Bad:
The room was dirty, hairs on the bathroom floor, black mould on the sealant around the bath, the shower was in the bath so it was very pokey and small than I expected.
The carpet was dusty and not very clean, the paint was peeling especially near the windows and one was rotten in the bathroom.
The spa receptionists didnt know their offerings, and couldnt describe what the different massasges involved, during the massage there was constant advice for extra treatments which made it less relaxing.
The cleaning staff were vacuuming in the hallway outside my room at 10pm at night, and due to the non noise blocking doors it was very loud.
The good:
The staff in the hotel were friendly and gave good advice for the spa. The drinks were good and the breakfast the next morning.
Generally I dont think this is a 4* hotel, 3* at best. It could be great but really needs a rennovation of the rooms and not a big one at that. Just new carpets, windows and fresh coat of paint. Maybe a new shower in the bathrooms.