite channels, TV

Executive Suite

  • Sleeps 2
  • Free WiFi

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8.6 out of 10, Excellent, 976 reviews
The price is CNY678
CNY929 total
includes taxes & fees
Jun 3 - Jun 4
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About the neighborhood

Map
Kelele Square, Stone Town, Zanzibar Town

What's nearby

  • Shangani Beach - 1 min walk - 0.0 km
  • Nakupenda Beach - 2 min walk - 0.2 km
  • Old Fort - 3 min walk - 0.3 km
  • Forodhani Gardens - 5 min walk - 0.5 km
  • Slave Market - 10 min walk - 0.9 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Forodhani Park - ‬7 min walk
  • ‪Livingstone Beach Restaurant - ‬4 min walk
  • ‪House of Karafuu - ‬6 min walk
  • ‪Maru Maru Terrace Restaurant - ‬6 min walk
  • ‪Mama Mia Gelato - Stone Town - ‬4 min walk

About this property

Zanzibar Serena Hotel

  • At Zanzibar Serena Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Nakupenda Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Baharia Restaurant, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 10:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (621 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Dining

Baharia Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Terrace Restaurant - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 5.00 per person, per night
  • An effective city/local tax rate of 12.00 percent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90800 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number Z0000010668

Also known as

Hotel Serena Zanzibar

Serena Hotel Zanzibar

Serena Zanzibar

Serena Zanzibar Hotel

Zanzibar Serena

Zanzibar Serena Hotel

Zanzibar Serena Hotel Hotel

Zanzibar Serena Hotel Zanzibar Town

Zanzibar Serena Hotel Hotel Zanzibar Town

Frequently asked questions

Does Zanzibar Serena Hotel offer free cancellation for a full refund?

Yes, Zanzibar Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Zanzibar Serena Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Zanzibar Serena Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Zanzibar Serena Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Zanzibar Serena Hotel?

Yes, an airport shuttle is available. The charge is USD 90800 per person one-way.

What are the check-in and check-out times at Zanzibar Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Zanzibar Serena Hotel and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Zanzibar Serena Hotel also has an arcade and a picnic area, as well as a garden.

Are there restaurants at or near Zanzibar Serena Hotel?

Yes, there are 2 onsite restaurants, featuring seafood and ocean views.

Does Zanzibar Serena Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Zanzibar Serena Hotel like?

Zanzibar Serena Hotel is on Shangani Beach in Stone Town, a short 1-minute walk from Nakupenda Beach and 6 minutes' walk from Forodhani Gardens.

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Reviews

Zanzibar Serena Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is clean, attractive, and large, offering a lovely experience for guests. (8 reviews)
  • Breakfast was plentiful, delicious, and had everything desired with excellent service. (7 reviews)
  • The hotel's beach location offers beautiful views and direct access to the ocean. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Food
Beach
Breakfast
View

Reviews

Verified

8/10 Very good

Nice place to stay. Nice location around to visit.
Antonio, 1-night trip
Verified

10/10 Exceptional

Amazing place, good location and nice staff
Sumaiya, 3-night trip
Verified

10/10 Exceptional

Perfect combination between town, beach and pool. Ideal location for walking excursions is Stone Town. Clean and comfy rooms overlooking the ocean, friendly and helpful staff all over the place.
Joachim, 2-night trip
Verified

10/10 Exceptional

Staff were lovely, the hotel is beautifully located on the ocean with a great pool. Lots of character
Eve, 1-night trip
Verified

10/10 Exceptional

Great Stay

Wonderful hotel on the beach in Stone Town. Very friendly staff, excellent breakfast buffet. Nice views and pool.
Teresa, 3-night trip
Verified

10/10 Exceptional

Beautiful property, great service, delicious food!!
katherine, 1-night trip
Verified

10/10 Exceptional

Hotel was marvelous - great location, fabulous views of the ocean and the friendliest staff we've ever had
Our balcony overlooking the Indian Ocean
Wonderful room
Interesting decor
Architectural delight
Thomas, 3-night trip
Verified

