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Mercure Hotel Mainz City Center

3.5 star property
City-center Mainz hotel with bar/lounge

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Photo gallery for Mercure Hotel Mainz City Center

Reception hall
Front of property
Lobby sitting area
Privilege, Double Room | 1 bedroom, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 24.50 per person)
In the heart of Neustadt, Mercure Hotel Mainz City Center is a haven for shopping enthusiasts. Enjoy on-site shopping, a coffee shop/cafe and dry cleaning/laundry services. Connect to in-room WiFi or unwind with coffee/tea in the lobby while exploring conference space and meeting rooms nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY651
CNY696 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room

Privilege, Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Privilege, Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Minibar (some free items)
TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is CNY715
CNY765 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
Kaiserstraße 7, Mainz, RP, 55116

What's nearby

  • Rheingoldhalle - 12 min walk - 1.1 km
  • Mainz Cathedral - 13 min walk - 1.2 km
  • Gutenberg Museum - 15 min walk - 1.3 km
  • Zollhafen Mainz - 16 min walk - 1.4 km
  • Gutenberg University - 3 min drive - 3.1 km

Getting around

  • Mainz (QFZ-Mainz Finthen) - 13 min drive
  • Frankfurt Airport (FRA) - 33 min drive
  • Mannheim (MHG) - 65 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 66 min drive
  • Mainz (QMZ-Mainz Train Station) - 2 min walk
  • Mainz Central Station - 3 min walk
  • Mainz Römisches Theater Station - 22 min walk
  • Mainz Central Station Tram Stop - 3 min walk
  • Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 6 min walk

Restaurants

  • ‪Zenz Wirtshaus - ‬3 min walk
  • ‪Ukiyo Coffee - ‬3 min walk
  • ‪Willichs - ‬3 min walk
  • ‪Citystar - ‬3 min walk
  • ‪Nirgendwo - ‬3 min walk

About this property

Mercure Hotel Mainz City Center

Located near a train station, Mercure Hotel Mainz City Center is a great choice for a stay in Mainz. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Mainz Central Station Tram Stop is 3 minutes and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 6 minutes.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 328 ft (EUR 16 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Beach nearby
  • Discount at nearby fitness center
  • Mountain biking nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Kaisers - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 18.50 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per day

Parking

  • Parking is available nearby and costs EUR 16 per day (328 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Does Mercure Hotel Mainz City Center offer free cancellation for a full refund?

Yes, Mercure Hotel Mainz City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Mainz City Center?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Mercure Hotel Mainz City Center?

No, this hotel doesn't have a casino, but Kurhaus (18-min drive) is nearby.

What is there to do at Mercure Hotel Mainz City Center and nearby?

Have fun during the warmer months with activities nearby such as mountain biking.

What's the area around Mercure Hotel Mainz City Center like?

Mercure Hotel Mainz City Center is in Neustadt, a short 3-minute walk from Mainz Central Station Tram Stop and 13 minutes' walk from Mainz Cathedral.

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Mercure Hotel Mainz City Center Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Water
Location
Building
Bathroom
Lobby

Reviews

8/10 Very good

People and location were great.
Ranald, 3-night trip

10/10 Exceptional

清潔で快適

駅からも近く、アルトシュタットへも徒歩圏内で行くことができる。部屋はエアコンも付いていて、電気ポットもあり、便利だった。掃除も行き届いていた。タオルの交換について今やヨーロッパでは床に落としておかなければ交換してもらえないということは常識になっているのか、どこにもその案内がなかったので、（もしかしたら、、と少し期待をしたがやはり変えてなかった）わかってはいるが、ステッカーを張っておいてくれるとより分かりやすいのではと思った。
Reiko, 3-night trip

8/10 Very good

.
Marta, 2-night trip

8/10 Very good

Sijainti erinomainen. Rautatieasemalta parisataa metriä, asema ei näy eikä kuulu mutta helppo operoida. Keskustaan myös lyhyt matka. Aamupala perusok. Hyvä ilmastointi. Miinusta ehdottomasti siitä, että ainakin 6. kerroksen käytävällä ja huoneessa haisi home. Aulassa sitä ei huomannut.
Ville-Matti, 3-night trip

8/10 Very good

Goed hotel, centrale ligging. Goed ontbijt
Patrick, 1-night trip

10/10 Exceptional

Heerlijk koele kamer en erg goed ontbijt
Jacquelien, 1-night trip

10/10 Exceptional

Tout était parfait !
Hubert, 1-night trip

10/10 Exceptional

Great location for town and the staff were excellent and very friendly 👌
mark, 3-night trip

8/10 Very good

Nice hotel

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.
Seth, 1-night trip

10/10 Exceptional

Great First Night in Germany

Great stay for one night. Breakfast was very nice.
Jill, 1-night trip

10/10 Exceptional

Fantastic stay

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.
Rachel, 2-night trip

10/10 Exceptional

Lovely Mainz

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.
Tiziana, 2-night trip

8/10 Very good

Excellent location.

Within walking distance to trains station.
Shoong Chook, 1-night trip

8/10 Very good

Very nice and helpful front desk staff
Robert, 3-night trip

10/10 Exceptional

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.
Cynthia, 1-night trip

10/10 Exceptional

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.
Eric, 2-night trip

10/10 Exceptional

Great hotel in centre of Mainz

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy
Michael, 4-night trip

6/10 Good

交通の便が良いのみで 部屋の設備は価格に全く見合っていないです。
NOBUYOSHI, 1-night trip

10/10 Exceptional

Good location and great value

Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return.
3-night trip

8/10 Very good

dejligt hotel.

dejligt hotel, god beliggenhed, rene og pæne værelser, gode senge. venligt og hjælpsomt personale. vi havde lidt problemer med parkering. da parkeringshuset i nærheden, da vi ikke fik en parkscein billet da vi kørte ind. der var også en del gravearbejde i området. men vi fandt ud af det.
Birgitte, 3-night trip

10/10 Exceptional

no problem
Jun, 4-night trip

4/10 Fair

A C didn’t work for my entire stay and staff was fairly unhelpful.
Charles, 1-night trip

6/10 Good

No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms
Suzanne, 2-night trip

4/10 Fair

The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.
Heidi, 1-night trip

4/10 Fair

Stay away - No privacy - Doors cannot be locked

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel
Aamir, 2-night trip