Lakefront charm meets modern convenience at The Black Swan Lee - Lenox, Ascend Hotel Collection. Enjoy continental breakfast, Indian cuisine at Mint restaurant, and activities like kayaking or fishing on the lake. With a 24-hour gym and free in-room WiFi, this hotel is perfect for adventurous travelers who appreciate a helpful staff.
Berkshire Mountain Country Store - 3 min drive - 2.1 km
Lee Library - 3 min drive - 2.1 km
Getting around
Pittsfield, MA (PSF-Pittsfield Municipal) - 17 min drive
Hudson, NY (HCC-Columbia County) - 47 min drive
Westfield, MA (BAF-Barnes Municipal) - 47 min drive
Albany Intl. Airport (ALB) - 61 min drive
Pittsfield Intermodal Transportation Center - 19 min drive
Pittsfield Station - 23 min drive
Restaurants
McDonald's - 20 min drive
Dunkin' - 4 min drive
McDonald's - 4 min drive
Starbucks - 4 min drive
Vivaldi's Pizza - 3 min drive
About this property
The Black Swan Lee - Lenox, an Ascend Collection Hotel
The Black Swan Lee - Lenox, an Ascend Collection Hotel puts you within a 10-minute drive of Tanglewood Music Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Mint, Indian Lakeside Din, which serves Indian cuisine and is open for lunch and dinner. Fellow travelers say great things about the helpful staff and restaurant.
At a glance
DONE
Hotel size
52 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
One child (17 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Limited onsite parking (max 1 space per unit)
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Coffee/tea in a common area
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Kayaking
Motor boating
Personal watercraft (motorized)
Fishing
Beach nearby
Golfing nearby
Mountain climbing nearby
Ski lessons nearby
Snowboarding nearby
Winery tours nearby
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Picnic area
24-hour fitness center
Uses some LED lighting
Water dispenser
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Front entrance ramp
Wheelchairs available on site
Closed captioned TV
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Smooth flooring in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
42-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Alarm clock
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
Uses some LED lighting
Special features
Dining
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0006791500
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee
Frequently asked questions
Does The Black Swan Lee - Lenox, an Ascend Collection Hotel offer free cancellation for a full refund?
Yes, The Black Swan Lee - Lenox, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Black Swan Lee - Lenox, an Ascend Collection Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Black Swan Lee - Lenox, an Ascend Collection Hotel?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at The Black Swan Lee - Lenox, an Ascend Collection Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Black Swan Lee - Lenox, an Ascend Collection Hotel and nearby?
Have fun with onsite activities like kayaking, fishing, and motor boating. Enjoy amenities like a 24-hour fitness center and a picnic area.
Are there restaurants at or near The Black Swan Lee - Lenox, an Ascend Collection Hotel?
Yes, Mint, Indian Lakeside Din offers Indian cuisine.
What's the area around The Black Swan Lee - Lenox, an Ascend Collection Hotel like?
The Black Swan Lee - Lenox, an Ascend Collection Hotel is located on the waterfront.
Popular attractions include Tanglewood Music Center, which is 8 minutes away by car.
Travelers say that the hotel is in a great location.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.6
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with good food options and a 24-hour coffee station. (75 reviews)
The property is pet friendly and welcoming to dogs, with many guests bringing their pets along. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Lake
Service staff
Breakfast
View
Location
Restaurant
Indian restaurant
Bed
Lake view
Reviews
Verified
8/10 Very good
Mar 12, 2026
Nice place to stay. Beautiful pond and lovely continental breakfast
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
The room was immaculate, the bed was very comfortable and the setting for the inn is beautiful and serene.
The staff was very courteous, the breakfast was very nice and the 24 hour coffee bar was an added plus.
Wonderful Indian restaurant!
Anjani R.
Anjani R., 3-night trip
Verified
10/10 Exceptional
Dec 31, 2025
The rooms were beautiful and the lake was so perfect. Fanastic place to be for the holidays
Autumn
Autumn, 4-night trip
Verified
6/10 Good
Jan 1, 2026
Breakfast and hotel were along the lines of a 3 star hotel BUT the location was great and staff was very kind and welcoming.
Christine
Christine, 4-night trip
Verified
8/10 Very good
Mar 15, 2026
The room I had was clean and updated.
Rest of the hotel is old and walls are very thin
Lake view and continental breakfast was very good
susanne L
susanne L, 1-night trip
Verified
8/10 Very good
Apr 11, 2026
Breakfast was good, bed comfortable, lake is very pretty in the morning, great location. My room was very clean.
The hallways are a bit shabby, especially the stairs which were dirty. I would come back for sure though, because I've stayed there before and it is a good value. And I know the restaurant. It's great!!
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Room was clean and the staff was super friendly and helpful!
Ethan
Ethan, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
The staff is super friendly and accommodating. The location is quiet. We stayed during the winter, but the lake view from the restaurant and breakfast area were really nice. The hotel was well kept and clean. We’ll definitely stay there again.
Victor
Victor, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
It’s an older property, but clean and comfortable. The staff was extremely friendly and welcoming.
Leon
Leon, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
The staff was so kind and helpful and the rooms were clean and comfortable. This is now my go-to place to stay in the Berkshires!
Elisabeth
Elisabeth, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Great Indian restaurant in the hotel!
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Very friendly and helpful woman at reception desk. Loved the Indian restaurant Mint right in the hotel.
Ellen
Ellen, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Perfectly Clean. Great Service. Beautiful Place!
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Loved the bathroom heat lamp and plenty of nice towels as well as the 24-hour coffee station with latte, cappuccino, espresso, etc. options!
Beautiful breakfast view of the lake and friendly, helpful staff. We'll stay here again when we're in the area!
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Great stay, relaxing with lake views
Nicholas
Nicholas, 3-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Great service. Attentive staff. Great location. Rooms clean and comfortable. Thanks for another great stay!
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Great staff around the board. Great location.
William
William, 2-night trip
Verified
10/10 Exceptional
May 7, 2025
Great location, friendly staff, and clean/comfortable room!
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
The room was great, with a balcony and indoor fireplace.
The lake was beautiful, renting a kayak and exploring made for a great morning.
The surrounding areas made things even more enjoyable, providing great hiking and scenery
Brandon
Brandon, 3-night trip
Verified
8/10 Very good
Oct 21, 2025
You had a lake view room, we loved to sit outside and enjoy the lake , the birds , the foliage , next a kayak ride will be amazing , the breakfast was just enough , loved the view to the lake from there too .
Christina
Christina, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The room was nice, but wish we would have asked for the lake view. The breakfast area was really nice and they had good food. The coffee machine was available 24/7 and it made a pretty good mocha!
terri
terri, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Clean and friendly
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Beautiful hotel and very friendly staff.
Sylwia
Sylwia, 2-night trip
Verified
8/10 Very good
Dec 16, 2025
The room was immaculate and comfortable. Having an onsite restaurant (and a quality one at that!) was a definite plus. We were there in the cold of winter so the lakeview was just thst. We wojld considrr returning in warmer weather with the kids/ grandkids as the environment is family friendly.
Melody
Melody, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Awesome Stay
View of the lake was lovely! Breakfast was fine—yogurt, eggs, pancakes and cereal. Coffee was plentiful!