Does Kasa La Monarca San Francisco offer free cancellation for a full refund?

Yes, Kasa La Monarca San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kasa La Monarca San Francisco?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Kasa La Monarca San Francisco?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Kasa La Monarca San Francisco?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What's the area around Kasa La Monarca San Francisco like?

Kasa La Monarca San Francisco is in Union Square, a short 4-minute walk from Powell St & Sutter St Stop and 18 minutes' walk from Moscone Convention Center.

Kasa La Monarca San Francisco, San Francisco: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 29, 2025

The room was very clean! Yes, there were shops nearby. Laundry was coin-operated. You need to provide your own detergent and fabric softener.

Jessa Rae, 1-night trip

2/10 Poor

Oct 16, 2025

This place has a mold problem. I went to the bathroom of my room and there was mold on the shower liner, ceiling, and walls of the shower in the grout. The smell alone alerts you to the mold, and the service team told me that they conducted an investigation and told me that what I was seeing wasn’t mold, but provided no insight as to what it was. It most definitely is mold and there is a moisture problem that makes the building perfect for fungal problems.

Saiba, 3-night trip

10/10 Exceptional

Jun 5, 2025

Its perfect

Jakub, 5-night trip

2/10 Poor

Jul 25, 2025

Sierrah, 4-night trip

10/10 Exceptional

Jul 29, 2024

Great service

Hamid, 8-night trip

8/10 Very good

Jan 27, 2024

Clean room and easy to check in. Some parking along the street out front if available, room was a decent size with a mini fridge which was great, walked to most attractions in half an hour so location was good for us.

Kelsie, 2-night trip

10/10 Exceptional

Oct 29, 2023

We really loved our stay at the property! It felt so homey ! We are truly satisfied! Everything’s great and even our virtual concierge was very proactive and attentive. We definitely recommend this to everyone 👍👍 until next time

Dulce, 2-night trip

8/10 Very good

Sep 17, 2022

Overall we found Kasa La Monarca comfortable and conveniently located. Although not a major setback, we suggest washing the windows of the room. We could hardly see out of them!

Jessica, 4-night trip

6/10 Good

Sep 17, 2022

Improvement needed

The tv signal was bad and a pair of dirty socks in bathroom. 2 people in room only 1 Bath towel

Jeannie, 1-night trip

4/10 Fair

Jun 7, 2023

Lack of prompt service. When I checked into my room, it smelled like smoke so I requested another room. But it took more than 30 minutes for them to get me a new room. Then there was the dumb room code change. When I changed my room, they had to give me a new code for my room. But they didn't give me a new code to get into the building. The first day was very chaotic so I wasn't pleased at all.

Andy, 3-night trip

2/10 Poor

Aug 1, 2024

Simply Terrible! Please Read!

Terrible! Don’t book this hotel. The quality, cleanliness, management and overall vibe are simply terrible. The room had broken furniture, nasty rug with stains everywhere, drawers with food crumbs and dust, stuffy room that smells really bad and that has never been renovated. The fans in the bathroom were loud. There was no hot water. There is no front desk at the hotel. Everything is handled virtually. Customer service refused to issue a refund after I requested an early check out. This is despite the pictures I shared, all the phone conversations, text messages, emails and having to wait several hours. They refused to accommodate in any way even though I had booked a full week and simply wanted to leave.

Karim, 7-night trip

4/10 Fair

Jan 25, 2023

If you’re looking for a hotel, don’t choose this property. This is nothing more than a home stay and I was highly disappointed. I really did not appreciate the deception behind labelling this as a hotel, had this been labelled as a home stay my expectations would have reflected this. There is no front desk, you are send an email with codes to open your front door and room. There is no cleaning service, one can be arranged for an additional fee. This has never been the case for any hotel I have ever stayed at, this is the whole point of staying at a hotel as opposed to a private stay. They try to hide behind the excuse that the have a virtual front desk and any questions can be answered there. I’m sorry but this is not as quick or efficient as having a real person at the front desk to talk to. There is only one towel per person provided for your entire stay, and the quality of these was terrible. So they did not dry very quickly and become quite gross very quickly. The cherry on the top was when we asked if there was a place we could store out luggge as we were required to check out at 11am but our flight was not until late at night. First we were told they did not provide these services and then were told they would do so at a fee of $50 for 3 hours or $90 for 6 hours. Never have I stayed at a ‘hotel’ that didn’t provide this service, let alone charge extra no at such an excessive rate. Would definitely not recommend.

