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Mercure Nelspruit Hotel

3.0 star property
Central Mbombela hotel with outdoor pool, connected to a shopping center

Choose dates to view prices

In the heart of Nelspruit, Mercure Nelspruit Hotel offers a serene oasis with a beautiful garden and outdoor pool. Connect to WiFi, unwind at the bar or explore nearby shopping centers. Previous guests rave about their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is CNY459
CNY528 total
includes taxes & fees
Jun 17 - Jun 18

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Multiple Beds, Balcony

Superior Room, Multiple Beds, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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8.2 out of 10, Very Good, 176 reviews
The price is CNY264
CNY304 total
includes taxes & fees
Jun 1 - Jun 2
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About the neighborhood

Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200

What's nearby

  • Ilanga Mall - 2 min walk - 0.2 km
  • Ster-Kinekor i'langa Mall - 3 min walk - 0.3 km
  • Oewersig Hall - 3 min drive - 1.5 km
  • Sonpark Centre - 4 min drive - 2.3 km
  • Nelspruit Crossing Mall - 4 min drive - 1.9 km

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Steers - ‬4 min drive
  • ‪Chicken Licken - ‬4 min drive
  • ‪Turn 'n Tender - ‬3 min drive
  • ‪Mugg & Bean - ‬3 min drive
  • ‪Nori - ‬3 min drive

About this property

Mercure Nelspruit Hotel

When visiting Mbombela, Mercure Nelspruit Hotel is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 104 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately ZAR 180 for adults and ZAR 85 for children
  • Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)

Children & extra beds

  • Rollaway beds are available for ZAR 200.0 per night
  • Airport shuttle service for children up to age 11 costs ZAR 350 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Hotel Mercure Nelspruit

Mercure Hotel Nelspruit

Mercure Nelspruit

Mercure Nelspruit Hotel

Nelspruit Mercure

Nelspruit Mercure Hotel

Mercure Nelspruit Hotel Nelspruit

Mercure Nelspruit Hotel Hotel

Mercure Nelspruit Hotel Mbombela

Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

Does Mercure Nelspruit Hotel offer free cancellation for a full refund?

Yes, Mercure Nelspruit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Nelspruit Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Nelspruit Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Nelspruit Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Mercure Nelspruit Hotel?

Yes, an airport shuttle is available. The charge is ZAR 400 per person one-way.

What are the check-in and check-out times at Mercure Nelspruit Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Mercure Nelspruit Hotel and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Mercure Nelspruit Hotel?

Yes, there's an onsite restaurant.

Does Mercure Nelspruit Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Mercure Nelspruit Hotel like?

Mercure Nelspruit Hotel is in the heart of Mbombela, a short 2-minute walk from Ilanga Mall and 5 minutes' walk from Ster-Kinekor i'langa Mall.

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Reviews

Mercure Nelspruit Hotel Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

7.8

Staff & service

7.4

Property conditions & facilities

Popular mentions

Lobby
Room
Shopping malls
Service staff
Breakfast
Location

Reviews

Verified

10/10 Exceptional

Everything was great, staff welcoming, room great and location perfect..
Phillip, 2-night trip
Verified

4/10 Fair

The room was infested with cockroaches. Everywhere: kitchenette, cupboards, furniture.
Joao, 1-night trip
Verified

2/10 Poor

The worst hotel I’ve ever seen. Disgusting place, we stayed ten mins and left. Dump.
Katy, 1-night trip
Verified

8/10 Very good

Everything was good I really enjoyed alot with my family and the staff is so friendly.
Khulekile, 2-night trip
Verified

10/10 Exceptional

We like everything in this HOTEL MERCURE!.,. The amazing Food, Antoinette help us how to reach KRUGER NATIONAL PARK and staff was very kind. I recommend this place to star any SAFARI Adventure. Two thumbs up 👍 👍
Jorge, 4-night trip
Verified

6/10 Good

The rooms are a bit dated and the carpet in the rooms are filthy. My son’s socks were black from walking on the carpet. My recommendation is remove the carpet and put down some sort of laminate flooring.
Sybilla, 3-night trip
Verified

8/10 Very good

Good, but the bedrooms needs renovations
Verified

4/10 Fair

It's very strange that one room doesn't have an a/c unit. Despite the hotel being full, the room is completely run down. That may be the case where Accor doesn't want to upgrade.
Lilantha, 2-night trip
Verified

6/10 Good

The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
jaime, 1-night trip
Verified

2/10 Poor

Tv not working Locked out before check out Terrible service
MUNYARADZI, 3-night trip
Verified

6/10 Good

The place is in dire need of a major upgrade. Broken tiles on the steps. Lots of damp on the buildings. Algae in the showers. Broken window blinds. Poor functioning air con I also felt unsafe as there were people playing very loud music in the parking lot and drinking
1-night trip
Verified

2/10 Poor

Bad experience

Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Riette, 5-night trip
Verified

6/10 Good

Standards dropping

I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
AFRICANFLAMBOYANCE, 4-night trip
Verified

8/10 Very good

Vastaanottovirkailija ei ollut ihan asian päällä. Huone vähän kulahtanut. Sänky hyvä mutta ilmastointi osoitti suoraan nukkujan kylkeen. Pikkujuttuja joten ihan hyvä vierailu kuitenkin.
Miika, 3-night trip
Verified

6/10 Good

Acomodação antiga, encontramos cabelos no ralo do banheiro, televisão sem internet, o que nos impossibilitou de assistir Netflix, Amazon… Muitas escadas para se chegar ao quarto, não oferecem ajuda. Tem cozinha porém não disponibilizam material para lavar a louça nem panelas
FABIA, 2-night trip
Verified

8/10 Very good

Chambre correct personnel tres sympathique Qq probleme électrique dans la chambre clim et lumiere déficiente Situation tres pratique
bernard, 1-night trip
Verified

6/10 Good

Boa
Aparecida, 1-night trip
Verified

8/10 Very good

It was good.
Siphiwe, 1-night trip
Verified

8/10 Very good

Pour une nuit sur la route du kruger etablissement agreable et securise pres d un centre commercial Seul probleme la douche ne fonctionnait pas mais baignoire dispo
bernard, 1-night trip
Verified

8/10 Very good

Nelspruit

Hotel pratique sur route du kruger
bernard, 1-night trip
Verified

8/10 Very good

Great location

My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Lana, 3-night trip
Verified

8/10 Very good

Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Sheri, 3-night trip
Verified

2/10 Poor

This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
AK, 1-night trip
Verified

8/10 Very good

Perfect location!
Scott DeWaelsche, 1-night trip
Verified

8/10 Very good

A estadia foi maravilhosa
Carla, 1-night trip