10/10 Exceptional

The room was beautiful and very clean. Staff were very pleasant and helpful. The food was wonderful. And a great location for walking around Stone Town which was very safe. In all an excellent stay.
Catherine, 1-night trip
Verified

10/10 Exceptional

Beautiful property Amazing Staff Shoutout to David and the breakfast staff they are amazing!!
Nesan, 4-night trip
Verified

10/10 Exceptional

Very friendly staff, beautiful hotel.
Nancy, 2-night trip
Verified

10/10 Exceptional

This is a lovely hotel in a historic building. It’s walking distance to all the sights of Stonetown. Our room was clean and comfortable. The balcony looked out to the Indian Ocean. Staff were very helpful and friendly, particularly the receptionist who helped us with booking our transfer to the airport at the end of our stay.
catriona, 2-night trip
Verified

8/10 Very good

The location and pool were great. The restaurant food was excellent, free breakfast excellent. Pool service from Damian especially was fabulous.
Angela, 3-night trip
Verified

10/10 Exceptional

Beautiful, historic property with amazing views. Everyone working there was friendly.
Aateqa, 1-night trip
Verified

10/10 Exceptional

Great location, staff very courteous. I had a great room with a balcony facing the ocean. Very comfortable. Breakfast was plentiful and delicious.
Jane, 2-night trip
Verified

10/10 Exceptional

Absolutely amazing! I will definitely be back. Everyone treats you like family. Excellent service. Fabulous food. Beautiful accommodations.
Diana, 2-night trip
Verified

10/10 Exceptional

Excellent

Excellent service from the time we arrived to the time we left.
2-night trip
Verified

10/10 Exceptional

Fantastic Amazing

Excellent Service with excellent Friendly Staff
Bashir, 3-night trip
Verified

10/10 Exceptional

Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained.
Kara, 6-night trip
Verified

10/10 Exceptional

My third stay here! I love Zanzibar and love staying here. It's so convenient to everything and the staff are exceptional. Big Joe is always there to welcome us! And Johannes and Suliman also are great. Food is good, view is spectacular, rooms are big and have an "Old World" feel. I love it here!
Laureen, 5-night trip
Verified

10/10 Exceptional

Superbly helpful and friendly staff. Located in a very central area….easy to walk to nearby attractions like Freddie Mercury house etc. Plenty of taxis right outside the hotel. Hotel staff very very friendly and helpful for organizing any tours/taxis.
Alka, 5-night trip
Verified

10/10 Exceptional

Wonderful staff. Responsive and friendly. Charming room. Well furnished and cared for. Pool is clean and attractive.
Jean A, 3-night trip
Verified

8/10 Very good

Great location

Excellent location next to the beach with a very nice pool. Shame the sea has some litter in it. The bar service around the pool is very slow. The young staff in particular need to learn more English and a sense of urgency. Stone town is very interesting but beware fake guides
Alastair, 4-night trip
Verified

6/10 Good

Really nice hotel - needs an upgrade

The hotel has a great location, and a really nice pool. But there are stairs to get everywhere. No elevators. The staff was exceptionally service minded - and helpful. But we did not get any recognition for the Hotels.com membership - we should have gotten a bottle of wine and som discount on the VIP membership.
Lisbeth, 2-night trip
Verified

10/10 Exceptional

Lovely property in a quiet corner of Stonetown. Great swimming pool. Historic quality of hotel added a charming feel. Most rooms overlook the ocean. The amenities were complete and the room was very comfortable. Spend a little extra to get an outside balcony or verandah. The staff was wonderful and helpful. There are lots of restaurants nearby. I can't speak for the food at the on property restaurant since I had to leave early and skipped the breakfast. I would definitely stay here again on a Stonetown visit.
cindy, 1-night trip
Verified

4/10 Fair

The property is in a good location but is extremely tired and old fashioned. They are installing an elevator but this was right next to our room so very noisy works. The entire facilities need a major renovation. The staff were wonderful especially Johannes in the concierge.
Ian, 3-night trip