Milica, 3-night trip

10/10 Exceptional

Sep 28, 2025

Close to Union square. Safe area. Great stay

Matthew, 16-night trip

2/10 Poor

Aug 3, 2025

It took 12 tries to get through the front door. I doublechecked the access code and called a local number for assistance. The person who answered tried to help me. She couldn’t override the system to unlock the door. She also tried to find someone on the premises, but no one responded. This was at the standard check in time. Someone should have been on-site. I finally was able to gain entry but this was definitely an unpleasant experience.

Carol, 1-night trip

10/10 Exceptional

Aug 2, 2025

Had a great stay would definitely stay here again. Very satisfied nice and cozy

Jairo, 3-night trip

6/10 Good

Jul 29, 2025

Buena ubicación, pero la limpieza no era muy buena (habían pelos en la alfombra y el baño) en lugares comunes la gente dejaba sucio los utensilios, la habitación olía a orina de perro y el frigobar sonaba todo el tiempo lo que lo hacia molesto para dormir.

Karina Ruíz, 3-night trip

2/10 Poor

Jul 23, 2025

I am never the type to leave a review but with our horrible experience, it's a must. To start off, we arrived and there was no remote for our TV. We reached out to customer service and apparently there's only workers from 8am-4pm. So we had to wait 24hours for a response/resolution. The next morning, they brought a remote but it was for the wrong TV. I called in to escalate the issue and they provided a gift card so we can purchase a universal remote. I guess that was good enough UNTIL!!! We see a mouse in our room!!!! I pick up the phone and call them again and they did move us room within an hour. Also, we went down to the basement to see the kitchen & lounge and we see more mice in the kitchen!Never staying here again. Oh and not to mention, they have no parking so we had to pay $55 a day at the nearest parking garage. So yea I wouldn't recommend this hotel to anyone. PS. The WIFI SUCKS! It's super slowwww and their TV's.

Soledad, 8-night trip

4/10 Fair

Jun 22, 2025

냄새와 소음이 심합니다. 체크인 시스템은 allowance가 전혀 없습니다. 주방은 방에 있는게 아니라 지하에 공용으로 있고 시간 제한이 있습니다.

giheung, 1-night trip

8/10 Very good

Jun 22, 2025

good place to stay

Daniel, 7-night trip

10/10 Exceptional

Jun 9, 2025

Super clean , great space, attentive staff both on and off site . Would HIGHLY recommend staying here !

ARANZA, 7-night trip

10/10 Exceptional

Jun 6, 2025

Awesome

Annmarie, 4-night trip

10/10 Exceptional

May 14, 2025

We stayed in Kasa la Monarca SF in early May 2025. The area is central and very convenient, whether you need Moscone Center or many other destinations, with restaurants and stores nearby, and the price is reasonable for the area. The building blends in with neighboring residential buildings. The staff is rarely seen and doesn't enter your room, but if you need some service, like a change of bedding, clean towels, or garbage removal, you can request it through their virtual front desk. The locks are electronic (even though the keyhole is also present). We had a mini fridge and a mini microwave in our room. The building is quiet, and we didn't hear any outside noise, but our windows overlooked the inner yard, not the street. The bedding and towels were clean, and the mattress with a memory foam top was comfortable. You can turn on/off the central heat radiator in your room at will, as some days in SF can be chilly. The shared facilities are where you can encounter the staff and greet your neighbors. The washers/dryers are coin-operated, with a change machine available. The kitchen has a large fridge (you must mark your food with room number and the leave date), electric stove, water filter/cooler, kettles, and coffee machine. There was plenty of kitchenware, towels, paper towels, soap, coffee packets (decaff only), sugar, salt, creamer, and more. You are asked to clean up after using the kitchen. We enjoyed our stay and recommend the hotel.

Pavel, 8-night trip

10/10 Exceptional

Apr 29, 2025

It was perfekt. Close to the city center and also to the ocean. Very clean, very good equipped. Comfortable bed.

Irena, 3-night trip

10/10 Exceptional

Apr 17, 2025

Soggiorno molto piacevole, buon rapporto qualità prezzo ! Struttura efficiente zona perfetta per gli eventuali spostamenti

Barbara, 10-night trip

6/10 Good

Apr 17, 2025

C'est dommage de ne pas avoir de personne physique devant soi lorsqu'on rencontre un problème. Exemple, arrivée dans la soirée, le code de la chambre ne fonctionne pas. Du coup, on ne peut converser que par mail pour avoir de l'aide. Et le temps qu'une personne vous réponde (entre temps des réponses automatiques) on perd patience. Il a fallu 3h d'attente pour avoir un autre code qui fonctionne. Cela a gâché le séjour.

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Kasa La Monarca San Francisco

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Classic Room, 1 Queen Bed, Non Smoking (Self Check-in with Virtual Front Desk)

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Signature Room, 1 Queen Bed, Non Smoking (Self Check-in with Virtual Front Desk)

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