Really disappointed with this property to be honest.
Stayed for 1 night with our daughters for a treat after they had been competing in a gymnastic competition close by.
Receptionist had our booking wrong on arrival and only gave us 1 room instead of 2. The rooms were meant to be 2 x suites, but they just gave us 1 x suite and 1 x normal room. Told that if we wanted to use the swimming pool that would be an extra £20 per person, didn't see any mention of that on the booking info or hotel info page.
We also booked a table at 8:30pm in the golf clubhouse restaurant for dinner. When we got there we were told it it would be over an hour wait for food as they had a party of 32 in. Ended up having to order KFC on deliveroo to eat in the room as was tool late to then eat in the other restaurant.
On paper this should have been a really nice nights stay, but wish we hadn't bothered.
Andy
Andy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 27 日
Wonderful place to stay.
Guillaume
Guillaume,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 26 日
Room very dated
Mould in bathroom round bath
Breakfast not very interesting
June
June,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 23 日
Room was awful. Dirty, broken window left open due to horrific smell. Sheets didn’t even cover mattress. Genuinely worst hotel room in 20 years. I asked to move rooms if poss and got refused at reception. Was so awful I got up and left at 3.30am
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 21 日
Lovely evening meal in the restaurant. Beautiful and well kept gardens.
My 3 teenagers loved the golf driving range.
Beware of the extra charges to use the pool which were very steep.
Helen
Helen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 16 日
Tracey
Tracey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 9 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 7 日
Mr D And S
Mr D And S,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 30 日
Charlotte
Charlotte,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 29 日
Fantastic stay was a special occasion and made our trip lovely. Only down for stay was morning breakfast little expensive for the quality.
Ben
Ben,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 19 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 18 日
Just a dream. Spa was incredible and the dinner was lovely
Bella
Bella,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 16 日
olivia
olivia,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 11 日
Nice communal areas, friendly staff and good service. However the rooms are severely outdated and in need of renovation - there was damp/mould in my room, peeling paint, bathroom was old, room was also dusty. Not the standard I'd expect for Champneys.
Hayley
Hayley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 8 日
Very friendly and helpful staff, rooms are good
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Great place to stay, highly recommend!
Aidan
Aidan,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 2 日
The hotel is tired and in need of a facelift. The room faced immediately out on to a brick wall, the room was cold, the radiator was not fully working. There is no fridge in the room, no water and the shower is small and leaking on to the floor. The internal security door lock was broken, there was hair in the sink presumably from the last guest. When we arrived we were told there was little option on dining times with only an 18:30 sitting available, the Spa was not available and even if it was there would be an extra charge of £15 per person and this included the swimming pool and Gym not being available to guests. There is only one Bar that was reserved for the guests attending a private event (wedding), whilst we could order a drink we would be required to sit outside of the bar area. The overall cleanness of the room, corridor and open spaces in general was poor. I would guess that for the Golf Club and Wedding Events it would be passable but for individual guests it was a poor and an expensive stay for little in return and I would not consider ever booking or recommending this hotel again. This was disappointing, having stayed here a number of years back it did not look like this hotel has been looked after and is now in poor shape.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
Great stayed for a wedding
Sarah
Sarah,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 26 日
Excellent staff and wonderful room.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 25 日
Check in and spa staff very friendly and welcoming. Spa was great and had a lovely stay!